alternativebalance.com Reviews

About this Company

The Alternative Balance Professional Group is a group of like-minded professionals in the health, beauty & wellness industry. For over 25 years, we have provided liability insurance & business tools to support and protect our members' businesses. We insure over 500 types of industries, including massage therapists, yoga instructors, fitness instructors, nutritional consultants, life coaches, and many more. We have worked hard to ensure that our insurance plan is the right coverage for our clients' businesses.

Coverage includes claims made professional liability and occurrence general liability. We also include international coverage for those with a U.S. residence. We pride ourselves on our personal customer service and support, with a live person answering the phone every time. We currently have a 100% satisfaction rating on our customer service! Visit us today at AlternativeBalance.com to see how we can support your business!

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841 Verified Customer Reviews

841 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
777
(92.4%)
4 Shopper Approved - Review Star
50
(5.9%)
3 Shopper Approved - Review Star
13
(1.5%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.1%)

Customer Service
5.0
5 Shopper Approved - Review Star
15
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.8
5 Shopper Approved - Review Star
36
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.7
5 Shopper Approved - Review Star
33
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
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About this Company

The Alternative Balance Professional Group is a group of like-minded professionals in the health, beauty & wellness industry. For over 25 years, we have provided liability insurance & business tools to support and protect our members' businesses. We insure over 500 types of industries, including massage therapists, yoga instructors, fitness instructors, nutritional consultants, life coaches, and many more. We have worked hard to ensure that our insurance plan is the right coverage for our clients' businesses.

Coverage includes claims made professional liability and occurrence general liability. We also include international coverage for those with a U.S. residence. We pride ourselves on our personal customer service and support, with a live person answering the phone every time. We currently have a 100% satisfaction rating on our customer service! Visit us today at AlternativeBalance.com to see how we can support your business!

Video Reviews

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A
Shopper Approved - Verified Customer Amie H.
1 week ago

I have used this company for my policy for 9n years now , has always been the same price at 249 . Now of course like everyone else price gauging it’s all of a sudden 269 ? I’ve never even made a claim . I will definitely be shopping around for next years renewal.

Company Response

Amie, I want to first thank you for being a member with us since 2013 (wow, amazing!). From looking over our account notes, I feel like you've been happy with us for a long time now so I really hate to see you go!  

We understand this comes during a time when so many other businesses have to raise their prices due to the current economy and the rate increase was something we did not want to have to do. We're continuously negotiating rates with our insurance carriers and we fought so hard to only have to do a $20 increase. Being a family owned business, just like lots of other small businesses, we've been impacted by the pandemic and this current economy as well in ways that most people don't see.

We hope that it brings you peace knowing that we’ve been working around the clock, with many sleepless nights and long days to bring our members the best coverage and best rates available, and will continue to do so. We hope that you can understand where we are coming from as a small business and that we can continue to support each other next year and for another 9+ years!  Thank you again, Amie for the past 9 years!  - Katie Henderson, CEO & Daughter of Founder


J
Shopper Approved - Verified Customer Jennifer L.
1 week ago

Constant communication, new resources offered, friendly service, efficient and easy to navigate.


G
Shopper Approved - Verified Customer Gus G.
2 weeks ago

Everything was explained well with simple process


A
Shopper Approved - Verified Customer Antoinette E.
2 weeks ago

They cover a lot of modalities and very friendly, helpful staff.


A
Shopper Approved - Verified Customer Anonymous Customer
3 weeks ago

Very responsive customer service too.


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