www.airportshuttleofphoenix.com Reviews

Great drivers and customer service! Vehicles are better too!

My flight was 2 hours late and their driver was paying attention. Really nice older gentleman. Got the door for me and texted me when my flight landed. I was pretty stressed thinking my shuttle already left and his message popped up right away. It was really nice not having to worry and they were very professional. The driver took me to my sister's house in record time. I was expecting a big rattling van, and instead they picked me up in a new Lincoln MKZ. Safe driver, easy and convenience. It was just me going straight there without any stops. Have nothing but good things to say about this company. I've tried SuperShuttle and Stagecoach before and was not impressed. It took forever, and people were arguing the whole way about who was getting home first.

Great service, 4hrs of driving, one leg of trip was at midnight, wonderful and courteous driver and comfortable and clean car

Overall it was perfect. The folks on the phone were friendly and nice. The driver was a little early and called us when he arrived. We have complete confidence that our return ride will go well too.

They were extremely responsive, accommodating, better priced than other services and very responsive. Driver was great too. He made my two hour drive very pleasant. I highly recommend.

I was new to traveling with the recent perks of an AARP discount for all three parts of the round trip planned. I'd learned from my lil' sis, who is an expert on the details, to hit up AARP, put in my age category (Neolithic), and snag the airlines, hotel/inns, and car rental three-four months ahead. Upgrading a bit on the airlines was VERY important to me since I'd been "burned" with delays and worse both outbound and returning decades earlier. All was well at great prices. Then... I realized there was a critical fourth aspect to "peace of mind" missing. Getting to and from the airport 20+ miles away while leaving my car, timer lights, and alarms set required some research. Family, friends, and fellow "boomer" students all seemed to agree with Airport Shuttle of Phoenix being the answer. For a few dollars more (WELL WORTH IT), service to and from one's home was the miracle cure for that last bit of tension. Living in a mobile park creates nightmares for a shuttle driver playing "Where's Waldo's lot number" so I just waited at the entrance on the street. Michael showed on the nose, had a new Caddie, and was quite thankful I understood the lot number conundrum. Cheerful, VERY aware of using the mirrors, and looking around like a WWI Sopwith Camel ace pilot alleviated any concerns. He knew primary and secondary routes to Sky Harbor. Although I always like to get to a event early Michael breezed us to the terminal in 39 minutes...safely. He gave me the skinny on where to go inside AND where to be outside upon my return. Coming back with a layover/aircraft change had me a bit tired. Got the phone message from Betty, apparently aware our flight was ahead of schedule a bit, as I got into the terminal. She gave me the terminal door number, that she'd be on the bench waiting across the drop-off at the pick-up curb, and to look for the white Lincoln! She, like Michael, was a fellow Sopwith Camel ace turning her head while using the mirrors. She got to Grand Avenue and off we went. Due to a train, I gave an alternate crossing beyond the first turnoff, and she actually got me to my carport since she could sense I was tired. Class act all the way.
Sorry for the length... but I'm a creative writer and amateur cultural anthropologist. Miss Betty and I had some connections from way back when so any conversation was akin to family. The luck of having all four AARP trip aspects covered due to Airport Shuttle of Phoenix's courteous and professional drivers takes me back to Chicago when the same Checker cabbies knew most of the families and kids so rides downtown and back where quite comforting. I'm planning another vacation next year. As Arnold said, "I'll be back...and if you don't tip, may the travel Goddesses send your luggage to Buenos Aires!" 8^D