2,167 Verified Customer Reviews

2,167 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.


Overall Star

5 Shopper Approved - Review Star
4 Shopper Approved - Review Star
3 Shopper Approved - Review Star
2 Shopper Approved - Review Star
1 Shopper Approved - Review Star
Shopper Approved - Verified Customer April H.

I ordered an Inogen 5 on Nov 14, 2021 and was led to believe it would arrive beginning of December. My card was billed immediately and despite the fact I still do not have product, I receive no communication or updates unless I reach out. I am now going to cancel my order because this is ridiculous. It is now the end of January 2022, I've already paid my $2700 credit card bill and still have no product. The last feedback I received was these items have on backorder since September!!! Why was the product still advertised as available and ready to ship??

Shopper Approved - Verified Customer Sherrill L.
4 days ago

Easy to navigate

Shopper Approved - Verified Customer Terry L.
1 week ago

Can’t wait to receive it and use it.

Shopper Approved - Verified Customer Robert C.
1 week ago

Would like a response on status my order # 12815 an when it will ship ??

Company Response

Thank you for your message.  It looks like you placed your order about 48 hours ago and it includes a product that was Pre-ordered.  That means the item is not in stock and we are taking orders that will be filled once inventory becomes available.  With CPAP and BiPAP machines in very short supply around the globe, we receive monthly allocations from the manufacturer and fulfill orders from that.

Shopper Approved - Verified Customer Martha R.
1 week ago

I am so impressed with what I read about this unit. My Dream Station is on recall and I feel it has made my asthma worse. When I was told by my DME supplier that they had to wait until Jan 30th to say they might or might not get mine in, I decided to buy it out right. Well, the Resmed is not available. I read ip.on this unit, watched a YouTube review and it was in stock! I got a new low interest credit card and bought it. Paid for 2nd day air and it came in 2 days. Workknb at home and have not had time to look at it. I think my sleep personnel going to be impressed with this unit. Thank you!

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business  Visit

© 2022 All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2022