acfwholesale.com Reviews

I truly hope as many people as possible see this before purchasing from this company. I looked that the Shopper Verified rating posted at the top of their website and went "Oh, 5 Stars, great!" Well after my experience I can promise you that their rating is just as fraudulent as this company. If you have not ordered from them yet and are considering it, do yourself a favor, close out the tab and never return to their website again! I have been fighting with them to get a dresser for my daughter for SIX MONTHS! Ordered 9/14/22, received 10/30/22 broken, filed a claim for replacement. January 17th, received a second broken dresser. Refused the delivery and sent it with the shipping company. I've been asking for them to just pick up the broken dresser and give me a full refund, which was their resolution by the way, since January 24th.On February 23rd, they finally sent an email that the shipping company would be calling to schedule the pick up within 3-5 business days. That was the last communication from them, even though numerous follow ups have been sent. They have completely ghosted me. Today is April 5th, 2023 and my daughter still does not have a functional dresser, nor have we received our refund. DO NOT ORDER FROM THIS COMPANY!

DO NOT EVER ORDER FROM HERE. I placed an order for over $1,155 on 6/12/22. It was for a 5 piece Ashley Furniture bedroom set. It was listed as in stock when I purchased it. After I submitted my order I then found out it would be delayed due to inventory levels. On 6/13 I was told it would be at least twelve weeks for it to be shipped. I emailed 7/21 to check in, and was told that it would be delayed until at least September. I emailed 9/22 for an update, I was told it wouldn't be until at least November. I emailed back on the same day asking "Are you able to confirm that we will receive the items? Also, what are my options to cancel this order?". I received this message that I could cancel and there would be no fee.I checked in again on 10/26. And was now told that it would be at least January until I would receive it. Check in 12/18, told not until February. Emailed 1/31, I was told it wouldn't be until April. 2/16 I emailed for a refund with no response. February 13th I emailed saying I called twice and the lines were closed, even though the hours were listed as open. I also sent in a website message. After this their number was no longer available online. They responded that day that they were processing the request. It would take 7-14 business days, and an additional 2-5 to settle with the bank. Mar 19th after 18 business days later and again 3/16 and 3/20, all with no response. On 3/20 I also reached out to Ashley F. and my bank. Some nice woman from AF reached out and spoke with ALLYSON at ACF, Allyson told her the check would be in the mail in 3 days. Same day ACF finally responded after weeks. Asking if I wanted a check mailed or sent to Paypal. I responded the same day requesting a check. AF even got my info so they can look into it. Today 4/4 I messaged AF, ACF and my bank again. AF is reaching out to Allyson again at ACF for an update. I am disgusted and irate with ACF and this order. They are nothing short of crooks and a nightmare to work with. BEWARE!

Ordered a dresser in the beginning of January and the second I ordered an 'in stock' item, I received an email that it wasn't in stock and I had to wait until mid February. I followed up with them only to find out I had to wait until 'possibly' the end of April. I immediately cancelled the order to only deal with frustration ever since and still haven't received my funds. I've since reported this to my bank, the BBB and the BBB had me file with the Attorney General as they no longer reply to BBB complaints either. This company refuses to answer, refuses to refund my money, and their phone number doesn't work either. However, they made sure to dispute my claim with my bank for my funds. BUYER BEWARE!!!! SCAM!!!!

So far I am pleased

ACF is a fraud.
They took payment from me June 2022 for about $300 for some Ashley furniture.
It is now March of 2023 and they have not delivered this item and have so far refused to perform a refund.
Initially they provided a delivery date but have repeatedly pushed out that date - to infinity it seems.
Mind you after 60 days your immediate credit card protections begin to diminish - which it appears ACF takes advantage of. One can understand furniture taking some time to arrive and ACF takes advantage of this and will string you out so they can keep the funds and deliver nothing.
If they were an honest business they would up front provide realistic timelines and expectations for purchases they are offering - instead they are taking money for product they simply do not delivery on.

Further ShopperAware continues to show 5 stars for ACF - It is clear that ShopperAware makes no effort to review the business the business they endorse. There is no way ACF deserves 5 stars - even the smallest of efforts show that ACF is defrauding consumers.
Any ShopperAware ratings should actually be interpreted as a warning.