The Alternative Balance Professional Group is a group of like-minded professionals in the health, beauty & wellness industry. For over 25 years, we have provided liability insurance & business tools to support and protect our members' businesses. We insure over 500 types of industries, including massage therapists, yoga instructors, fitness instructors, nutritional consultants, life coaches, and many more. We have worked hard to ensure that our insurance plan is the right coverage for our clients' businesses.
Coverage includes claims made professional liability and occurrence general liability. We also include international coverage for those with a U.S. residence. We pride ourselves on our personal customer service and support, with a live person answering the phone every time. We currently have a 100% satisfaction rating on our customer service! Visit us today at AlternativeBalance.com to see how we can support your business!
895 Verified Customer Reviews
895 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
The Alternative Balance Professional Group is a group of like-minded professionals in the health, beauty & wellness industry. For over 25 years, we have provided liability insurance & business tools to support and protect our members' businesses. We insure over 500 types of industries, including massage therapists, yoga instructors, fitness instructors, nutritional consultants, life coaches, and many more. We have worked hard to ensure that our insurance plan is the right coverage for our clients' businesses.
Coverage includes claims made professional liability and occurrence general liability. We also include international coverage for those with a U.S. residence. We pride ourselves on our personal customer service and support, with a live person answering the phone every time. We currently have a 100% satisfaction rating on our customer service! Visit us today at AlternativeBalance.com to see how we can support your business!
Gus G.07/22/2022
Everything was explained well with simple process
Antoinette E.07/21/2022
They cover a lot of modalities and very friendly, helpful staff.
Anonymous Customer07/11/2022
Very responsive customer service too.
Raymond M.07/10/2022
Alternative Balance has helped me with my online coaching business. Their easy to navigate website and helpful customer service has made choosing my insurance an easy choice.
Nhi S.07/01/2022
Thanks for help me recovering password very fast.
Bea06/12/2022 , Florida
Very easy to fill out application. Website is easy to navigate and find the policy that best suits you.
Mary A.05/26/2022
I have not really had to use the insurance, but so glad I have it.
Amy S.05/18/2022
Easy and helpful insurance for my wellness company.
Susana L.05/03/2022
I had the BEST experience with Kristine Benger. Such a wonderful, sweet woman and so resourceful! I just started with you guys and am already amazed by the customer support!
Katashia K.04/07/2022
Worked Kristine and she was amazing!
Carrie M.03/21/2022
So FRIENDLY & HELPFUL! SO EXCITED just what my business needed! Thank you!
Mary L.03/17/2022
Great assistance, quick and easy purchase.
Carolann J.03/17/2022
Kristine at Alternative Balance provided excellent customer service. She answered ALL, and I mean ALL of my questions. She was patient and kind. Additionally Alternative Balance covers all my wellness offerings in one policy.
JENNIFER D.03/11/2022
Customer service is outstanding. When I have questions, they are easily answered. I also greatly appreciate the reminders for renewal. I get busy and forget and I appreciate the follow up calls, texts, and emails.
Angie L.03/08/2022
Kristine was so amazing and the call was the most helpful and informative process! I am thrilled to be covered with Alternative Balance, and for anyone in my field of fitness, I would not recommend any other company!
Cassandra H.03/07/2022
The on-boarding process is pretty simple. In addition to insurance coverage they offer additional benefits to their customers such as highlights on social media.
Tanya03/06/2022
I've used AB for a long time and love it!
Shena C.03/05/2022
This system is easy to access and self guided. I have used Alternative Balance for several years.
Ken E.03/03/2022
Good customer service and reasonable cost
Adonis W.02/16/2022
Quick and easy to navigate the site
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