Wholesale payments direct Reviews

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338 Verified Customer Reviews

338 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
270
(79.9%)
4 Shopper Approved - Review Star
63
(18.6%)
3 Shopper Approved - Review Star
4
(1.2%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.3%)

Customer Service
4.9
5 Shopper Approved - Review Star
298
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Would Recommend
4.9
5 Shopper Approved - Review Star
59
4 Shopper Approved - Review Star
8
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.8
5 Shopper Approved - Review Star
57
4 Shopper Approved - Review Star
11
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
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Shopper Approved - Verified Customer Jose V.
03/14/2021 , PA

I'm loving using e-invoicing on my new virtual terminal! It's so easy, and the buyers love it too!

Customer Service
5/5

Merchant Company Response

Thank you Jose, glad you like the system. I also see that you are saving quite a bit with our level 2 & 3 capabilities. 

L
Shopper Approved - Verified Customer Leticia M.
03/14/2021 , AZ

We had so many questions and concerns about adding a credit card convenience fee to our ecommerce orders. Poor Laura-she listened to all of them! She answered our questions so well and made us feel confident that this was the best decision for our business. Six months later and we've already saved over $115,000 ... Can't thank her enough!

Customer Service
5/5

Merchant Company Response

Huge savings! Glad we were able to help. Thanks for your confidence!

T
Shopper Approved - Verified Customer Thomas S.
03/12/2021 , NV

I only have good things to say about WPD. They were so nice through the whole process and answered all of our questions. I felt like they really cared. They provided us a true all in one solution for our retail and wholesale divisions that sync's perfectly with quick books. Once our board approved my recommendations, it was really a simple set up. Truly 5 stars!

Customer Service
5/5

Merchant Company Response

Thanks Thomas for the great review!

J
Shopper Approved - Verified Customer Jed L.
02/14/2021 , TX

Don't let anyone talk you out of trying surcharging through Wholesale Payments Direct. I get it-I was skeptical at first myself-but all my fears were for nothing! Phil and his team took care of everything. They made sure my business was compliant with the necessary laws. Saving thousands has never been this easy.

Customer Service
5/5

Merchant Company Response

Thank you Jed for your continued support!

M
Shopper Approved - Verified Customer Manny S.
01/24/2021 , TX

I'm so glad I started surcharging. It's not a silly trend. It's an incredibly valuable service.

Customer Service
5/5

Merchant Company Response

Thank you very much Manny for letting others know what your experience has been. 

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