Ann the person who took my call was vibrant ,friendly ,courteous & very reassuring that your company will be
able to help with my problem " pronto ". She told me & explained the fees & the best plan & gave me a
good price since I cannot afford much . She assured me that a senior tech will be working with my computer
& printer & will be done in 4 hours . The senior technician is Jason, another pleasant & very helpful young man & together we worked thru the problems & got my problems solved .
Thank you very much for your help Ann & Jason . Stay safe & healthy .