The Alternative Balance Professional Group is a group of like-minded professionals in the health, beauty & wellness industry. For over 25 years, we have provided liability insurance & business tools to support and protect our members' businesses. We insure over 500 types of industries, including massage therapists, yoga instructors, fitness instructors, nutritional consultants, life coaches, and many more. We have worked hard to ensure that our insurance plan is the right coverage for our clients' businesses.
Coverage includes claims made professional liability and occurrence general liability. We also include international coverage for those with a U.S. residence. We pride ourselves on our personal customer service and support, with a live person answering the phone every time. We currently have a 100% satisfaction rating on our customer service! Visit us today at AlternativeBalance.com to see how we can support your business!
886 Verified Customer Reviews
886 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
The Alternative Balance Professional Group is a group of like-minded professionals in the health, beauty & wellness industry. For over 25 years, we have provided liability insurance & business tools to support and protect our members' businesses. We insure over 500 types of industries, including massage therapists, yoga instructors, fitness instructors, nutritional consultants, life coaches, and many more. We have worked hard to ensure that our insurance plan is the right coverage for our clients' businesses.
Coverage includes claims made professional liability and occurrence general liability. We also include international coverage for those with a U.S. residence. We pride ourselves on our personal customer service and support, with a live person answering the phone every time. We currently have a 100% satisfaction rating on our customer service! Visit us today at AlternativeBalance.com to see how we can support your business!
3 days ago
Easy to work with and happy employees!
6 days ago
Friendly reminders, no pressure, potential helps/info, newletter...
2 weeks ago
Thank you for the post card reminders and handwritten notes :)
02/09/2024
Easy renewal
02/04/2024
I have always received the best customer service from Alternative Balance! It’s great to do business with someone who understands my business needs.
11/22/2023
Easy and straightforward
10/29/2023
conscientious , authentic business
10/20/2023
Always courteous and professional in all interactions.
10/17/2023
Had the most difficult time getting my payment to process. The customer service I received was above and beyond. I got exactly what I needed.
10/16/2023
Easy
09/06/2023 , WA
It costs money to add properties to your policy. Most are free
Company Response
Hi Emily,
Your policy will cover you anywhere you work for no extra cost however if your landlord or work location requests to be listed on the policy you're correct, there is an additional fee. I just wanted to take a moment to make sure that this information was provided to you so that you don't have to spend more than you need to! :) Thank you for the opportunity to support your work!Â
07/23/2023
Thank you alternative balance for your support over the years .
06/28/2023
I appreciate this service and provision for our specialty of services year after year. We need coverage too!
04/26/2023
Wonderful customer service!!
03/19/2023 , North Carolina
Satisfied with coverage.
02/03/2023
Great coverage and service
01/07/2023
There are real people to talk to at Alternative Balance; and support offered too. Other insurance companies treat insurance purely as a business transaction.
12/09/2022 , New Mexico
I received a reminder to renew my professional liability insurance coverage and easily renewed online right away. Very smooth and efficient process that allowed me to confirm all the various coverages I need for my business.
11/02/2022
Dawn was incredible! She explained everything to me and helped me through the process so I could choose the correct categories, and stayed with me until everything was completed. Then she walked me through what was available to me as a member. Great customer service! I am going to ask all the professionals I work with if they use Alternative Balance.
10/18/2022
Very happy with Alternative Bal! Thank you Dawn and Kristine!
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