americandiscountcruises.com Reviews

About this Company

American Discount Cruises & Travel , a family-owned and operated company, is one of the world's leading vacation deal providers. Our travel agency was established in 2003, and has won many awards over the years because of our outstanding customer service and extraordinary cruise deals. Whether you're looking for a quick getaway or a fully customized vacation, we have it all. By land or by sea (or both!), just give us a call and we'll put together your dream vacation, at the best price possible.

Among the prestigious awards we've been honored to receive are Partner of the Year of Royal Caribbean and Celebrity Cruises, Account of the Year of MSC Cruises, among many others. We have a A+ rating with the Better Business Bureau - the highest rating they give.

Being accredited by ARC ( Airlines Reporting Corporation ) means that our company is an official Ticket Reporting Agency. We have the authority to directly issue airline, bus, and rail tickets, rather than using a third-party. Their accreditation requirements are considered the industry's gold standard.

We're open 7 days a week. Our travel experts are ready to plan your dream vacation. American Discount Cruises & Travel is truly " Your Destination for Savings & Service ."

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8,556 Verified Customer Reviews

8,556 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
6370
(74.5%)
4 Shopper Approved - Review Star
1740
(20.3%)
3 Shopper Approved - Review Star
369
(4.3%)
2 Shopper Approved - Review Star
33
(0.4%)
1 Shopper Approved - Review Star
44
(0.5%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
6888
4 Shopper Approved - Review Star
1368
3 Shopper Approved - Review Star
252
2 Shopper Approved - Review Star
20
1 Shopper Approved - Review Star
31
Would Recommend
4.7
5 Shopper Approved - Review Star
6805
4 Shopper Approved - Review Star
1405
3 Shopper Approved - Review Star
285
2 Shopper Approved - Review Star
23
1 Shopper Approved - Review Star
41
Product Satisfaction
4.6
5 Shopper Approved - Review Star
1461
4 Shopper Approved - Review Star
500
3 Shopper Approved - Review Star
106
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
12
Price Satisfaction
4.5
5 Shopper Approved - Review Star
1342
4 Shopper Approved - Review Star
578
3 Shopper Approved - Review Star
157
2 Shopper Approved - Review Star
15
1 Shopper Approved - Review Star
10
Customer Service
4.3
5 Shopper Approved - Review Star
97
4 Shopper Approved - Review Star
18
3 Shopper Approved - Review Star
13
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
6,000+

5-star reviews

10 years collecting reviews

About this Company

American Discount Cruises & Travel , a family-owned and operated company, is one of the world's leading vacation deal providers. Our travel agency was established in 2003, and has won many awards over the years because of our outstanding customer service and extraordinary cruise deals. Whether you're looking for a quick getaway or a fully customized vacation, we have it all. By land or by sea (or both!), just give us a call and we'll put together your dream vacation, at the best price possible.

Among the prestigious awards we've been honored to receive are Partner of the Year of Royal Caribbean and Celebrity Cruises, Account of the Year of MSC Cruises, among many others. We have a A+ rating with the Better Business Bureau - the highest rating they give.

Being accredited by ARC ( Airlines Reporting Corporation ) means that our company is an official Ticket Reporting Agency. We have the authority to directly issue airline, bus, and rail tickets, rather than using a third-party. Their accreditation requirements are considered the industry's gold standard.

We're open 7 days a week. Our travel experts are ready to plan your dream vacation. American Discount Cruises & Travel is truly " Your Destination for Savings & Service ."

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D
Shopper Approved - Verified Customer Dolores M.
10/02/2016 , NJ

Just disappointed that the website doesn't work smoothly, that no one was available to answer my questions at 11pm as to whether I could get a better price, upgrade or on board credit since I have booked several cruises with this company so I was forced to book or possibly lose the price as I did a few days ago trying to book the same cruise but different date. So frustrating!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
2/5
Price
3/5

Merchant Response

americandiscountcruises.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

L
Shopper Approved - Verified Customer Laura L.
10/02/2016 , AL

easy to navigate

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer Gary M.
10/02/2016 , TN

We are a repeat client of American Discount Cruises and have recommended you to our travel group.

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer rickey C.
10/01/2016 , NY

easy site to navigate and I have been on quite a few that's why I picked you

Would Recommend
4/5
Would Buy Again
4/5

N
Shopper Approved - Verified Customer Nigel T.
10/01/2016

I have used the company before and have always found it to be very friendly.

Would Recommend
5/5
Would Buy Again
5/5

N
Shopper Approved - Verified Customer Nancy P.
10/01/2016 , CA

I saw that I should be getting additional discount with my American Express Card but I could not find the details so I do not think I got it

Would Recommend
3/5
Would Buy Again
3/5

Merchant Response

americandiscountcruises.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

E
Shopper Approved - Verified Customer Eric P.
09/29/2016 , FL

great service

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer John W.
09/27/2016 , FL

1

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
5/5

H
Shopper Approved - Verified Customer Hans M.
09/26/2016 , QC

i LOVE YOUR WEBSITE

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer David F.
09/26/2016 , GA

The best price by far with the easiest interface on the internet. No phone calls necessary to get what I was looking for

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer Gerard W.
09/25/2016 , NY

Quick purchase...no problems!

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Robert W.
09/24/2016 , MA

Excellent website that allowed easily to explore all my options. Great price too!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Z
Shopper Approved - Verified Customer Zina A.
09/24/2016

Great and very helpful miss on hotline, thanks

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Alice P.
09/23/2016 , VA

Love that I found discounts here that I didn't find anywhere else!

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jonathan B.
09/22/2016 , UT

I love that you offer the same rate as others but often include on-bard credit.

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer Elizabeth G.
09/19/2016 , TX

Easy!!!

Would Recommend
5/5
Would Buy Again
5/5

B
Shopper Approved - Verified Customer Boris T.
09/18/2016 , Ashdod

Easy to buy, user friendly.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

M
Shopper Approved - Verified Customer Michael M.
09/17/2016

I have recommended your site to many people. It is the only site I use anymore

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

A
Shopper Approved - Verified Customer Al
09/17/2016 , MD

Not enough time to read all the notices(particularly the insurance info), provide personal information. Customer service personnel was excellent.
I was very disturbed that our DOBs and credit card info was sent and returned unsecured. There was no security key to show encryption which means that my personal data was easily subjected to by skimmed in cyber space. Additionally, you share my data with Shopper Approved. You didn't ask my permission and I know nothing about what they will do with my personal data or where and how they will store it. Who is this group and how can I find their history? I don't want my name posted to anything that was not listed/requested or required on the order/booking form.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5

Merchant Response

americandiscountcruises.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Shopper Approved - Verified Customer Doris J.
09/17/2016 , WV

The booking was handled quickly and efficiently. Very professional and knowledgable. I appreciate the service and I can hardly wait for my birthday cruise!! And looking forward to cruising on Norwegian which we have not cruised with before.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
3/5
Price
3/5

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