Wholesale payments direct Reviews

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413 Verified Customer Reviews

413 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
335
(81.1%)
4 Shopper Approved - Review Star
71
(17.2%)
3 Shopper Approved - Review Star
6
(1.5%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.2%)

Customer Service
4.9
5 Shopper Approved - Review Star
354
4 Shopper Approved - Review Star
25
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
Would Recommend
4.9
5 Shopper Approved - Review Star
125
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.9
5 Shopper Approved - Review Star
123
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
250+

5-star reviews

5 years collecting reviews
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R
Ronald D.
03/01/2019 , UT

One of the best decisions we've made as business owners. Each month is more and more profitable and our patrons don't notice the convenience fees much at all. I recommend you to all of my friends!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

K
Kate W.
02/28/2019 , TN

As a start-up cafe, the competition was tough. By implementing a surcharge program immediately, I stayed in the black easily and could afford to purchase all of the necessary shop equipment without drowning in debt. So thankful! Kate:)

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

L
Layla P.
02/28/2019 , MO

One very satisfied salon owner here. I simply can't get over the amount of money I am saving on CC fees every month - it's nuts (in a good way)! Thank you!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

R
Robert M.
02/28/2019 , NC

It's been just over a year with wholesalepaymentsdirect.com and a positive experience the entire way through. My only reservation was about staying compliant with any pricing program we implemented and the staff guided us on any legal concern we had. No hidden fees whatsoever and our profit margin is crazy good! My husband and I might even take a vacation this winter with all the money we are saving...if we can get away from the pub long enough!


Rob

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

D
Diego V.
02/28/2019 , NM

From beginning to end, this decision was easy to make. I knew we had to do something about our skyrocketing credit card processing fees or go out of business. The more I researched, the more I knew a surcharge program was the right choice. It was fate that Wholesale Payments Direct made contact with us at the same time and now, the rest is history!

Customer Service
4/5

Company Response

Thanks for sharing your experience. We really appreciate it!

M
Mark X.
02/28/2019 , WA

If you are a small business owner like I am, you get a hundred calls a month from slick merchant sales reps - UGH! WPD's pricing and professionalism really won me over. We are on track to save over $21,000 this year, five-star service provider!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

S
Sofia M.
02/28/2019 , NY

My bar has literally been saving $2200-$3000 each month since introducing our surcharge program. Customers haven't blinked about the new convenience fee and my profits are stronger than ever. Jennifer communicated throughout the transition and didn't try to sell me anything. Instead, he worked with me to answer questions and I felt like I understood exactly what I was getting into before I signed on the dotted line. I wasn't nervous at all, thanks Jennifer!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

L
Lori C.
02/28/2019 , OH

Couldn't be happier! Huge thanks to Phil and his team for guiding us through the process. I figured it would be a total pain to switch, but it was surprisingly easy to implement a surcharge program and stay compliant. The staff was knowledgeable and professional - fantastic to work with!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

T
Tina R.
02/27/2019 , NV

Listen, I know it sounds like a scam but it's not. I've saved almost $10,500 dollars in the last six months by switching to Wholesale Payments Direct. My customers are happy, my hotel is at capacity every weekend, and I am more profitable than ever. Switching is a total W-I-N!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

Y
Yuri D.
02/27/2019 , MN

My business partner freaked out at charging a convenience fee for credit card transactions, but I eventually talked him into trying it. He and I are both shocked at how easily customers pay it without thinking. Sales are totally fine and rarely do we hear any push-back about the fees. A+ program and the customer service is amazing. I totally recommend WPD!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

G
Gunner B.
02/27/2019 , AR

It took me a year after the sales rep made contact to actually listen to his pitch. I'm a garage owner, I didn't have time for that. The joke is on me because I could have been saving $2400 monthly and won't let that happen going forward. Better late than never, I highly recommend making the switch!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

R
Richard S.
02/27/2019 , CA

AMAZING! About time a merchant processing company actually adds value to my business.

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

B
Brenda W.
02/27/2019 , CA

This has been such an eye-opening experience. I cannot believe I didn't know about this company before now! Ten months after adding a surcharge program and my auto body business is more profitable than ever. I am literally keeping 88% of the fees I used to pay to my old processor. Remarkable!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it! 
5 Star Client !!

L
Lydia R.
02/27/2019 , SC

Sales are humming right along over here! None of my fears came true about adding a convenience fee to my pricing - rooms are booked at the same rate as before, maybe even more now! I couldn't be happier and tell everyone I know about wholesale payments direct!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

K
Karren M.
02/27/2019 , FL

I HATE giving so much away to credit card companies. Now I have a way to keep that money and grow my nail salon - couldn't be happier!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

S
Steven W.
02/26/2019 , CO

All of these reviews can't be wrong - this place is legit and they will deliver the results they claim. My little coffee shop can attest to that.

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

L
Leo E.
02/26/2019 , MI

I can't keep track of all the rules flying around about cash discounting so when I was presented with a 100% legal way to save hundreds of dollars at my salon each month, my ears perked up. Nine months later I still am amazed at my bottom line. It's fabulous! Thank you so much! Leo

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

R
Robert C.
02/26/2019 , NV

My auto repair shop has been in the family for three generations and I am considered the 'renegade grandson' when I try new things. Even my 90-yr-old grandad has to admit cash discount surcharging was a smart move. Occasionally, we have a customer resist the convenience fee but saving thousands of dollars each month is worth dealing with one person every now and then. I did my diligence on wholesale payments direct and they haven't let me down yet. I highly recommend them!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

A
Andre W.
02/26/2019 , GA

Fantastic company! I am so used to dealing with the shady salespeople that want me to switch to them but you guys were professional and delivered exactly what you promised.

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

J
Jose S.
02/26/2019 , TX

I'd give you six stars if I could!

Customer Service
5/5

Company Response

Thanks for sharing your experience. We really appreciate it!

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