Squirrel has been in the business of helping Kiwi borrow money for homes since 2008, arranging over $10 billion of mortgages.

Our mortgage advice is always impartial and honest, because the only goal is to leave you better off. And since 2015, Kiwi investors have trusted us with over $300 million of their savings too.

Our business is all about helping Kiwi make better financial decisions. We believe in total transparency and you’ll find we’re honest and open about how we work, where our funding comes from and what’s happening with your money.

We’ve won just about every award for mortgage brokering there is. But what makes us feel happiest is the feedback we get from happy clients.

Visit Squirrel.co.nz

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1,855 Verified Customer Reviews

1,855 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1431
(77.1%)
4 Shopper Approved - Review Star
374
(20.2%)
3 Shopper Approved - Review Star
34
(1.8%)
2 Shopper Approved - Review Star
8
(0.4%)
1 Shopper Approved - Review Star
8
(0.4%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
1305
4 Shopper Approved - Review Star
187
3 Shopper Approved - Review Star
21
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
19
Would Recommend
4.8
5 Shopper Approved - Review Star
1553
4 Shopper Approved - Review Star
249
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
16
Customer Service
4.1
5 Shopper Approved - Review Star
47
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

9 years collecting reviews

About this Company

Squirrel has been in the business of helping Kiwi borrow money for homes since 2008, arranging over $10 billion of mortgages.

Our mortgage advice is always impartial and honest, because the only goal is to leave you better off. And since 2015, Kiwi investors have trusted us with over $300 million of their savings too.

Our business is all about helping Kiwi make better financial decisions. We believe in total transparency and you’ll find we’re honest and open about how we work, where our funding comes from and what’s happening with your money.

We’ve won just about every award for mortgage brokering there is. But what makes us feel happiest is the feedback we get from happy clients.

Visit Squirrel.co.nz

Filter
F
Fiona
05/25/2023 , Auckland

Shiva was great. Positive and made the process so easy. Highly recommend.

Would Recommend
5/5
Would Buy Again
5/5

L
Layne
05/24/2023 , Dargaville

Great clear communication, advice and support, their expertise helped me to understand the processes and to get the result I was looking for.

Would Recommend
5/5
Would Buy Again
5/5

L
Leely
05/17/2023 , Auckland

Awesome service and customer experience from Aatish. He was professional and proactive throughout the process and communicated promptly which made it a breeze for us. His hard work is evident and much appreciated. Highly recommend!

Would Recommend
5/5
Would Buy Again
5/5

S
Susan
05/14/2023 , Auckland

Very professional, competent but also with a warm personal aspect that was appreciated. Pretty good results, thank you from both of us.

Would Recommend
5/5
Would Buy Again
5/5

P
Patrick
05/13/2023 , Dunedin

Great service as usual. Had one issue with final offer that I was not happy with, but it was sorted and the condition removed by the bank before I accepted the offer. Good result for my needs.

Would Recommend
5/5
Would Buy Again
5/5

N
Nicole
05/09/2023 , Auckland

We had a very enjoyable experience with Squirrel. We truly feel as though our needs were acknowledged and met, and it didn't feel like they were going through the motions. Jessica was warm, friendly and understanding and made the whole process far less stressful than it could've been. We couldn't recommend them enough as our mortgage broker.

Would Recommend
5/5
Would Buy Again
5/5

P
Paul
05/09/2023 , Christchurch

We had a favourable experience with Squirrel and enjoyed dealing with Cade and would not hesitate to recommend this company.

Would Recommend
5/5
Would Buy Again
5/5

D
Dee
05/09/2023 , Auckland

Marilize really supported me in getting a strong refinance in place, despite a lot of questions from the bank, we got it done.

She is very responsive and is great at explaining the complexities of the borrowing process.

Would Recommend
5/5
Would Buy Again
5/5

M
Megan
05/08/2023 , Auckland

Aatish was empathetic, professional and was fantastic at communicating with us. He was just amazing! He worked really hard for us and we are so appreciative. Really happy with our end result. Thanks Aatish :)

Would Recommend
5/5
Would Buy Again
5/5

M
Matthew
05/01/2023 , Auckland

Dan Bell was easy to deal with because he speaks the same language, patient and quick. I'd happily deal with Dan again.

Would Recommend
5/5
Would Buy Again
5/5

K
Kenny H.
04/26/2023 , Whangaparaoa

Aatish Balsara was FANTASTIC throughout our recent engagement. It was great to see that the wider Squirrel team jumped in when Aatish went on annual leave - seamless effort team. It was also a real benefit to have some input from Brad Luiten who looked after us at the beginning of our relationship with Squirrel - thanks for being a sounding board Brad!

Great work! Thank you.

Would Recommend
5/5
Would Buy Again
5/5

N
Narlene
04/25/2023 , Warkworth

Service is always great with the Squirrel team. Top notch results too - I was feeling a bit sick in the stomach about what the high interest rates at the moment were going to mean for us, but Brad did his magic and the overall increases to our costs ended up being relatively minor. This is exactly why I use a broker, to achieve things I would never have though of myself. Thanks team!

Would Recommend
5/5
Would Buy Again
5/5

A
Ailine
04/25/2023 , Hamilton

Peimin, Thank you so much for your outstanding service. Greatly appreciated.

Would Recommend
5/5
Would Buy Again
5/5

M
Miranda
04/25/2023 , Wellington

Anna was great and explained everything thoroughly. I felt like she had everything under control, and my best interests at heart. I know I only saw a little of all the work she was doing behind the scenes on my behalf.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

K
Katrina
04/24/2023 , Auckland

Jessica Carr was great to deal with, and helped guide me through the final steps of my first investment property providing confidence along the way. I wouldn't hesitate to recommend Jessica to people requiring a mortgage advisor/broker.

Would Recommend
5/5
Would Buy Again
5/5

H
Hayley
04/19/2023 , Auckland

Emma has been an absolute angel throughout the process of getting my mortgage refixed while I am undergoing a stressful divorce. I couldn't recommend her more highly.

Would Recommend
5/5
Would Buy Again
5/5

O
Oliver
04/19/2023 , Auckland

Brilliant service, Kat was great to deal with, very efficient.

Would Recommend
5/5
Would Buy Again
5/5

T
Tim
04/17/2023 , Auckland

Fantastic service and customer experience. Ash made the whole process super clear and easy to understand and always got back to us promptly if we had any questions or concerns. Went above and beyond by helping us to review LIM and title documents and highlighted anything of note on multiple properties we were considering. Will be recommending Squirrel to any other borrowers we know.

Would Recommend
5/5
Would Buy Again
5/5

J
Jayson
04/16/2023 , Huntly

Emma Wallace is an absolute superstar! She listened to our aspirations and through her guidance helped us on our way.

Incredibly thankful to her!

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
5/5

J
Janine
04/08/2023 , Napier

Cade great to deal with. Very responsive and kept in touch/kept me updated with what was happening.

Would Recommend
5/5
Would Buy Again
5/5

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