We Build the Finest Truck Racks!
U.S. Rack manufactures the largest variety of distinct pickup truck rack designs anywhere and leads the market with quality, innovative, multi-functional pickup racks that install quickly with NO DRILLING.
We began, as so many businesses have, in a garage in the Silicon Valley. After taking a large welded rack off his pickup, Chris Green had two problems: (1) a sore back and (2) no place to store the bulky rack. He exclaimed to his wife, Stephanie, “There ought to be a rack that clamps onto a truck and stores easily when you don’t need it.” Out of that insight grew the U.S. Rack business.
Determined to make sure that his designs were sturdy and safe, Chris initially worked with a university engineering department and later with an independent engineering lab to load-test components and products. In 2000, he set up a small shop to manufacture the first production racks and in 2003 built the larger Madera, CA manufacturing plant.
U.S. Rack is now located in Southern California and part of the T-REX Truck Products growing group of brands, manufacturing the largest variety of distinct pickup truck rack designs anywhere and leads the market with AMERICAN MADE quality, innovative, multi-functional pickup racks that install quickly with NO DRILLING.
You should strongly consider becoming a U.S. Rack customer if you:
- Prefer to talk to a human being when you call for information or help instead of “Press one for English”, and “Our menu has changed”.
- Are tired of big retailers whose telemarketers don’t understand the hundreds of products they sell.
- Prefer a specialized company who’s “experts” actually understands its products and applications.
- Prefer an honest company that stands behind its products and values customer service as much as its customers do.
- Prefer to support a true American business success story rather than a mega-corporation.
Crafting the World's most complete line of specialty Truck Racks for Work and Sport, and selling DIRECT to YOU. We make and sell work, kayak, specialty, and custom pickup truck racks sold nowhere else. WE SHIP DIRECT THROUGHOUT THE U.S. AND CANADA.
302 Verified Customer Reviews
302 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
We Build the Finest Truck Racks!
U.S. Rack manufactures the largest variety of distinct pickup truck rack designs anywhere and leads the market with quality, innovative, multi-functional pickup racks that install quickly with NO DRILLING.
We began, as so many businesses have, in a garage in the Silicon Valley. After taking a large welded rack off his pickup, Chris Green had two problems: (1) a sore back and (2) no place to store the bulky rack. He exclaimed to his wife, Stephanie, “There ought to be a rack that clamps onto a truck and stores easily when you don’t need it.” Out of that insight grew the U.S. Rack business.
Determined to make sure that his designs were sturdy and safe, Chris initially worked with a university engineering department and later with an independent engineering lab to load-test components and products. In 2000, he set up a small shop to manufacture the first production racks and in 2003 built the larger Madera, CA manufacturing plant.
U.S. Rack is now located in Southern California and part of the T-REX Truck Products growing group of brands, manufacturing the largest variety of distinct pickup truck rack designs anywhere and leads the market with AMERICAN MADE quality, innovative, multi-functional pickup racks that install quickly with NO DRILLING.
You should strongly consider becoming a U.S. Rack customer if you:
- Prefer to talk to a human being when you call for information or help instead of “Press one for English”, and “Our menu has changed”.
- Are tired of big retailers whose telemarketers don’t understand the hundreds of products they sell.
- Prefer a specialized company who’s “experts” actually understands its products and applications.
- Prefer an honest company that stands behind its products and values customer service as much as its customers do.
- Prefer to support a true American business success story rather than a mega-corporation.
Crafting the World's most complete line of specialty Truck Racks for Work and Sport, and selling DIRECT to YOU. We make and sell work, kayak, specialty, and custom pickup truck racks sold nowhere else. WE SHIP DIRECT THROUGHOUT THE U.S. AND CANADA.
02/03/2021
Excellant, no problems encountered.
02/01/2021 , UT
S posted previously they sent one of the wrong parts 3 of them are the same size 1 of them is 2" taller in not bent at the same angle now the racks its lopsided and I cannot secure it to the rig until I get a new part I've been waiting for them to contact me for over 2 weeks. Facebook shows they received the message that just have not replied as told to wait for a tracking number and they will get me a new part far as I know nothing has been mailed it could be the gist did not give me a tracking number but I don't believe that is the case.
02/01/2021
Put it on and realized that one of the arms was not the correct size. Contacted the company showed video and numerous photos every one agreed it was not correct. The bend is incorrect and it sits 2 inches higher than the other three. I was told they would send a replacement piece but have not heard anything back as to the shipping info. That was 2 weeks ago on Jan 15 today is Feb 1. See attached pictures. Poor customer service poor quality control. Still waiting to hear back but after 2 weeks I'm losing hope. Will probably up having to buy another rack Otherwise I risk damage to my rig and cargo. Unequal weight distribution can wreak havoc while back country.
01/25/2021
Good So far
01/16/2021
good
01/11/2021 , ID
So far so good.
01/11/2021
I haven’t had it long enough to give an accurately informed opinion on the product.
01/08/2021
your rack is the only one i liked the looks of on the internet
01/07/2021
Easy ordering process
01/05/2021
Chat support was very helpful.
01/03/2021
The ordering system worked well
12/30/2020
internet surfing
12/28/2020
I have called twice with questions. Questions have been timely answered.
12/25/2020 , VA
Item suit my needs. Works fine. Initially upon delivery, let's just say the box looked 'well traveled' I think is the polite way to put it. But the internal packaging saved the rack from looking like metal from a train wreck. Had a few bent tabs but nothing a vice and a hammer didn't sort out.
12/25/2020
As advertised. Fills the need it was purchased for
12/23/2020
It went well.
12/22/2020
Easy so far.
12/21/2020
Quick buy
12/18/2020
Web site did not work properly to select my truck. More detail should be provided about length of bet that racks are designed to work with.
12/18/2020
Rack was delivered in good condition as promised. Side rails on this rack were too short form my F250 crew cab 6ft-9in bed. This issue was addressed professionally and quickly. Usrack sent me a new set of side rails 85 inches long instead of the standard 80 inch rails. Rack is solid and was easy to assemble.
12/16/2020
Application / Vehicle Specific Customer Service !
12/08/2020
Great customer service!
12/03/2020 , ME
Helpful customer service. Took a couple tries but eventually got me the parts needed to make the rack fit my truck.
12/03/2020
Didn’t fit my truck (2006 f-150 style side) but after a few back and forth calls, US Rack was able to locate parts that would make the rack work with my truck. Now that it’s installed, it seems relatively strong, but in its altered configuration on my truck I don’t think I’ll be taking it off/on as easily as I’d hoped(if at all), but that’s ok.
11/30/2020
Good so far, we will see how well it works out. Let you know later.
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