Wholesale payments direct Reviews

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413 Verified Customer Reviews

413 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
335
(81.1%)
4 Shopper Approved - Review Star
71
(17.2%)
3 Shopper Approved - Review Star
6
(1.5%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.2%)

Customer Service
4.9
5 Shopper Approved - Review Star
354
4 Shopper Approved - Review Star
25
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
Would Recommend
4.9
5 Shopper Approved - Review Star
125
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.9
5 Shopper Approved - Review Star
123
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
250+

5-star reviews

5 years collecting reviews
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L
Lily J.
02/25/2019 , MA

My old payment processor was a bunch of crooks! I can't believe it took me this long to make a change. Don't be like me, switch today and you will save so much $$$!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

T
Taylor M.
02/25/2019 , MD

I rarely leave reviews, but really wanted to share my positive experience. I own an auto repair shop and rely heavily on credit card transactions. Moving into a cash surcharge set-up was exactly what my profit margin needed. I wish I had switched sooner! The change-over was super easy and I felt like I had total control during the entire process. A++

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

H
Hailey N.
02/24/2019 , ND

No complaints here! Wonderful service and $1500 cost-savings each month, WOW!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

E
Evan M.
02/24/2019 , MT

I live in a very rural place that doesn't support crazy marketing strategies. I can't get over how positive my restaurant customers are about my new cash surcharging program! I save money and so do they - it's a win-win.

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

D
Daniel G.
02/24/2019 , DE

I highly recommend Wholesale Payments Direct! Phil and his team are the best!

Dan

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it! 
5 Star Client !!

P
Paige N.
02/24/2019 , FL

I'm so happy I switched to WPD. After years of sales pitches from slimy companies, this one was legit. Switching over was surprisingly smooth and I was guided through the process very well by the home office. Last month I saved a TON and can't wait to see what next month brings to my bottom line.

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it! 
5 Star Client !!

T
Tony B.
02/22/2019 , MI

Finally REAL savings and GREAT service. All without the usual smoke and mirrors. Excellent!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

H
Henry L.
02/22/2019 , CA

Good honest company. Save us about $50-75 month. Had problem with first machine they change for other

Customer Service
5/5

Company Response

Although, your feedback was positive. We always strive to be the best. Please let us know how we could have improved our service and turn you into one of our many 4 and 5 star reviews...
Thank you very much!

M
Marty B.
02/22/2019 , NY

We started with 1 of our 5 restaurants to see how things would go and 9 months later and we are set with all locations now. Saving money in business is important but also demand a high level of customer service or no deal. I can recommend wpd without any hesitations. This is a great company to deal with. Thank you for following up!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

R
Robert G.
02/20/2019 , CA

Amazing savings and support!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it! 
5 Star Client !!

E
Emma G.
02/20/2019 , ND

This program is the best. It saves us a ton on our biggest expense. Extremely satisfied. I highly recommend you give the program a try. - EG

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

W
Wendy S.
02/20/2019 , VA

I never provide reviews because usually companies are simply ok but not great. This time when they asked me to review them, it was my pleasure. We have been with them since April 2018 and they have save our dealership on average $1800 every month. Combine that with great customer support and its my pleasure to give them 5 STARS all the way!!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

B
Benjamin V.
02/20/2019 , NC

After nearly a year with them, I can honestly say that our restaurant has benefited tremendously. The only negative and thats why they dont get 5 stars, is because they could not integrate with our pos system. However, the service is top notch and the savings are amazing! Keep it up!

Ben

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it! 

E
Ethan S.
02/19/2019 , NJ

We are very satisfied with the entire experience. Great savings, knowledgeable reps and customer support.

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it! 
5 Star Client !!

B
Brianna F.
02/19/2019 , MA

Being a small town restaurant, we weren't sure how our clients would feel but our rep was right. They are more than willing to support us. We haven't lost any sales but we have saved a lot in fees. Thanks for reaching back with us to see if we are still satisfied. A+ customer satisfaction!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it! 
5 Star Client !!

B
Bob M.
02/19/2019 , SC

Running a restaurant is not easy. Long hours and slim margins. So whenever we have a opportunity to save somewhere without compromising quality, then we go for it. When passing on our CC fees to our customers was proposed to us, I loved the idea of saving 90% of our 2nd greatest expense but how would our clients react. After reading all the great reviews we decided to try it(nervously). Several months later and we are so happy we did! Customers have no problem with at all. They are glad to support us. Amazing! Thank you so much WPD!

Customer Service
5/5

Company Response

5 star client! Thank you very much!

N
Norm B.
02/11/2019 , MO

Recommend them. Very Satisfied. Everything worked out just like they promised. Saved big and got new equipment. No catch finally. THX

Customer Service
5/5

Company Response

5 star client! Thank you very much!

V
Veronica G.
02/08/2019 , KS

Wholesale payments direct is a great company to deal with. Great pricing. Easy to understand statements with no hidden fees. Best of all... no more feeling like somethings fishy when we get our statement. I highly recommend them.

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

L
Louis O.
02/07/2019 , NM

Finally a merchant processing company that's honest and ethical. No hidden fees of any kind. One flat fee once a month for 90% less then what it used to cost us. Amazing!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

L
Lisa S.
02/07/2019 , CA

Thanks again Ryan. Everything was exactly as promised! Hope the referrals I sent you also made the switch.

Lisa

Customer Service
5/5

Company Response

5 star client! Thank you very much!

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