Welcome to Adaptive Tech Solutions! We are a therapist owned business that came about to provide affordable prices for switch adapted toys, switches, and other assistive technology devices for individuals with disabiilties.
We pride ourselves on our great prices and awesome customer service to promote independence for everyone, regardless of their disABILITY! Visit us today at http://www.adaptivetechsolutions.com. You'll love our selection, great prices, and awesome customer service!
2,869 Verified Customer Reviews
2,869 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
Welcome to Adaptive Tech Solutions! We are a therapist owned business that came about to provide affordable prices for switch adapted toys, switches, and other assistive technology devices for individuals with disabiilties.
We pride ourselves on our great prices and awesome customer service to promote independence for everyone, regardless of their disABILITY! Visit us today at http://www.adaptivetechsolutions.com. You'll love our selection, great prices, and awesome customer service!
Video Reviews
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Amber H.2 days ago
Found exactly what I was looking for & was an easy process.
Cathie M.2 days ago
Easy to navigate site
Debra D.5 days ago
Since this is the first time buying I holding out for the five star rating. If these products help my grandson I will most likely buy again. It will also depend on the quality of the product and customer service!
Charles B.5 days ago
No
Julianna C.6 days ago
It was fine except when it came to shipping. I am not a provide I am just a regular customer purchasing a gift for a kid at my church. The site says the shipping is longer for providers. It took a bit for my item to ship and when I contacted customer service the tone felt condescending with the reply.
Company Response
Hi Julianna!
I wanted to thank you for your recent review of your shopping experience for our company, Adaptive Tech Solutions. I am so glad to hear you were happy with your product. And thank you for being such a compassionate person. The child from your church is very lucky to have a church member like you! The world needs more Julianna's in it! :)
I noticed your comments about shipping and customer support, so I wanted to touch base with you to apologize that my staff's message was perceived as having a condescending tone. I assure you that was never her intention. She is a very kind person who wouldn't ever want a customer to feel anything less than valued.Â
In regard to processing/shipping time, we don't treat orders from professionals any differently than orders from individuals. Our site mentions processing of Purchase Orders takes longer. (Those are orders that come in from institutions, government agencies, etc., that have a lot of paperwork processing involved.) For all other orders, such as yours, processing time is 4-6 business days, which is what we specify on our website and in our confirmation emails.
The reason for that length of time, and for our product's price, is because we adapt nearly all of our products by hand as orders arrive, which is a time-intensive process. So, in her message to you, the care staff was explaining the length of time required for this process and where your order was in that timeline. She shared that it had been 7 business days since your order was placed so it would be shipping soon. I did notice that she hadn't accounted for Martin Luther King Day, which is a holiday. So, your order actually processed in 6 business days, which is within the estimated 4-6 business day processing time we specify on our website and in our confirmation emails.
Again, thank you for taking the time to leave a review. I apologize once more if our care staff's message came across as anything but helpful. That was never her intention.Â
May your week be blessed!
Denise Bandl
Adaptive Tech Solutions
Natalie J.1 week ago
Love the adaptive products you create! They are a game changer in my classroom!
Michele1 week ago , Utah
Their website was easy to use and they had a great variety of switch toys.
1 Product Review
1 week ago
My students love this switch toy!
Theresa L.1 week ago
so far so good ....
Lorraine T.2 weeks ago
Great
Linda H.2 weeks ago
Very helpful .fast and easy check out
Karen C.2 weeks ago
Nice
Jeff L.2 weeks ago
Shouldn’t have to create an account just to buy anything here.
Company Response
Hello Jeff,
Thank you for taking the time to leave your feedback. It is always our hope that the shopping experience will be convenient and apologize that you did not feel it was.
The only piece of additional information you provided to create an account was a password. All other information is necessary to process an order. We ask that customers select a password so they can access their account to review orders, shipping/tracking details, and initiate exchanges or returns. Otherwise, customers have no access to their order history. We apologize if you found this to be inconvenient.Â
Amanda G.3 weeks ago
I needed a simple communication device for a child and this was exactly what I was looking for, and at a reasonable price! Looking forward to getting it and trying it out!
Lorrie G.3 weeks ago
Great product
D3 weeks ago , IL
1
Lynda C.3 weeks ago
Thank you for having exactly what we needed!
Tricia G.3 weeks ago
The website is great!!
William W.3 weeks ago , Michigan
They provided a solution that is badly needed for some
3 weeks ago
We are a non-profit organization that provides free solutions to people with debilitating diseases like ALS, Muscular Dystrophy, MS and many others. Any time we are able to help restore some level of independence or comfort, that is a big deal. For those who cannot move their body or call out for help, we used this solution along with a Tobii device to give people the ability to get the attention of their caregiver and this reduces their stress level as they know their caregiver will be able to respond to their need. Bill Weis, President Limited Mobility Solutions.
Gary W.4 weeks ago
Was very impressed for the first time ordering
Melanie E.4 weeks ago
I love this resource and being able to make my special friends lives more meaningful with your products.
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