Wholesale payments direct Reviews

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413 Verified Customer Reviews

413 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
335
(81.1%)
4 Shopper Approved - Review Star
71
(17.2%)
3 Shopper Approved - Review Star
6
(1.5%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.2%)

Customer Service
4.9
5 Shopper Approved - Review Star
354
4 Shopper Approved - Review Star
25
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
Would Recommend
4.9
5 Shopper Approved - Review Star
125
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.9
5 Shopper Approved - Review Star
123
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
250+

5-star reviews

5 years collecting reviews
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T
Tim C.
02/03/2019 , NE

This just keeps getting better every month. Great savings but also great customer service and easy to read statements. You guys get 5 stars all the way!!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

M
Maria P.
02/03/2019 , NY

Extremely satisfied with everything. Could not have asked for better. Great Company! Thanks!

Customer Service
5/5

Company Response

Thank you very much!

D
Dean L.
02/01/2019 , NY

Our family owned restaurant has been around since 1963 and trust me we've seen and heard every sales offer around. So initially our apprehension was the same as always. However, the sales rep was polite and to the point. She also provided us with what we need to make a safe and sound decision. Bottom line, when the company checked out, then all that was left was to know how are loyal customers would react to paying a convenience fee. At first there were some questions about it but know 3 months later, we might get the occasional customer that asks about it but 99% of the time, its business as usual. So how much did we save... in just over 3 months, we've saved over $9500!!!

I highly recommend wholesale payments direct and the consumer pay program.

Customer Service
5/5

Company Response

5 star client! Thank you very much!

K
Karen S.
02/01/2019 , KY

Ryan was very knowledgeable about the program. He was also was very patient in answering all my questions. Thank you, I'm very satisfied with everything. I would gladly recommend them (and do) to any business!

Customer Service
5/5

Company Response

 Thank you very much!

M
Michael S.
02/01/2019 , PA

I hadn't heard of these new regulations that finally allowed me to pass on my processing fees to my customers. They informed me that I could start doing this now and I jumped at the chance after reading all the positive reviews. I'm a few months in to the new system and its working great. I'm saving $700 a month!!!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

J
Jen S.
02/01/2019 , LA

This is the coolest thing to happen to our business in a while. Customers rarely even ask about the fee anymore anymore and are glad to support us. So simple...Thanks !

Customer Service
4/5

Company Response

Thanks for sharing your experience. We really appreciate it!

R
Rose D.
02/01/2019 , MT

After receiving a call from a sales rep about the rules changing concerning credit card fees. We decided to look in to it further. The emails we received from them, plus their website gave us plenty to inform ourselves on. After researching everything, it all checked out. This program was completely legal with both our state laws and with the credit card companies. For us, the final step was to check out the company and to our pleasant surprise, they had great reviews online. I was hard not to give it a try after that. Now, here we are two months plus later and we are still in WOW over how much we are saving! You definitely get 5 Stars from us! Thank you.

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

J
James R.
02/01/2019 , CA

Only a positive experience from start to finish. There really are some great companies out there still and you guys are one of them. Thanks for everything!

James Richards

Customer Service
5/5

Company Response

5 star client! Thank you very much!

L
Luke R.
01/31/2019 , NH

Just got our first statement after a month of processing on the consumer pay system and let me tell you, its exactly what they said it would be. This system is fantastic! It saved us over $1100 on our first month! So happy... Thank you!

Customer Service
5/5

Company Response

5 star client! Thank you very much!

S
Scott M.
01/31/2019 , WA

This was a big decision for us and we only have great things to say about this company. Well informed, friendly staff that answered all our questions, to help us make a educated decision.

Customer Service
5/5

Company Response

5 star client! Thank you very much! We really appreciate it!

R
Rick W.
01/31/2019 , NY

Very happy. My customers are fine with it and saves us a bunch each month. Really Recommend. Start saving and stop paying what your customers should be paying in first place.

Customer Service
4/5

Company Response

Thanks for sharing your experience. We really appreciate it!

L
Linda B.
01/31/2019 , IN

We get solicited several times a day by processing companies with the same offers as the next. This time we got a call from wholesale payments direct and the type of savings they were talking about certainly got our attention. After checking out the great reviews, we decided to give it a try. After all, we were looking a saving over $1500 a month if it worked.

I did the math before writing this review and since we signed up in October 2018, we have already saved exactly $4720.83. Simply amazing! Thank you so much WPD. :) - Linda

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

G
George K.
01/31/2019 , CA

Thanks for checking back with us. We are very happy with the service of your company and of course the savings! Thanks again!

Customer Service
5/5

Company Response

5 star client! Thank you very much!

M
Michael G.
01/30/2019 , SC

I was paying over $3000 a month in fees before switching and for what... to pay for my customers vacations. I was so tired of it but had no solution. A friend referred me to wpd, so I reached out and they answered all my questions. The set up was quick and easy. I now pay only a $250 flat fee. Thank you so much.

Sincerely,

Michael Godfrey

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

B
Ben S.
01/30/2019 , TN

This was a easy decision for us. We simply couldn't afford not to try it. The only issue we had, was it legal? After doing our research, everything check out. They took care of the paperwork and compliance issues for us. There was nothing really for us to do but plug in the new equipment and start saving. Thank you for helping us keep our doors open.

Customer Service
4/5

Company Response

Thank you very much!

H
Hector L.
01/30/2019 , IL

Amazing! On track to save over $25,000 this year with their program.

Customer Service
5/5

Company Response

5 star client! Thank you very much!

B
Brenda M.
01/30/2019 , TX

Took us a while to decide to make the switch but real glad we did. Wholesale payments is truly a honest and reliable company that stands by what they promise. Thanks Wendy for your patience, dedication and integrity. A+

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

C
Cory A.
01/30/2019 , MI

Saving big time! My customers have no problem with supporting us and paying a small fee. I wish this was around years ago. Amazing!

Customer Service
5/5

Company Response

5 star client! Thank you very much! We really appreciate it!

L
Lori T.
01/30/2019 , IA

We were very skeptical but after reading all the positive reviews online, we decided to give it a try because the cost payments was bleeding us dry. Not anymore! 2 months later and we keep saving. Thanks !

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

F
Frank C.
01/30/2019 , AL

My rep was great but got the wrong equipment delivered. That's why I'm giving them 3 stars. With that said, they sent the correct order overnight, service department was very friendly and efficient(5stars). Very happy with savings also.

Customer Service
5/5

Company Response

Although, your feedback was positive. We always strive to be the best. Please let us know how we could have improved our service and turn you into one of our many 4 and 5 star reviews...
 Thank you very much!

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