07/14/2022 , TX
I am impressed! The first service representative I spoke with was Emily. She asked me a few questions about the nature of my Mac issues with Norton 365, and after a few moments she was able to determine that my laptop was experiencing a number of issues that were interfering with the program. Emily handed me off to a service technician who took my machine through its paces remotely. He cleared the ad viruses and duplicate programs that had crept into my hard drive over the past year.
The result: A mac that is now lightening fast like the days when it was new out of the box.
The cherry on top is that today Emily called to check on me to ensure that all my issues with the machine are corrected and that Norton 365 is up and running. All is well. The technical work was excellent and Emily's service has been superb! Many thanks. I'm a committed customer.
03/24/2022 , MD
I am happy to say Chen is highly capable to help out. I've been help from beginning to end, Thank you.
led 119 was outstanding the speed and knowledge to open programs and understand the steps is vital she is a must for any and all company's
02/22/2022 , AZ
Chen was so patient and helpful She save my life!
02/21/2022 , PA
Chen was a wonderful !!! what a great help !!!! Very patient with my difficult problem. She should go very far far in your organization. God Bless Chen !!!
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