theflowerfactoryusa.com Reviews

4.6 Overall Satisfaction Rating

Based on 3,254 Ratings

5
2287 (70.3%)
4
765 (23.5%)
3
170 (5.2%)
2
17 (0.5%)
1
15 (0.5%)
2,250+ 5 stars in a row

Customer Service

5 Average

5
(1)
4
(0)
3
(0)
2
(0)
1
(0)

Delivery Time

4.7 Average

5
(651)
4
(104)
3
(24)
2
(11)
1
(16)

Product Satisfaction

4.5 Average

5
(527)
4
(199)
3
(56)
2
(15)
1
(9)

Price Satisfaction

4.2 Average

5
(364)
4
(258)
3
(144)
2
(31)
1
(9)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

theflowerfactoryusa.com

A

ACW
08/28/2020 , Sao Paulo

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great options! Excellent site
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
D

Debbie B.
12/10/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy and nice selection to chose from but would have like a flower and chocolate option.
N

Norman F.
12/10/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good as usual.
H

Horton
12/10/2019

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Satisfactory
L

Luiz M.
12/10/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellente experience
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
R

Rula
12/10/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Waiting for it to arrive
S

Stella M.
12/09/2019

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

found filling in order a bit difficult
E

Elizabeth A.
12/07/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Simple and easy to use web site. Good selection of flowers.
H

Helen D.
12/07/2019

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy Process so far - hopefully delivery will be as satisfactory
S

Sherry B.
12/06/2019

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Very difficult as added shipping etc make it quite expensive so hope the flowers will be good.
T

Timothy O.
12/05/2019

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

ordering was simple, only qualm...how do you know if there is a promotion code associated with your purchase
H

Huguette T.
12/05/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very good. Nice people. Thank you Simon.
E

Emlyn J.
12/05/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

simple navigation of site
Product Satisfaction
3/5
Price
4/5
Delivery
5/5
D

David B.
12/05/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Use Flower Factory regularly...excellent service!!
L

Lubna
12/04/2019 , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Its very easy and straight forward

Now waiting the gift to be delivered, so excited
Product Satisfaction
4/5
Price
3/5
Delivery
5/5
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