The pendant I ordered (minerva) is beautiful, even more beautiful in person. The items are exactly as shown. I ordered a chain too thick and contacted Dan. He got back to my email within an hour snd made the exchange all before it was shipped. Shipping is very fast and from the time you purchase to shipping can be no more than two or three days so, time was of the essence. In the exchange Dan assured me it was a better choice, refunded the difference (immediately) and gave more insight to the coin. Excellent service, excellent photos of merchandise, excellent merchandise and prices. I would order again any time. The way Dan runs his business, I'd order anything he was selling. More than 5 stars deserved. Great business ethics. Coming from someone who runs a business....., he is stellar.