Returning Product

I received this product, but it doesn't work in my PC. Not sure if it's faulty or if it is (in some way) not compatible with my motherboard. Will be returning it once I do some more research.

Works!

After a week order canceled by them. Out of stock. Really? What a joke of a vendor.

Took 10 days after paying for 2 day shipping (expecting on day 5 with weekend) placed order 1:30pm ET on Friday 13th, after confirming instock and would ship THAT day if in by 2:30 ET. 5:30 received security check to keep but of us safe, my credit card and them not getting scammed... That's they only reason they are getting 2 stars. I replied on Tuesday the 17th again before 2:30 pm, saying I was displeased but understood partially for the security check. So now I'm expecting package on Thursday the 19th, because of 2 day air. Receive email after hours that my package had shipped, but was not given tracking details. Called on Friday to locate tracking info and they couldn't find them. Emailed Monday day 10 again for tracking detials no info. I don't realize the package has been delivered until 5pm when I receive allhdd.com delivery confirmation email with choices, yes I received my order (click here) or no I haven't (please wait 24-48 hours THEN contact allhdd.com. I'm not impressed. Only reason for getting 2nd star is the security check is a good safety measure, but should have been relayed on phone, that a check would be run and I should be expecting an order. checking card they billed me full price at 1:33, then $1 and $x.xx at 5:31 and 5:35, asking me to confirm how much has been charged even though they'd already billed me the full amount.

We had to make a custom cable to provide the controls for this PTZ camera, but it is working like a champ