Store Space Self Storage Reviews

About this Company

At Store Space Self Storage our philosophy is that the relationship with our customers and the service we provide is the cornerstone of our success. Our mantra is ‘Storage that Cares’ and we believe renting with us should feel like an extension of your home, where you know your property is cared for and protected.

Store Space recognizes that you have many choices when it comes to storing your belongings. Whether you are looking to store your items for weeks, months or indefinitely - we are here to deliver to you best in class service like no other. We are clean, safe, secure and convenient.

When you store with Store Space Self Storage, you become family. You will experience our warmth and care the moment you step into one of our rental offices.  We know life is hectic and that is why we have made renting with us hassle free and easy. We offer online rental, easy payment options and pay as you need rental services. Our rental offices also offer a full array of storing, moving and packing supplies to help you organize your space while staying with us.   

Our trained storage professionals and on-site managers are here to help identify the right storage solution for you; climate controlled units, multiple sized rentals, and location placement that is tailored to your needs.  We go above and beyond the traditional storage operators by also offering our customers personal organizational assistance to help ensure that you make the most of your space. Welcome home!

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1,258 Verified Customer Reviews

1,258 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.4

Overall Star
Rating

5 Shopper Approved - Review Star
841
(66.9%)
4 Shopper Approved - Review Star
213
(16.9%)
3 Shopper Approved - Review Star
105
(8.3%)
2 Shopper Approved - Review Star
31
(2.5%)
1 Shopper Approved - Review Star
68
(5.4%)

Product Satisfaction
4.4
5 Shopper Approved - Review Star
860
4 Shopper Approved - Review Star
188
3 Shopper Approved - Review Star
91
2 Shopper Approved - Review Star
43
1 Shopper Approved - Review Star
76
Would Buy Again
4.4
5 Shopper Approved - Review Star
860
4 Shopper Approved - Review Star
189
3 Shopper Approved - Review Star
87
2 Shopper Approved - Review Star
36
1 Shopper Approved - Review Star
86
Would Recommend
4.3
5 Shopper Approved - Review Star
846
4 Shopper Approved - Review Star
192
3 Shopper Approved - Review Star
98
2 Shopper Approved - Review Star
46
1 Shopper Approved - Review Star
76
Price Satisfaction
4.2
5 Shopper Approved - Review Star
765
4 Shopper Approved - Review Star
210
3 Shopper Approved - Review Star
170
2 Shopper Approved - Review Star
50
1 Shopper Approved - Review Star
63
Customer Service
3.9
5 Shopper Approved - Review Star
257
4 Shopper Approved - Review Star
57
3 Shopper Approved - Review Star
57
2 Shopper Approved - Review Star
25
1 Shopper Approved - Review Star
64
SHOW DETAILS

About this Company

At Store Space Self Storage our philosophy is that the relationship with our customers and the service we provide is the cornerstone of our success. Our mantra is ‘Storage that Cares’ and we believe renting with us should feel like an extension of your home, where you know your property is cared for and protected.

Store Space recognizes that you have many choices when it comes to storing your belongings. Whether you are looking to store your items for weeks, months or indefinitely - we are here to deliver to you best in class service like no other. We are clean, safe, secure and convenient.

When you store with Store Space Self Storage, you become family. You will experience our warmth and care the moment you step into one of our rental offices.  We know life is hectic and that is why we have made renting with us hassle free and easy. We offer online rental, easy payment options and pay as you need rental services. Our rental offices also offer a full array of storing, moving and packing supplies to help you organize your space while staying with us.   

Our trained storage professionals and on-site managers are here to help identify the right storage solution for you; climate controlled units, multiple sized rentals, and location placement that is tailored to your needs.  We go above and beyond the traditional storage operators by also offering our customers personal organizational assistance to help ensure that you make the most of your space. Welcome home!

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R
Shopper Approved - Verified Customer Reginald
4 weeks ago , FL

DO NOT USE. My truck was stolen & the company will not accept any liability after the employees assured me they had working cameras/video only to turn around and announce that they did not when I had to call the police regarding the stolen property. The main access gate apparently was accessible to anyone who pushed a button and the site employees are unprofessional and are barely there during the week. After storing property there for less than 24 hours I could not access this property per a sign on the gate and access keypad. The employee claim to not know anything about a sign and admitted to being away for days while I repeatedly called the number provided to find out what was going on. This place should be shut down. Jax., FL 103rd Street location.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Customer Service
1/5

Merchant Company Response

Hi Reginald, we sincerely apologize for your experience. We strive to provide a first-class experience at all our facilities, so we’d like to find out more about your negative experience. Please call us at 833-786-7366 for immediate assistance.


R
Shopper Approved - Verified Customer Richard
05/21/2022 , NY

All of employees were helpful and dealt with my questions especially Ralph @ the customer care center phone number.

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5
Customer Service
5/5

Merchant Company Response

Hi Richard,  thank you for your kind review, we are happy to pass along your comments to the team here at Store Space Self Storage! We appreciate your business and if you ever need anything feel free to stop by the office or give us a call. We are here to help with all your self-storage needs.


P
Shopper Approved - Verified Customer pp
05/19/2022

Staff were friendly, storage space is clean and facility looks to be secure.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Merchant Company Response

Hi pp, thank you for your kind review, we are happy to pass along your comments to the team here at Store Space Self Storage! We appreciate your business and if you ever need anything feel free to stop by the office or give us a call. We are here to help with all your self-storage needs.


J
Shopper Approved - Verified Customer Jan E.
05/05/2022 , FL

With family moving in from out-of-state, we weren't certain how large a unit we needed. The manager was very helpful and assisted us by keeping an extra unit open in case the one we'd rented wasn't big enough.

The facility is exceptionally well-maintained and is always clean when we are there.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

Merchant Company Response

Hi Jan, thank you for your kind review, we are happy to pass along your comments to the team here at Store Space Self Storage! We appreciate your business and if you ever need anything feel free to stop by the office or give us a call. We are here to help with all your self-storage needs.


L
Shopper Approved - Verified Customer Lori W.
05/03/2022 , FL

Everything was great.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Merchant Company Response

Hi Lori, we are so happy to read such a great review about Store Space. Feel free to stop by or give us a call if we can help you in any other way. Thank you for choosing Store Space!


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