02/09/2023 , FL
The process was pretty easy. I sent my plan and they responded with a materials list and price. Delivery was very reasonable (a couple of weeks. Pricing was pretty good - with the shipping it was similar to big box shops except with AFD I got exactly what I wanted/needed! Discussions with them were great.
11/07/2022 , TX
Quick response, had my history on file.
09/20/2022 , OH
In March 2022, I began looking for fence companies to provide/install a white aluminum pool fence for a pool being installed in April/May. None could be found in Ohio where I live, only black fences were offered. I did not want a black fence. A few said maybe in the August/September time frame for a white fence which was not acceptable.
I found Aluminum Fences Direct through an internet search for White Aluminum fences.
Mark was excellent to work with and created a fence installation template diagram for the installer including gate location and measurements. Several sections had to be cut and modified.
I found a local fence installer on their web site and contracted with them.
During pool concrete deck installation, the builder had to make a few design changes due to ground slope which meant pool fence modifications also. Three additional line posts were needed and Mark shipped them and they arrived 3 days later.
The power coated fence quality is excellent arriving with no paint scratches.
I would highly recommend Aluminum Fences Direct and Mark for all your fencing needs.
08/26/2021 , MA
Great product, Great price, Mark was a big help, unfortunately with a difficult year production was very slow. Customer loves it!!!
07/25/2021 , NC
Very nice looking fence!
01/02/2021 , LA
I sent a drawing to Mark in estimating to review and see if my calculations on supplies needed were correct. He quickly got back to me adding a few things a did not account for. He also sent me a price. Within a few weeks the fence was ordered. It took a bit to ship and get here, but I guess with the size that was to be expected. It was also around the Holidays. I was called with delivery time the day before arrival. Everything came in good condition with the correct amount. My family and friends helped me with installation. It took about 10 hrs. and was pretty simple. It looks great.
Fantastic product and service. Highly recommend and will use again!
11/28/2020 , OH
I sent Mark a diagram of my property via county auditor. Within an hour he sent me back the exact material list he thought would do the job and quote of cost. I researched about every other fence company and seller of exact fencing and Aluminum Direct pricing and quality couldn't be beat. The fact that it is American made in North Carolina was also a huge plus. I knew with COVID etc it would take time to get to Ohio. It came in 3 weeks. The entire shipment was in the order it was perfect! I had the holes dug waiting for the fence. The installation instructions were very helpful. I have never done aluminum fencing before. Long story short 5 days later (only able to work 2-3 hours after work due to getting dark at 530 in Ohio) I had the fence in. Mark not only sent me the exact number of posts-panels-tops-even the number of screws!!!! I was very impressed with the whole process. The fence looks great. It is absolutely what we wanted. Could not be happier and Mark is amazing at what he does. Thank you for everything and I will recommend to anyone
10/27/2020 , VA
We were very pleased with the quality of this fencing. It is one of the nicest we've worked with over the years. We would definitely purchase again in the future and recommend to our customers too! Our customer wanted a very specific shade of bronze for their fence and Mark, the rep, provided multiple options one of which was spot on and a color we could not find anywhere else! Mark was very helpful and always responded quickly to emails. The fencing was here within a couple days from the time it shipped and the driver was also nice and professional. We ended up needing a few extra brackets than we thought and Mark got them shipped out within 24 hours for us. We will be able to finish the fence install by the end of the week now and have a very very happy customer. 10/10 would recommend!
08/26/2020 , AL
I was pleased with the my order.
08/26/2020 , KY
The only real problem was some damage during loading and/or shipping. Replacement parts were quickly sent and did not delay installation.
08/25/2020 , NC
Mark was gr8! He always responded quickly, and was very knowledgeable of the individual materials I needed based on my description and drawing. He made the process of making such a large purchase go super smooth.
07/30/2020 , NC
07/29/2020 , TN
Great company to work with!!
07/29/2020 , MO
Excellent website and customer service. Product was of high quality. Shipping costs is a killer though.
07/28/2020 , SC
Great job in helping me. Never did a pool fence before. Turned out great!
07/28/2020 , FL
07/28/2020 , NC
Screws are breaking off, orherwise everything is good
Very easy to work with! Was able to put my order in with no issues. Delivery was prompt and the product was nice. Would recommend to anybody.
07/28/2020 , FL
great product fast shipping
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