Squirrel has been in the business of helping Kiwi borrow money for homes since 2008, arranging over $10 billion of mortgages.

Our mortgage advice is always impartial and honest, because the only goal is to leave you better off. And since 2015, Kiwi investors have trusted us with over $300 million of their savings too.

Our business is all about helping Kiwi make better financial decisions. We believe in total transparency and you’ll find we’re honest and open about how we work, where our funding comes from and what’s happening with your money.

We’ve won just about every award for mortgage brokering there is. But what makes us feel happiest is the feedback we get from happy clients.

Visit Squirrel.co.nz

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1,841 Verified Customer Reviews

1,841 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1419
(77.1%)
4 Shopper Approved - Review Star
373
(20.3%)
3 Shopper Approved - Review Star
33
(1.8%)
2 Shopper Approved - Review Star
8
(0.4%)
1 Shopper Approved - Review Star
8
(0.4%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
1291
4 Shopper Approved - Review Star
187
3 Shopper Approved - Review Star
21
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
19
Would Recommend
4.8
5 Shopper Approved - Review Star
1540
4 Shopper Approved - Review Star
248
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
16
Customer Service
4.1
5 Shopper Approved - Review Star
46
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

7 years collecting reviews

About this Company

Squirrel has been in the business of helping Kiwi borrow money for homes since 2008, arranging over $10 billion of mortgages.

Our mortgage advice is always impartial and honest, because the only goal is to leave you better off. And since 2015, Kiwi investors have trusted us with over $300 million of their savings too.

Our business is all about helping Kiwi make better financial decisions. We believe in total transparency and you’ll find we’re honest and open about how we work, where our funding comes from and what’s happening with your money.

We’ve won just about every award for mortgage brokering there is. But what makes us feel happiest is the feedback we get from happy clients.

Visit Squirrel.co.nz

Filter
K
Karlena
01/31/2023

Great help! very efficient and onto it!

Would Recommend
5/5
Would Buy Again
4/5

V
Victoria
01/26/2023 , Auckland

Matt was absolutely terrific. We were complete novices and he was patient and supportive. Totally put us at ease and provided great advice. Highly recommend, we were very grateful to have had him as our broker, 10/10.

Would Recommend
5/5
Would Buy Again
5/5

J
Jianjun
01/09/2023 , Auckland

Make complex problems simple

Would Recommend
5/5
Would Buy Again
5/5

M
Monica
01/08/2023

The team went out of the way to get the best deal for my circumstances. They talk to me about the pros and cons of each possibility. After signing the transaction, they followed up to see if the bank had completed all the steps. It was a painless transaction, as I didn't have to wait in a 2-hour phone cue to get information, let alone results. I highly recommend this team. This is my 2nd time working with them.

Would Recommend
5/5
Would Buy Again
5/5

P
Paul
01/04/2023 , Wellington

Very emotional time with separation and property settlement. Bad timing with economic disaster. however Squirrel advisor Jamie Fairmaid meet in person and then navigated me through the process of re-financing the mortgage. Took all the pressure away.

Would Recommend
5/5
Would Buy Again
5/5

P
Paul
01/03/2023 , Auckland

Absolutely first class! Lindsay Hill was fantastic, nothing a problem, and he even came back with further research as the market changed with better options to suit my position. Highly recommended and to be honest one of the best customer experiences I've had.

Would Recommend
5/5
Would Buy Again
5/5

A
Angela
01/03/2023 , Feilding

Peimin was fantastic, she was kind, considerate and guided us through the whole process.

Would Recommend
5/5
Would Buy Again
5/5

G
Greer
12/20/2022 , Hamilton

Basil was amazing, helping us through the initial process and then getting a great result in record time. Can't rate him enough!

Would Recommend
5/5
Would Buy Again
5/5

N
Nicola
12/14/2022 , Lower Hutt

Jamie was absolutely phenomenal to deal with - especially considering we ended up being such a long drawn-out out, stressful process! He kept us informed, always had everything under control and really made a normally stressful part of the process feel under control and that he always had our back. We couldn't have been happier with the service we received.

Would Recommend
5/5
Would Buy Again
5/5

L
Lara
12/11/2022 , Whangarei

Jesse was fantastic to deal with. He made the process very easy and we are overjoyed with the ability to buy our first home. I have already started recommending Squirrel to others.

Would Recommend
5/5
Would Buy Again
5/5

W
Will
12/08/2022 , Katikati

Jess was extremely professional in all aspects and was with us every step of the way, making the process easy to understand and follow. Can't recommend her highly enough, she deserves a pay rise.

Would Recommend
5/5
Would Buy Again
5/5

T
Tony
12/07/2022 , New Plymouth

Nice and easy process with great advice. Thank you very much.

Would Recommend
5/5
Would Buy Again
5/5

C
Cinn
12/07/2022 , Whangarei

Jessica was professional, informative, friendly & supportive. Everything I needed when buying a house for the first time. I would reccomend her as a broker and squirrel to anyone, especially my friends and whanau.
If I need to go through this process again I will go back to Jessica & squirrel.

Would Recommend
5/5
Would Buy Again
5/5

N
Neil
12/02/2022 , Tauranga

We reaaly appreciated the link up between Jesse and our enable.me financial planner. Felt like a team all pulling in the right direction.

Would Recommend
5/5
Would Buy Again
5/5

R
Rod
11/24/2022 , Wellington

Good communication. Fast service. Efficient and got a good outcome. Did what they said they would.

Would Recommend
5/5
Would Buy Again
5/5

S
Shawn
11/17/2022 , Porirua

The service we received from Squirrel was great and the team there is amazing. A very professional and informative approach. The paperwork was sorted quickly and everything ran smoothly.

Would Recommend
5/5
Would Buy Again
5/5

D
David
11/17/2022 , Auckland

Cade Wharepouri was excellent to deal with right from the start. Communication couldn't be faulted and explained everything in easily understood language. He handed off to the solicitor in a very seamless transition making the entire experience so much less stressful than it could have been. The end result satisfied us completely.

Would Recommend
5/5
Would Buy Again
5/5

J
Joanne
11/02/2022 , Napier

Squirrel is a fantastic service that with the launchpad program enabled us to finally get in to our first home, something that we didn't think was going to be possible at the time. Tim our broker was absolutely fantastic throughout the whole process keeping us updated...and keeping me calm whenever I would hit stress or panic mode. Tim was alwasys very supportive and helpful with any of the processes which we made very clear to us all the way though this all and all made it a very smooth process for us with the best outcome possible. We are very thankful for the service and opportunity Squirrel provided and have and will recommend the service to others

Would Recommend
5/5
Would Buy Again
5/5

A
Alicia
11/01/2022 , Drury

Always love working with Eleanor. We like to put challenges out there & every time Eleanor has always helped us. We appreciate the partnership & the journey! Haha & the many phone calls & emails :-)

Would Recommend
5/5
Would Buy Again
5/5

Z
Zuleika
10/28/2022 , Matamata

Tim is the best at what he does. This has been the best experience we have had this far and Tim went above and beyond to help us end up with our dream home at the best rate.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

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