"Everything associated with my purchase of a complete stainless steel kitchen was AWESOME, except for two things. First, it never mentioned that it was a "standard curbside" delivery at any point until I had already confirmed the purchase on my credit card. To be fair, it was prominent on the immediate receipt I received from US Appliance, but that was the first I saw that. It was a little disappointing -- I wish that would have been mentioned more up front. The second thing was that the refrigerator back was badly dinged up, and the side and back of the oven were significantly damaged. The most disappointing part of THAT was the outside boxes were not damaged at all, which means they were put in the cartons that way. I suspect the reason that these were so cheap is because they are reselling stuff others returned. It did not affect the functionality, so I accepted the shipment, but these two things seemed rather underhanded to me. If you're up front about these things, it would not have changed my purchase decision, but I would have felt better about the company. "

"This is the second order I have made with US Appliance. I was very impressed with the quality of the previous order as well as the customer service. This is why I am back ordering again."

"This is my third time purchasing with you. Love this site and hoping to get some loyalty customer coupon for this purchase of mine. Would definitely appreciate it very much."

"Great product selection, and very competitive pricing. Can't go wrong."

"The order was received in great shape. The appliances are not installed yet. I can tell you more when the kitchen renovation is complete, ca. middle of December. But so far the overall shopping experience was great!"

"It was very easy to find what we were looking for and to make the order happen."

"I have used you before and was pleased with the whole process"

"I have ordered from you prior with great experience, hope this one is as well! Great pricing!!!"

"I called and spoke to a representative before ordering and she was very helpful. Thank you!"

"Very easy site to navigate. Found just what I needed in no time at all."

"have used US Appliance in the past. No problems and very helpful. Hope this order is the same"

"Ordered 48" range and vent hood ~1 month ago and these are the remaining appliances needed to finish my remodel. I have compared prices with numerous sites and you continue to be among the lowest."

"great site, great prices, great service."

"I've seared for this for three weeks, with these specifications. No one could meet your price! Yay, me!"

"So much better than Build.com, remarkable - I called, someone answered. Live! Thanks."

"We called and spoke with Stanley who was very knowledgable and helpful in making our final purchase. He was not only honest he was also fun to talk to and put our mind at ease that we had made the right decision. Thanks again."

"They say the measure of a company's service is made not when things go well, but when they go wrong. After shopping for the best price, I ordered an undercounter refrigerator from US Appliance.com. When it was delivered by ground freight to my rural home, it was found to be damaged during shipping. I immediately notified Tammi in customer service. She apologized profusely, even though the fault was with the shipper, not with US Appliance. She arranged for a replacement which was delivered to my door without incident. I was grateful that throughout the process Tammi kept me informed of the process by email. By the way, the shipping cost was free. Phenomenal service and price!"

"Very pleased with ease of ordering... Also very pleased with personal contact with customer representative. Very efficient and kind. The appliance was delivered in perfect condition. I would order through US appliance again, without hesitation. Price was excellent also. Very impressed."

"I have purchased items from this website before. I am very happy with the quick shipping and quality products. The guys that delivered the previous items were top notch and we very quick, timely and courteous."

"This is the second time using US Appliance with great pricing."