1 day ago
The ability to select the various sizes and options is the benchmark for all other boot companies to follow.
2 days ago , Texas
I ordered my first pair of ostrich boots from Tim's, planning to wear them on an upcoming trip. After I placed the order, I called to clarify a detail, and in doing so found out the color of boots I'd ordered had to be specially made for my size and wouldn't be available for 6-8 weeks... not arriving until way after the trip I'd wanted them for! Stephen at Tim's boots said he'd see look in the warehouse to see what that had in stock and call me back. A few minutes later he called to let me know what other colors were available in my size. One of the colors sounded promising, but I wasn't sure what it looked like since it wasn't available to view on the website. Stephen very gladly offered to go to the warehouse and take a picture for me. Just a bit later, sure enough he texted a picture of the boots, and they were even better than the ones I had originally ordered. Tim took care of the order change, and the boots arrived within a few days, in plenty of time for my trip, and they were perfect! I appreciate Tim's Boots, and for people like Stephen, who went above and beyond to make sure I got what I needed. Great products, and excellent customer service! (and I've since already ordered another pair of boots from Tim's!)
1 week ago , tenneesse
Is it possible to get a higher heel with slant like drew boots. the sizes where the same but the ostrige was loose the bull hide I had to have made bigge in width and in the arch same size 101/2. Want to order another pair but not sure if the same last will be different in fit.
3 weeks ago
Thorough choices on boot design. Quick, easy checkout process. Could have used better descriptions of design choices.
3 weeks ago , Virginia
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