04/13/2017 , Auckland
I had to resort to the Customer Care Resolution service when a complaint was dealt with in an unsatisfactory manner, however, eventually the manager contacted me and quickly resolved the issue. Initially I found the method of investing money a little complex but I have now mastered it. I use this site as I believe it is a fairer loan/borrow site than other P2P companies as I have a bit of a problem loaning money at a rate of up to 39% which I consider a bit immoral. To date I have had no defaulting borrowers with Squirrel.
03/26/2017 , Auckland
The portal is a little difficult to navigate. I like the loan shield but I hope I don't need it. My preference would be to invest in smaller amounts across multiple loans.
02/28/2017 , Waipapa
A couple of suggestions -
When a loan is taken up, put the details in the "Sit back" email so I know how much and at what rate it was accepted.
Allow users to put up multiple offers in different categories with the same cash. Eg I have $500 and would be happy to lend it at 8.5% for 3 years OR 9% for 5 years. But I can't put 2 orders in. Perhaps there is a way I could put 2 orders and have 1 fall away when the other is taken up?
Keep up the great service!
02/18/2017 , Auckland
Simple, transparent service with real time investments.
02/01/2017 , Napier
With the banks paying so little I was looking for something with more reward.
I know the banks are charging good rates for personal loans. Yet it didn't seem that that was being passed onto the customers with money in the bank.
I wanted to get a better return for my investment and yet at the same time help others by offering lower interest rates than a bank would. To me a borrower should have a realistic chance of being able to pay a loan back without being crippled by high interest rates.
I had looked at other P2P Providers, but there interest rates seem to be too high for borrowers and reviews indicated that they weren't necessarily operating fairly.
No such issues with Squirrel Money. A east to use site and totally transparent.
Thanks Squirrel Money!
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