The Alternative Balance Professional Group is a group of like-minded professionals in the health, beauty & wellness industry. For over 25 years, we have provided liability insurance & business tools to support and protect our members' businesses. We insure over 500 types of industries, including massage therapists, yoga instructors, fitness instructors, nutritional consultants, life coaches, and many more. We have worked hard to ensure that our insurance plan is the right coverage for our clients' businesses.
Coverage includes claims made professional liability and occurrence general liability. We also include international coverage for those with a U.S. residence. We pride ourselves on our personal customer service and support, with a live person answering the phone every time. We currently have a 100% satisfaction rating on our customer service! Visit us today at AlternativeBalance.com to see how we can support your business!
893 Verified Customer Reviews
893 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
The Alternative Balance Professional Group is a group of like-minded professionals in the health, beauty & wellness industry. For over 25 years, we have provided liability insurance & business tools to support and protect our members' businesses. We insure over 500 types of industries, including massage therapists, yoga instructors, fitness instructors, nutritional consultants, life coaches, and many more. We have worked hard to ensure that our insurance plan is the right coverage for our clients' businesses.
Coverage includes claims made professional liability and occurrence general liability. We also include international coverage for those with a U.S. residence. We pride ourselves on our personal customer service and support, with a live person answering the phone every time. We currently have a 100% satisfaction rating on our customer service! Visit us today at AlternativeBalance.com to see how we can support your business!
Russell M.04/12/2018
Easy to renew. I appreciated the reminders.
Anonymous Customer04/10/2018
You ROCK. Thanks for being an agency I trust completely.
Jodi B.04/08/2018
Very easy process. Too busy to take too long. Great company.
Ashok J.04/05/2018
I appreciate the online application and customer assistance for signing up.
Kristy H.04/04/2018
Return client and it was just as good as the first time.
Toni C.04/03/2018
Easy to navigate and purchase required insurance :)
Bonnie04/01/2018
Easy and fast
Joy03/30/2018 , GA
Great experience! I had a question that was answered promptly and everyone was super professional. Thanks!
Jan T.03/29/2018
Thank you for being there for "alternatives"! Appreciated!
Cynthia M.03/29/2018
Excellent phone service, help & guidance!
John E.03/28/2018
great website!
Clint T.03/27/2018
Convenient, & easy to understand.
Jane L.03/26/2018
Great Thanks
Millicent R.03/26/2018
Easy and very helpful
MMargaret D.03/25/2018
I am trying to renew my policy and am having problems. I HATE the pop-ups you now have on this website. You do not need them! I am going to try and renew this policy again.
Merchant Response
Anonymous Customer03/23/2018
So far so good! Easy process to get insured and haven't had any other needs.
Anonymous Customer03/23/2018
Setting up my insurance policy was very simple and I've had good experiences with the staff.
Elizabeth R.03/23/2018
Am I right to think that I had to pay an additional $100.00 for water exercise this year? It doesn't seem that I had to do that in other years. I may be shopping around for next year.
Company Response
Thank you for the opportunity to support your work for 6 years! Since water services inherently carry the risk of drowning, when those services are included in coverage, the liability risk the insurance is taking on goes up. In hand with that, the premium goes up as well. We do our best to keep our rates as low as possible for our members, so we do not add that fee across the board to all of our services - it is only for those services where water is involved. We understand that you are a responsible professional and that you don't feel an accident will occur; however, if one does, we want to make sure that you have the best coverage and know that we will be here for you. Thank you again for 6 wonderful years with you!
Susan S.03/23/2018
I’m very satisfied with my overall experience . I found it very easy to navigate the website.
Anonymous Customer03/22/2018
My shopping experience??
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