a-plus-lockanddoor.ca Reviews

About this Company

A-Plus Lock & Door Services are your trusted door repair partners for your residential and commercial needs. From your residential door & frame repair to a storefront and metal door repairs, we do it all for you at any time of the day or night.

With more than 10 years of skilled expertise and a well-trained team of more than 5 experts door repair technicians, we can solve any door repair issue you may face in your home, business or office.

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458 Verified Customer Reviews

458 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
434
(94.8%)
4 Shopper Approved - Review Star
18
(3.9%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
1
(0.2%)
1 Shopper Approved - Review Star
5
(1.1%)

Customer Service
4.9
5 Shopper Approved - Review Star
314
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
4
Product Satisfaction
4.9
5 Shopper Approved - Review Star
437
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Price Satisfaction
4.9
5 Shopper Approved - Review Star
384
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
5
SHOW DETAILS

5-star reviews
250+

5-star reviews

About this Company

A-Plus Lock & Door Services are your trusted door repair partners for your residential and commercial needs. From your residential door & frame repair to a storefront and metal door repairs, we do it all for you at any time of the day or night.

With more than 10 years of skilled expertise and a well-trained team of more than 5 experts door repair technicians, we can solve any door repair issue you may face in your home, business or office.

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G
Guy
02/26/2023 , ON

A+ Lock and Door provided us with truly excellent service. We asked them to check an old glass sliding door with a wood frame that was sticking. Booking by phone was fast. The receptionist connected us to a technician who called back within minutes. He booked an appointment with a one-hour time frame, so there was no waiting around. At the appointed time, a technician, Alex, arrived, quickly determined that we needed new rollers, and replaced the old rollers. Alex was friendly, courteous, efficient. Within minutes, our door was working perfectly. I don't usually write reviews, but I was very impressed by this well-run company and its personnel.

Product Satisfaction
5/5
Price
5/5

A
Anonymous Customer
02/19/2023 , ON

Excellent service overall. The team at A+ locks were timely and efficient. Thanks again.

Product Satisfaction
4/5
Price
5/5

O
Ostap K.
02/16/2023 , ON

Alex provided fantastic customer service and showed an excellent knowledge with the door repair. I was very satisfied with the service and will recommend it to other people.

Product Satisfaction
5/5
Price
3/5

F
Fatima
01/24/2023 , ON

I received excellent service. It was very professional. I'm so happy with my experience and I would recommend this company to everyone I know.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

J
John L.
01/20/2023 , ON

Great service quick and easy to deal with and very good and honest.

Product Satisfaction
5/5
Price
5/5

S
Sue
01/16/2023 , ON

The technician arrived on time and was very courteous and knowledgeable. He explained everything in detail and also provided other information based on his experience that would help us for the future.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

A
Anonymous Customer
01/12/2023 , ON

Fast, reasonably priced and great customer service.

Product Satisfaction
5/5
Price
5/5

A
Archie
01/05/2023

Thanks for all your help

Product Satisfaction
5/5
Price
5/5

I
Ishaan C.
12/20/2022 , BC

Awesome service

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Anonymous Customer
12/09/2022 , BC

Great customer service
Prompt and professional
Thank you

Product Satisfaction
5/5
Price
3/5

A
Anonymous Customer
11/18/2022

Work incomplete. No follow up.

Product Satisfaction
1/5
Price
1/5
Customer Service
1/5

A
AD
11/04/2022 , ON

Alex was a superb workman.

Product Satisfaction
5/5
Price
5/5

E
Ed
11/03/2022 , ON

I had a great experience with a door replacement. The product and installation was excellent and Marco was a pleasant person to deal with. Unfortunately there was some unforeseen situations that delayed the installation after the deposit was paid for some time. Other then that I would not hesitate to go to them again.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

H
Helen W.
10/18/2022 , BC

Service was done well.
A couple delays because of service guy being called to emergencies. Luckily we had nothing planned that afternoon

Product Satisfaction
4/5
Price
4/5

M
Maria
10/03/2022

Sorry this company is strange - spot set up mixed up - should have been a clue - thrn guy promised to comeback to finish snd fix but never showed tried calling several times and no answer text no answer - disappeared - very poor customer service .

Product Satisfaction
2/5
Price
1/5
Customer Service
1/5

T
Terence
09/13/2022 , ON

Sean was great this afternoon. He addressed the repair perfectly!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Y
Yvette
08/31/2022 , ON

I contacted A Plus Lock and Door for an emergency repair, a friend incorrectly installed my hardwood door and the top hinge had pulled away from the frame.
Marco came by the very next morning and did an expert repair for a very reasonable price, I was very impressed with quality of his work and his professionalism. I would definitely recommend A Plus lock and door!

Product Satisfaction
5/5
Price
5/5

J
June
08/31/2022 , ON

Mark is a perfectionist went beyond above my expectation. He is customer-centered professional who politely consulted me from placement options of the barn door down to a colour of a small screw. When I saw him making extra efforts searching for small black screws instead of silver ones we had to achieve the seamless look of the door, I appreciated that he took care of it as if it was his own. Because of his meticulous effort, I fall in love with my new barn door each time I see it! Thank you very much, Mark!

Product Satisfaction
5/5
Price
5/5

D
Diyana I.
08/30/2022 , BC

I am ultimately satisfied with the service that was provided. The technician was super professional, handled the locked door in less than 5 minutes (2 minutes to be exact) and the price offered was super great. They took less than 20 minutes to respond to my online message, and hands down, I am really glad I sought service from them.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

A
Anonymous Customer
08/23/2022 , BC

Service was very fast I was stuck in my apartment with lock broken, could not exit unit till service arrived

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

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