"As I said, I appreciate having a back up at hand 24/7. I am elderly and at my wit's end when I called and didn't know what to expect. I had no problems. The tech understood what I was explaining and was very empathetic. I felt at ease with him and confident that he could fix the problem. I'm not very proficient in technical matters and have had to learn not to trust people on the internet. I want to thank the techs that fixed my computer while I made dinner. Both done at the same time! I am tickled pink with the result . I am glad to have the protection that McAfee provides. I've kept it for all of my computers for the past 20 years. This is the first time I've used the tech support and I couldn't be happier. Thanks again.
Linda F. Potter"