Springfreetrampoline.co.nz Reviews

About this Company

Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!

Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,751 Verified Customer Reviews

1,751 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
1129
(64.5%)
4 Shopper Approved - Review Star
458
(26.2%)
3 Shopper Approved - Review Star
157
(9%)
2 Shopper Approved - Review Star
3
(0.2%)
1 Shopper Approved - Review Star
4
(0.2%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
386
4 Shopper Approved - Review Star
60
3 Shopper Approved - Review Star
13
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Delivery Time
4.7
5 Shopper Approved - Review Star
383
4 Shopper Approved - Review Star
53
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
6
Customer Service
4.6
5 Shopper Approved - Review Star
50
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

6 years collecting reviews

About this Company

Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!

Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.

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D
Shopper Approved - Verified Customer Dion H.
05/03/2020 , Waiwhetu

easy peasy


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Shopper Approved - Verified Customer Talis H.
05/02/2020 , Redwood

Was good after the web site glitches started working


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Shopper Approved - Verified Customer Missy S.
05/01/2020 , Awanui

Great shopping experience!!


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Shopper Approved - Verified Customer Keryn S.
05/01/2020 , Mangere Bridge

Very easy


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Shopper Approved - Verified Customer Jon M.
05/01/2020 , Raumati South

helpful website, looking forward to self installing.... hopefully :)


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Shopper Approved - Verified Customer Wendy L.
05/01/2020 , Oteha

fast


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Shopper Approved - Verified Customer ian K.
05/01/2020 , Richmond

it was not easy to work out the size of the tramp , confusion between using the word "round " and diameter.


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Shopper Approved - Verified Customer Martin W.
04/30/2020 , Devonport

Website is a bit clunky as the shopping cart drops off screen if you go back to look at other items. It doesnt empty its just not visible for an easy return. However your customer service is excellent

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
Read more reviews about this product

04/30/2020

Parents will love this

The kids haven’t stopped using it - it’s been fantastic


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Shopper Approved - Verified Customer Tarryn R.
04/30/2020 , Awapuni

It was pretty straight forward.


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Shopper Approved - Verified Customer Tennille Y.
04/29/2020 , Spotswood

Easy


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Shopper Approved - Verified Customer Barbie N.
04/29/2020 , Grey Lynn

Great - and if the FlexiHoop is delivered quickly it will be even better


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Shopper Approved - Verified Customer Roy A.
04/28/2020 , Te Atatu Peninsula

Great and hassle free


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Shopper Approved - Verified Customer Chris W.
04/28/2020 , Randwick Park

Chrome web browser wasn't working and had to use Internet Explorer (which was very slow).


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Shopper Approved - Verified Customer James W.
04/28/2020 , Mount Eden

Very good


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Shopper Approved - Verified Customer Sonia J.
04/26/2020 , Bell Block

Top service, very happy with all aspects of the sale and product.

Product Satisfaction
5/5
Delivery
5/5
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
Read more reviews about this product

04/26/2020

Perfect for all ages, a great trampoline.


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Shopper Approved - Verified Customer Jessica M.
04/26/2020 , Hillsborough

Easy to use website and great access to information


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Tara
04/24/2020 , Christchurch

The sales representative was awesome. Communication was prompt and friendly and the process was straightforward and pain free. Drove into the head office in Christchurch, paid for the trampoline. The rep gave me tips on assembling the trampoline then it was loaded into the vehicle and off I went. Couldn't have been easier!

Product Satisfaction
5/5
Delivery
5/5
2.4x4m Large Oval Trampoline with Safety Enclosure
2.4x4m Large Oval Trampoline with Safety Enclosure
Read more reviews about this product

04/24/2020

Essential purchase? Absolutely!

I absolutely love my new spring free trampoline! We purchased one day before lockdown and it was absolutely an essential item for my household! My daughter has used it every single day, even in the rain! The quality of the trampoline is great, the instruction manual is easy to follow but I would recommend watching the videos as well. Love that the oval size can fit in compact areas but has adequate jump space.


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Shopper Approved - Verified Customer Nicola S.
04/23/2020 , Flagstaff

Would have liked to have spoken to a sales representative in person

Product Satisfaction
3/5
Delivery
5/5

L
Shopper Approved - Verified Customer Louise F.
04/23/2020 , Beachlands

These guys are the best

Product Satisfaction
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Amy N.
04/23/2020 , St Heliers

Customer service was very helpful


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