Testo-Direct.ca Reviews
423 Verified Customer Reviews
423 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
Trevor H.1 day ago , QC
Website was easy to navigate and find the product I was looking for.
Ben B.1 week ago , ON
awesome !!!!
Martin R.10/18/2023 , BC
Very easy to follow thru to check out
Michael D.10/01/2023 , NS
Excellent products with fast service. Many testo tool amazing thoughtful designs
Mike C.09/22/2023 , AB
good
Justin M.06/20/2023 , ON
very easy to shop
Company Response
That's great Justin!
Vasilije K.05/30/2023 , ON
Great efficient
Marcin M.05/26/2023 , ON
Temperature probe was poorly assembled with seal sticking out of the clamp assembly.
My 605i light indicator is very dimmed I would like to get exchanged for new one and give a try,
Company Response
We are sorry to hear the product did not meet your expectations, Marcin. We have provided you the link to our service request form via email. Please be sure to check your spam folder if you have not received this email and mark us as a safe-sender so you do not miss any other emails from us. If there is anything else we might help you with, please feel free to contact us.
www.itm.com/content/overview-lab-service/?lab-service-request-form
1 Product Review
05/26/2023
The light indicator is very dimmed I can hardly see working. I would like to exchange for proper working probe.
Company Response
We are sorry to hear the product did not meet your expectations, Marcin. We have provided you the link to our service request form via email. If you have any additional questions, please reply to that email and we'll be happy to assist you.
Thane N.03/29/2023 , BC
Nothing to say.
03/29/2023
Ordered and delivered. Nothing else to say
Al B.02/11/2023 , AB
Prompt delivery
02/11/2023
Haven't had a chance to use it yet but it looks exactly as I expected (co-worker referred me to this product and allowed me to use his). Too bad it doesn't come with a storage case. The delivery arrived sooner than expected.
Adrianus M.08/22/2022 , SK
Easy shopping. Fast delivery!
Company Response
Thank you for the compliments, Adrianus. We look forward to working with you again.
08/22/2022
Had to replace again after a year, original valve kit lasted 5 years, replacement only one year, see what happens
07/28/2022 , ON
Thank you for the great service
Company Response
Thank You Carmine! We appreciate you shopping with us.
07/28/2022
All hvac Mechanics must have
Adam C.07/14/2022 , NL
Great company!
Company Response
Thank you for the kind words, Adam.
07/14/2022
Great Product
Richard B.06/25/2022 , ON
Great layout on the site, great products. Hopefully shipping is as fast as advertised
Company Response
We appreciate the 5-star review, Richard. Your order will be shipped out as soon as possible.
Tony B.06/17/2022 , ON
They always have what I need. Thanks
Company Response
We're happy to hear that Tony. Thank you for shopping with us.
Eric P.04/25/2022 , ON
I found all the options I was looking for at a reasonable price now we see how it arrives lol
Company Response
Thank you for taking the time to leave your feedback Eric. We're positive your order will arrive in excellent condition as well. Have a great day!
Dave M.03/24/2022 , ON
Quick and easy. Was a very pleasant experience. Thank you!
Company Response
We're so happy to hear this Dave, thank you. We look forward to working with you again.
STUART C.02/09/2022 , NS
It wouldn't let me type in the 'Welcome5' discount in exchange for my email address. Small problem with the website. Customer service refunded me the 5% discount. Didn't require any extra effort on my part, very professional.
Company Response
Hi Stuart, The discount code did end up working and it was applied to your order. We’re sorry for any confusion but we’re happy to report that everything ended up working as it should. Don’t hesitate to reach out if you need anything at all.
02/09/2022
Required to operate the Testo 317-1. Got 5 years out of the original, while I should have changed it after two, hopefully this one lasts as long.
K R.12/08/2021 , BC
So far so good
Don M.11/18/2021 , ON
Quick and efficient! I cannot wait to see my new tester!
11/18/2021
This meter is the best I have ever used and I am so glad to have it in my tool kit!
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