US-Appliance.com Reviews

4.8 Overall Satisfaction Rating

Based on 13,662 Ratings

5
11K+ (82.4%)
4
1977 (14.5%)
3
347 (2.5%)
2
47 (0.3%)
1
37 (0.3%)
11K+ 5 stars in a row
5 star excellence award medal

Recommend This Company

4.8 Average

5
(11,400)
4
(1,794)
3
(367)
2
(45)
1
(56)

Would Buy Again

4.8 Average

5
(11,389)
4
(1,787)
3
(380)
2
(37)
1
(69)

Price Satisfaction

4.7 Average

5
(1,644)
4
(431)
3
(86)
2
(8)
1
(14)

Product Satisfaction

4.6 Average

5
(1,615)
4
(426)
3
(92)
2
(23)
1
(27)

Customer Service

4.6 Average

5
(142)
4
(40)
3
(5)
2
(5)
1
(6)

Delivery Time

4.5 Average

5
(1,495)
4
(371)
3
(202)
2
(61)
1
(54)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

US-Appliance.com

About Us

Wecome to US Appliance the best way to shop for and purchase major home appliances and electronics.  Founded in 1963 and online since 1999 we've helped hundreds of thousands of customer all across the country with their home appliance and electronic needs.

Our experienced factory-trained appliance experts are on hand to assist you in selecting the best appliance for your needs. 

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C

Chris C.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far I'm happy. Customer service on phone was very good.
Recommend this Company
5/5
Would Buy Again
5/5
B

Brenda T.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have used you in the past and its been great-no problems over the years
Didnt think twice about it!
Recommend this Company
5/5
Would Buy Again
5/5
L

Lori E.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to order and it's awesome to be able to get a discount.
Recommend this Company
5/5
Would Buy Again
5/5
J

James G.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Website is easy to use
Recommend this Company
5/5
Would Buy Again
5/5
S

Stacy
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy site to navigate, I only wished there were more clearly defined & thinned out counter depth versus standard depth. When you do a search for one, the others are put in, too.
Recommend this Company
5/5
Would Buy Again
5/5
T

Trevor
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I just made the start of the transaction, which is fine thus far, but US Appliance still needs to deliver.
Recommend this Company
3/5
Would Buy Again
3/5
P

pascal J.
Today

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

I placed a previous order 5 weeks ago and I called later and I was told that it was a special order and it will need 4-6 weeks. I called 5 weeks later and i was told that the payment did not go through and that they sent me an email on the same day which I never got. The representative told me I have to place a new order and hanged up on me. I never received any email from them.
Recommend this Company
2/5
Would Buy Again
3/5
J

Jennifer S.
Today

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

No return calls or follow up from sales team
Recommend this Company
5/5
Would Buy Again
5/5
L

Lawrence D.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Intro said no tax but was charged 119.00 tax
Recommend this Company
5/5
Would Buy Again
4/5
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