americandiscountcruises.com Reviews

About this Company

American Discount Cruises & Travel , a family-owned and operated company, is one of the world's leading vacation deal providers. Our travel agency was established in 2003, and has won many awards over the years because of our outstanding customer service and extraordinary cruise deals. Whether you're looking for a quick getaway or a fully customized vacation, we have it all. By land or by sea (or both!), just give us a call and we'll put together your dream vacation, at the best price possible.

Among the prestigious awards we've been honored to receive are Partner of the Year of Royal Caribbean and Celebrity Cruises, Account of the Year of MSC Cruises, among many others. We have a A+ rating with the Better Business Bureau - the highest rating they give.

Being accredited by ARC ( Airlines Reporting Corporation ) means that our company is an official Ticket Reporting Agency. We have the authority to directly issue airline, bus, and rail tickets, rather than using a third-party. Their accreditation requirements are considered the industry's gold standard.

We're open 7 days a week. Our travel experts are ready to plan your dream vacation. American Discount Cruises & Travel is truly " Your Destination for Savings & Service ."

Filter

7,255 Verified Customer Reviews

7,255 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
5303
(73.1%)
4 Shopper Approved - Review Star
1561
(21.5%)
3 Shopper Approved - Review Star
328
(4.5%)
2 Shopper Approved - Review Star
29
(0.4%)
1 Shopper Approved - Review Star
34
(0.5%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
5755
4 Shopper Approved - Review Star
1237
3 Shopper Approved - Review Star
225
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
24
Would Recommend
4.7
5 Shopper Approved - Review Star
5682
4 Shopper Approved - Review Star
1270
3 Shopper Approved - Review Star
255
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
32
Product Satisfaction
4.6
5 Shopper Approved - Review Star
1233
4 Shopper Approved - Review Star
440
3 Shopper Approved - Review Star
95
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
10
Price Satisfaction
4.5
5 Shopper Approved - Review Star
1124
4 Shopper Approved - Review Star
511
3 Shopper Approved - Review Star
139
2 Shopper Approved - Review Star
14
1 Shopper Approved - Review Star
9
Customer Service
4.5
5 Shopper Approved - Review Star
62
4 Shopper Approved - Review Star
12
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
4
SHOW DETAILS

8 years collecting reviews

About this Company

American Discount Cruises & Travel , a family-owned and operated company, is one of the world's leading vacation deal providers. Our travel agency was established in 2003, and has won many awards over the years because of our outstanding customer service and extraordinary cruise deals. Whether you're looking for a quick getaway or a fully customized vacation, we have it all. By land or by sea (or both!), just give us a call and we'll put together your dream vacation, at the best price possible.

Among the prestigious awards we've been honored to receive are Partner of the Year of Royal Caribbean and Celebrity Cruises, Account of the Year of MSC Cruises, among many others. We have a A+ rating with the Better Business Bureau - the highest rating they give.

Being accredited by ARC ( Airlines Reporting Corporation ) means that our company is an official Ticket Reporting Agency. We have the authority to directly issue airline, bus, and rail tickets, rather than using a third-party. Their accreditation requirements are considered the industry's gold standard.

We're open 7 days a week. Our travel experts are ready to plan your dream vacation. American Discount Cruises & Travel is truly " Your Destination for Savings & Service ."

Filter
R
Shopper Approved - Verified Customer Ronald T.
Today , NV

We have used American Discount Cruises many times. It always has the best prices esp for past cruisers.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

D
Shopper Approved - Verified Customer David K.
1 day ago , TX

Easy access for booking.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

W
Shopper Approved - Verified Customer William H.
3 days ago , UT

N/A

Would Recommend
4/5
Would Buy Again
3/5

M
Shopper Approved - Verified Customer Marie G.
4 days ago , NY

I had some difficulty navigating through the site, finding information,etc

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
3/5
Price
4/5

Company Response

Hello Marie,

Thank you for providing a rating after booking your cruise.  We value you taking the time to provide us your feedback, as well as your business. We want to make sure you know that your satisfaction is our top priority.

We would love to hear your detailed feedback about the issues you experienced navigating our site, as we are always working to improve the experience for our guests. If you would like to send more information, please send it directly to [email protected] for them to review and forward on as needed.

Please let us know if we can be of any further assistance.  We hope you have a fantastic vacation on board the Norwegian Star.

Best Regards, 

Web Sales Department
American Discount Cruises & Travel 
Your Destination for Savings and Service!
Toll Free: 866-214-7447 (US & Canada)
Local: 732-970-9142
International: +001-732-970-9142


A
Shopper Approved - Verified Customer Aggravated C.
4 days ago , FL

Please call me. (561) 352-0010 I tried to call you 5 times today and was on hold each time for 20 minutes. NO ONE EVER ANSWERED THE CALL. I WAS TRYING TO SEE IF AN AGENT MIGHT BE ABLE TO OFFER US A BONUS OR AN ONBOARD CREDIT, BUT NO ONE EVER ANSWERED THE PHONE.

3 hours later, still no call back to me.
I just booked the HAVEN, and I received no personal service from your agency. Why do you not pick up the phone or call me back! Ridiculous1

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
3/5
Price
3/5
Customer Service
1/5

Company Response

Hello Jennifer,

Thank you for providing a rating after booking your cruise.  Our agency attempted to call you at 5:00 PM EST and were unable to reach you.  We did leave a voicemail with information about your booking and then followed up with an email including the same information.  For any further concerns about this booking, please continue to reach out to our agency directly as we are happy to further discuss this with you.

Best Regards, 

Web Sales Department
American Discount Cruises & Travel 
Your Destination for Savings and Service!
Toll Free: 866-214-7447 (US & Canada)
Local: 732-970-9142
International: +001-732-970-9142


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2022 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2022