Thank you for speaking to our Warehouse Manager Naguleswaran. As mentioned, the $5.99 fee covers ITM (Testo-Direct.ca) making the arrangements with the courier and taking responsibility that the courier will require a signature at delivery, and if not then we take full responsibility. This is an optional service that we offer at the checkout to all of our customers. If you have further questions, please contact us and we’d be happy to go over it with you. Thank you for shopping with us.