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16,231 Verified Customer Reviews

16,231 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
13K+
(85%)
4 Shopper Approved - Review Star
1856
(11.4%)
3 Shopper Approved - Review Star
492
(3%)
2 Shopper Approved - Review Star
41
(0.3%)
1 Shopper Approved - Review Star
39
(0.2%)

Customer Service
4.5
5 Shopper Approved - Review Star
34
4 Shopper Approved - Review Star
8
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
13K+

5-star reviews

11 years collecting reviews

About this Company

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C
Shopper Approved - Verified Customer Chad D.
1 day ago

Great purchase


O
Shopper Approved - Verified Customer omid
5 days ago

took forever to process my credit card which was flagged as fraud 2-3 times by your site

Company Response

Hello, Omid -

Thank you for choosing AlphaCard for your recent purchase, we hope you will be satisfied with your order! We regret to hear about your frustration during the check-out process. AlphaCard takes the trust our customers put in us very seriously, that's why we work hard to ensure we have the best eCommerce security technology installed on our website to prevent instances like fraudulent purchases. There are several reasons a credit card may initially be declined to help prevent security concerns. We're happy you were able to complete your order with us, but please expect a call from our support team so we can learn more about your experience that may help us make improvements. Thank you, The AlphaCard Team


A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago

easy reorder

Company Choice

they have what I need


K
Shopper Approved - Verified Customer Karen K.
1 week ago

easy to find what I needed - helpful customer service

Company Choice

past orders


A
Shopper Approved - Verified Customer ANDREA
2 weeks ago

HORRIBLE WEBSITE

Company Choice

CARD

Company Response

Hello, Andrea,

Thank you for taking the time to provide feedback on your recent experience with AlphaCard. We strive each day to provide our customers with the industry's best online prices and shopping experience. We regret to hear that we didn't meet your expectations during your recent visit. We're always looking for ways to make your next experience with AlphaCard better, so we’d love hear more about your experience. Your dedicated Account Manager will follow-up with you to learn more, but feel free to share your thoughts with us anytime at  800.717.8080.  We appreciate your business and do hope for the opportunity to serve you again in the future.

Kind regards,

The AlphaCard Team

 


K
Shopper Approved - Verified Customer KELLY A.
2 weeks ago

Easy ordering. No hassle.

Company Choice

Leader in the industry. Great products.


C
Shopper Approved - Verified Customer Carmen R.
3 weeks ago

easy

Company Choice

ACP-550YMCKO300


J
Shopper Approved - Verified Customer Jim M.
3 weeks ago

Excellent service!

Company Choice

Nobody else has the correct Toner Dye Film.


A
Shopper Approved - Verified Customer anthony B.
3 weeks ago

Website is really bad!!!!!!!!!!

Customer Service
5/5

Company Response

Hello, Anthony,

Thank you for your recent order with AlphaCard; we truly appreciate your business. We regret to hear you did not enjoy your shopping experience on our website as this is one of our top priorities. We hope you'll give us a chance to improve your opinion in the future. We have alerted your dedicated Account Manager, who will reach out in the near future to learn more about your issues so we can work on improvements.

The AlphaCard Team


R
Shopper Approved - Verified Customer Ravan S.
3 weeks ago

Thank you

Company Response

Hello, Ravan,

Thank you for taking the time to provide feedback on your recent experience with AlphaCard. We strive each day to provide our customers with the industry's best shopping experience and customer support. We'd love to hear how we can earn a 5-star review from you next time! Feel free to call us anytime and share your suggestions for improvement:  800.717.8080, ext. 2.  We appreciate your business and do hope for the opportunity to serve you again in the future.

Kind regards,

The AlphaCard Team


S
Shopper Approved - Verified Customer Stephanie (.
3 weeks ago

thank you

Company Choice

Easy everything


S
Shopper Approved - Verified Customer Sherry S.
1 month ago

Very easy to place orders

Company Choice

Company has the AphaCard Pro 500


G
Shopper Approved - Verified Customer Glen S.
1 month ago

Very easy to find products plus easy checkout

Company Choice

Have been using them for years

They have been very helpful when ordering if I have a question


M
Shopper Approved - Verified Customer Michael S.
02/23/2023

Easy, Simple

Company Choice

Good Service, supplies are always available


J
Shopper Approved - Verified Customer Jerry P.
02/21/2023

Great

Company Choice

Product availability


L
Shopper Approved - Verified Customer Lisa O.
02/17/2023

all good, but we don't show up as tax exempt. and we are.

Company Response

Hello, Lisa,

Thank you for your recent order with AlphaCard, we appreciate your business! Thank you for providing this feedback so we may promptly address your tax exempt issue. We have notified our support team and your dedicated Account Manager - they'll reach out to ensure we have the proper documentation tax exempt status so we can ensure your next shopping visit is handled properly during order check-out. We hope we'll be serving you again soon!

Your Friends at AlphaCard 


I
Shopper Approved - Verified Customer Ian
02/06/2023

Your products are fine. But your website is very slow. I have noticed this the last few times I have ordered products (going back almost a year). I think the UI/UX needs to be revisited on your site. It takes too many clicks to order multiple products, could be more efficient. Plus your password reset is messed up. I forgot my password so I had a new one sent, I received the password reset email within two minutes, clicked on the link, and it told me the link/token had expired. So I had to do it again. After my password was changed, I still couldn't login to purchase the items in the cart so I had to refresh the page multiple times until it work. Again, clunky.

Company Response

Hello, Ian -

Thank you for shopping with AlphaCard, we are truly grateful for your business. We're happy to hear you enjoy the quality and selection of products offered on our website! However, we regret to hear you experienced issues while using our ecommerce store. Our password reset codes do deactivate after a certain period of time for security purposes, but we are sorry for your frustrations and your valuable feedback has been shared with our team.  Providing a fast, simple shopping experience for our customers is our top priority, and we're sorry we've missed that mark with you. We hope you'll return to give us a chance to provide you with a better experience in the future.

Your Friends at AlphaCard 


L
Shopper Approved - Verified Customer Leah M.
02/03/2023 , mississippi

easy to reorder

Company Choice

prices, delivery time


F
Shopper Approved - Verified Customer Felice H.
02/03/2023

I had to call for help using the website.

Company Choice

Yes

Company Response

Hello, Felice,

Thank you for taking time to review your recent shopping experience with AlphaCard. It is our top priority to help our customers find what they need from our wide product selection with an easy to navigate website, including the check-out process. We're glad our customer support team was able to swiftly provide you with assistance. Please don't hesitate to reach out to us for help again, but we'd welcome any feedback for improvement. We look forward to serving you again soon!

The AlphaCard Team


S
Shopper Approved - Verified Customer Stephanie B.
01/31/2023

thank you!!

Company Choice

someone told me this was a good choice.


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