aartech.ca Reviews

4.7 Overall Satisfaction Rating

Based on 1,760 Ratings

5
1397 (79.4%)
4
300 (17%)
3
45 (2.6%)
2
8 (0.5%)
1
10 (0.6%)
1,250+ 5 stars in a row

Would Buy Again

4.8 Average

5
(1,459)
4
(256)
3
(33)
2
(5)
1
(7)

Recommend This Company

4.7 Average

5
(1,403)
4
(288)
3
(54)
2
(8)
1
(7)

Product Satisfaction

4.7 Average

5
(391)
4
(81)
3
(13)
2
(5)
1
(5)

Customer Service

4.6 Average

5
(57)
4
(11)
3
(7)
2
(2)
1
(1)

Price Satisfaction

4.5 Average

5
(323)
4
(130)
3
(30)
2
(9)
1
(3)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

aartech.ca

About Us

Aartech Canada is a proudly Canadian distributor of smart home automation products, security systems and alarms, IT and networking products, electrical and audio/video products and more.  Our business started in 2002 with a small selection of devices from a single brand, and has grown to support over 100 brands with thousands of products available.

Aartech Canada includes free pre-sales help, post sales technical support and warranty assistance.  This value added extended service is part of the Aartech Advantage.  We're here for you not just for the first 15 or 30 days like most of our competitors.

Visit us at www.aartech.ca

 

M

Michael G.
Today , ON

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

The Vera hub does not work as advertised. The software is in beta and has several bug or issues. 1 After adding serval Z wave devices they operate properly within the hub application but no matter what I do the hub will not operate with Goggle Home. I have spent hours with Vera tech support and finally their response is that the gear is in beta mode and they hope to have the issues fix in a week to ten days. Really ??? So why would anybody sell something that they know doesn't work. Your site indicates that returns must be unopened and not installed so I am out the money spent buying this useless device. I would never buy anything from you again. Thanks for the experience.
Recommend this Company
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5

Company Response

Sorry to hear you're having this frustration.  Have you tried contacting our support folks yet to discuss the situation?  I can't see a ticket under your name or any refused return.  This is a plug-in hub so doesn't get installed.  We've sold more than 100 of this brand new version with with very few issues but if you're not satisfied and not willing to give them a week or two to resolve your issue, then you can request a return.

Merchant Response

aartech.ca recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.
E

edie N.
Today , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good
Recommend this Company
5/5
Would Buy Again
5/5
D

Dean K.
Today , SK

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good service
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
P

Pierre G.
Today , QC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Everything ok
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
C

Cenon T.
1 day ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

First time and it is fast
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
C

Chris W.
1 day ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy
Recommend this Company
5/5
Would Buy Again
5/5
P

Pierre L.
1 day ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Really like the organization… all z-wave products together. Thanks.
Recommend this Company
5/5
Would Buy Again
5/5
D

David C.
1 day ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No problem so far.
Recommend this Company
5/5
Would Buy Again
5/5
S

Sherry A.
1 day ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

website was great to work around
Recommend this Company
5/5
Would Buy Again
5/5
D

Desmond L.
2 days ago , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great products and prices!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
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