americandiscountcruises.com Reviews

About this Company

American Discount Cruises & Travel , a family-owned and operated company, is one of the world's leading vacation deal providers. Our travel agency was established in 2003, and has won many awards over the years because of our outstanding customer service and extraordinary cruise deals. Whether you're looking for a quick getaway or a fully customized vacation, we have it all. By land or by sea (or both!), just give us a call and we'll put together your dream vacation, at the best price possible.

Among the prestigious awards we've been honored to receive are Partner of the Year of Royal Caribbean and Celebrity Cruises, Account of the Year of MSC Cruises, among many others. We have a A+ rating with the Better Business Bureau - the highest rating they give.

Being accredited by ARC ( Airlines Reporting Corporation ) means that our company is an official Ticket Reporting Agency. We have the authority to directly issue airline, bus, and rail tickets, rather than using a third-party. Their accreditation requirements are considered the industry's gold standard.

We're open 7 days a week. Our travel experts are ready to plan your dream vacation. American Discount Cruises & Travel is truly " Your Destination for Savings & Service ."

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7,812 Verified Customer Reviews

7,812 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
5748
(73.6%)
4 Shopper Approved - Review Star
1653
(21.2%)
3 Shopper Approved - Review Star
342
(4.4%)
2 Shopper Approved - Review Star
32
(0.4%)
1 Shopper Approved - Review Star
37
(0.5%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
6231
4 Shopper Approved - Review Star
1302
3 Shopper Approved - Review Star
237
2 Shopper Approved - Review Star
19
1 Shopper Approved - Review Star
26
Would Recommend
4.7
5 Shopper Approved - Review Star
6154
4 Shopper Approved - Review Star
1335
3 Shopper Approved - Review Star
270
2 Shopper Approved - Review Star
21
1 Shopper Approved - Review Star
35
Product Satisfaction
4.6
5 Shopper Approved - Review Star
1331
4 Shopper Approved - Review Star
470
3 Shopper Approved - Review Star
103
2 Shopper Approved - Review Star
20
1 Shopper Approved - Review Star
10
Price Satisfaction
4.5
5 Shopper Approved - Review Star
1213
4 Shopper Approved - Review Star
551
3 Shopper Approved - Review Star
148
2 Shopper Approved - Review Star
14
1 Shopper Approved - Review Star
9
Customer Service
4.3
5 Shopper Approved - Review Star
77
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
9
SHOW DETAILS

5-star reviews
5,500+

5-star reviews

9 years collecting reviews

About this Company

American Discount Cruises & Travel , a family-owned and operated company, is one of the world's leading vacation deal providers. Our travel agency was established in 2003, and has won many awards over the years because of our outstanding customer service and extraordinary cruise deals. Whether you're looking for a quick getaway or a fully customized vacation, we have it all. By land or by sea (or both!), just give us a call and we'll put together your dream vacation, at the best price possible.

Among the prestigious awards we've been honored to receive are Partner of the Year of Royal Caribbean and Celebrity Cruises, Account of the Year of MSC Cruises, among many others. We have a A+ rating with the Better Business Bureau - the highest rating they give.

Being accredited by ARC ( Airlines Reporting Corporation ) means that our company is an official Ticket Reporting Agency. We have the authority to directly issue airline, bus, and rail tickets, rather than using a third-party. Their accreditation requirements are considered the industry's gold standard.

We're open 7 days a week. Our travel experts are ready to plan your dream vacation. American Discount Cruises & Travel is truly " Your Destination for Savings & Service ."

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G
Shopper Approved - Verified Customer Guy M.
Today , HI

Much better pricing than the cruise line's website, plus onboard credit!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

A
Shopper Approved - Verified Customer Alice A.
1 day ago , AZ

This is my second booking in the last two days. I'm a new customer and really like your website.

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer Maurice V.
1 day ago , GA

easy to understand- easy to use

Would Recommend
5/5
Would Buy Again
5/5

W
Shopper Approved - Verified Customer William F.
1 day ago , PA

As in the past you save us & my Daughter's family on cruise fare and especially on on board credit. Also, get great cruise advice on email conversations with Julie Pawson, cruise counselor.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
Customer Service
5/5

M
Shopper Approved - Verified Customer Mark M.
1 day ago , VA

Issues with having to put in the information multiple times

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Shopper Approved - Verified Customer Andrea
2 days ago , ON

Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

L
Shopper Approved - Verified Customer Lawrence S.
3 days ago , NY

Web site is a little rough, but the service provided is right in line with my expectations. (Merryl Levy is top-notch)

Would Recommend
5/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Thoa L.
3 days ago , BC

Booking easy

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5

R
Shopper Approved - Verified Customer Ran Z.
3 days ago , NV

Pretty good experience

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5

C
Shopper Approved - Verified Customer Cynthia H.
4 days ago , MI

Have used your site repeatedly with great service every time. Have recommended to friends.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

E
Shopper Approved - Verified Customer Eric C.
4 days ago , NJ

Love the easy to use platform.

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Charlotte I.
4 days ago , OH

Great site

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5

R
Shopper Approved - Verified Customer Robert J.
4 days ago , FL

Easy

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

W
Shopper Approved - Verified Customer WILLIAM W.
6 days ago , FL

WEBSITE NOT USER FRIENDLY

Would Recommend
3/5
Would Buy Again
3/5

R
Shopper Approved - Verified Customer RANDALL H.
1 week ago , FL

Great cruise options and prices. Im excited to finally enjoy some time off enjoying a cruise line that is new to us!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

D
Shopper Approved - Verified Customer Donald M.
1 week ago , NH

Overall experience was very good. Just had a couple of minor issues with the website.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5

A
Shopper Approved - Verified Customer Anthony Y.
1 week ago , NJ

Tried to do online booking, kept asking for customer number .
I put in my crown and anchor # , kept saying invalid # , this after I enter customer information for 4 guests , very frustrating

Would Recommend
3/5
Would Buy Again
4/5

Company Response

Hello Anthony,

Thank you for providing a rating after booking your cruise.  We value you taking the time to provide us your feedback, as well as your business. We want to make sure you know that your satisfaction is our top priority.  We do truly apologize for the issues you encountered trying to add your past guest number when booking your reservation on our site.  Unfortunately, any errors with the past guest number are being generated by the cruise line’s system, as their system assigns the numbers and pulls the information when making a booking.  However, the past guest number shouldn’t be required to make a booking, unless you are booking a specific past guest rate.  If you do run into this issue in the future, you should be able to make the booking without the number attached, then contact our agency so we can manually apply it for you.  If you are trying to book a past guest rate where the number is required in the future and you still get an error, please feel free to contact our agency directly so we can try to further assist.
 
Please let us know if we can be of any additional help.  We hope you have a fantastic vacation on board Radiance of the Seas.

Best Regards, 

Web Sales Department
American Discount Cruises & Travel 
Your Destination for Savings and Service!
Toll Free: 866-214-7447 (US & Canada)
Local: 732-970-9142
International: +001-732-970-9142


Z
Shopper Approved - Verified Customer Zyara W.
1 week ago , WA

Quick, easy, and best deal I've found

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago , CA

Price are very good but the website is buggy--it's impossible to log in using existing credentials without calling customer service.

Would Recommend
2/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Hello,

Thank you for providing a rating after booking your cruise.  We value you taking the time to provide us your feedback, as well as your business. We want to make sure you know that your satisfaction is our top priority.  We have passed your feedback about logging into our website to our IT team so they can further investigate the issues you were experiencing.  We do hope that our customer service department was able to successfully assist you in resolving the issue and hope that our IT team can resolve it for the future.
 
Please let us know if we can be of any further assistance.  We hope you have a fantastic vacation!

Best Regards, 

Web Sales Department
American Discount Cruises & Travel 
Your Destination for Savings and Service!
Toll Free: 866-214-7447 (US & Canada)
Local: 732-970-9142
International: +001-732-970-9142


K
Shopper Approved - Verified Customer Kathleen S.
1 week ago , FL

waitlist for rooms shown as available

Would Recommend
4/5
Would Buy Again
4/5

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