Usrack.com Reviews

4.7 Overall Satisfaction Rating

Based on 131 Ratings

5
103 (78.6%)
4
24 (18.3%)
3
1 (0.8%)
2
2 (1.5%)
1
1 (0.8%)
100+ 5 stars in a row

Product Satisfaction

4.5 Average

5
(26)
4
(9)
3
(1)
2
(1)
1
(1)

Customer Service

4.4 Average

5
(11)
4
(2)
3
(0)
2
(1)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Usrack.com

About Us

We Build the Finest Truck Racks! 

U.S. Rack manufactures the largest variety of distinct pickup truck rack designs anywhere and leads the market with quality, innovative, multi-functional pickup racks that install quickly with NO DRILLING.

We began, as so many businesses have, in a garage in the Silicon Valley. After taking a large welded rack off his pickup, Chris Green had two problems: (1) a sore back and (2) no place to store the bulky rack. He exclaimed to his wife, Stephanie, “There ought to be a rack that clamps onto a truck and stores easily when you don’t need it.” Out of that insight grew the U.S. Rack business.

Determined to make sure that his designs were sturdy and safe, Chris initially worked with a university engineering department and later with an independent engineering lab to load-test components and products. In 2000, he set up a small shop to manufacture the first production racks and in 2003 built the larger Madera, CA manufacturing plant.

U.S. Rack is now located in Southern California and part of the T-REX Truck Products growing group of brands, manufacturing the largest variety of distinct pickup truck rack designs anywhere and leads the market with AMERICAN MADE quality, innovative, multi-functional pickup racks that install quickly with NO DRILLING.

 You should strongly consider becoming a U.S. Rack customer if you:

  • Prefer to talk to a human being when you call for information or help instead of “Press one for English”, and “Our menu has changed”.
  • Are tired of big retailers whose telemarketers don’t understand the hundreds of products they sell.
  • Prefer a specialized company who’s “experts” actually understands its products and applications.
  • Prefer an honest company that stands behind its products and values customer service as much as its customers do.
  • Prefer to support a true American business success story rather than a mega-corporation.

Crafting the World's most complete line of specialty Truck Racks for Work and Sport, and selling DIRECT to YOU. We make and sell work, kayak, specialty, and custom pickup truck racks sold nowhere else. WE SHIP DIRECT THROUGHOUT THE U.S. AND CANADA.

 

B

Brian M.
1 day ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Online ordering is easy
Missing product dimensions
Product Satisfaction
5/5
D

Donn K.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

This is a well designed site, easy to use.
Donn K. has reviewed 1 product. Click to view Click to hide

Stake Pocket Truck Rack for Cabs Under 24 Inches, Wide Legs - PN #84210511

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The rack was easy to assemble. it is a solid product that I should get many years of use.

A

Anonymous Customer
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I bought the first Ridgeline rack from you folks, I went to the factory and you used my truck for photos for your website! It’s the blue 2017 truck on your website. The owner at that time was awesome; I heard he sold the company. Good luck with your business.
A

Arthur F.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Pretty good so far
B

Bruce
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is my second rack purchased from US Rack
J

Jeff
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Very easy to navigate the purchase
Jeff has reviewed 1 product. Click to view Click to hide

1999-2021 Ford Super Duty Fifth Wheel 6 Rack, With Crossbar, With Deck, Black, 6 Ft Over Cab - PN #8

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Provides extra space needed to carry the recreational toys while towing a 5th wheel, just not easy to install without some help.

T

tara L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

i like more info on installation , and there was no measurements how long bars were . thank you
C

Curt
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to find what I want. Questions answered.
E

Ericka T.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy
D

Dennis A.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Staff was very helpful.
Dennis A. has reviewed 2 products. Click to view Click to hide

Malone J-Pro 2 Seawing 2 Pc

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Have not installed them yet.

2007-2021 Silverado/Sierra Fifth Wheel 6 Rack, With Crossbar, Without Deck, Black, 6 Ft Over Cab - P

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should come with more rails to secure the kayak on so it can be placed as far forward as possible.

Was pretty easy to install. Had one issue getting the back bolt in. Had to use another bolt. Also did not get all bolt packages

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