Springfreetrampoline.co.nz Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.7
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Gary J - 05/21/2020
Good quality , just a bit hard to assembly
1 Company Review
05/21/2020 - Flat Bush
Overall experience is great.
Paul-Emmanuel G - 05/13/2020
Quite disappointed with FlexrStep. I have contacted the customer service and look forward to hearing back form them, allowing me to return it. Trampoline is great otherwise although a bit expensive.
05/13/2020 - One Tree Hill
had many issue with getting my order through. I do not think that we should pay extra for delivery and adding 90$ for the stairs seems excessive... I contacted the customer service many times but without any luck waving the delivering fees. I am now looking for a quick delivery so my daughter starts enjoying it soon.
Sarah - 03/07/2020
Great tramp perfect size for our back yard our daughter loves it
03/07/2020 - Canterbury, New Zealand
Very helpful easy to deal with
Ginny A - 01/20/2020
This small round trampoline is a huge hit with our mokopuna, who are only 2 and 4years old. It made an excellent Christmas gift. In our whanau there are three sets of grandparents, and we all chipped in to contribute towards the total cost. It meant each couple paid $400, and the kids got a $1200 trampoline!! Much better than a load of plastic toys etc . And it will last them quite a few years. We researched what trampolines were on the market, and Springfree came up with the best safety and also can take quite a big weight, which means adults can jump with the kids. It was a prompt purchase and I saved myself the delivery fee, by going and collecting it from the warehouse in Mangere. We had an "installer" erect it for us, and he was prompt, very polite and capable. Only one little drawback, is it did not include a solid ladder. We could have purchased a flexible ladder, but I did not feel the 2 year old would manage that. Altogether we are very happy, and would recommend the Springfree.
01/20/2020 - Auckland
Springfree were prompt with our order, so our mokopuna had their trampoline for Christmas! The installer was on time, very quick and capable and polite. Springfree are a little more expensive than some other trampolines, but you get what you pay for, and we are so happy with it, as it is extremely safe, and can take a very big weight...which means adults can jump with kids! Highly recommend them. Enjoy!!!
Sam - 01/19/2020
Great trampoline. So surprised at how much bounceable area there is considering the overall size of the trampoline
Jo - 01/11/2020
Great spring....but should have bought the next size up as you can only really have one child on at a time on this size tramp. Good safety.
01/11/2020 - Auckland
Very springy bouncy trampoline. Good safety features.
Anonymous Customer - 01/07/2020
Fabulous safe trampoline that my daughter has already had hours of fun on.
01/07/2020
We were really pleased with the advice we received when purchasing our trampoline. The ability to book in installation also took the hassle out of putting the trampoline up too.
Megan S - 01/05/2020
Easy purchase and pick up process. Installation instructions could be a little better but we got there in the end.
01/05/2020 - Orakei
Easy shopping
Donal S - 12/11/2019
Great product, instructions on how to install springs should be spelt out in a step by step process rather than just a how explanation and a simple diagram. Took a couple of tries and reading it 5-7 times before we understood what to do (order to install)
12/11/2019 - Goodwood Heights
There are no offers for the compact round model. It's a fixed price whereby you discount on the larger ones. Warehouse in Auckland doesn't have a reception, is very ad hoc and I was told to come back after you said to collect ASAP. Email sent me to the wrong place for collection (chch instead of akl). This process needs to be improved
Abij - 12/03/2019
I purchased this product after much thought. I was trying to estimate size to fit with a yard under construction. It was straight forward to assemble, perfect size and shape for the intended space and I feel I can trust my younger children on it without needing to be standing right there. The kids are loving it. Very happy family. Customer service was amazing.
Clare - 11/27/2019
The insutuctions weren't super clear. My husband, brother and dad all stuck to the instructions and ended up getting stuck towards the end of assembly. They then Googled for ideas from other people and that's what enabled them to finish the job. The trampolne is great and was very well received by our little boy, but at least 30 minutes could have been saved with clearer instructions!
11/27/2019 - Devonport
It's a little tricky to shop the various model options. Particularly on mobile. I picked up the trampoline from the location in Auckland - that was really straightforward. Assembly was a challenge as the instructions don't accurately reflect how to build the tramp. But overall very happy and pleased we made the investment in a top quality product.
Debra - 11/15/2019
Great people to deal with Pleasure to speak to on the phone Super fast delivery
11/15/2019
I have brought three trampolines off this company and they have always been a pleasure to deal with Its great that you can also get new replacements parts.
Dygoes - 09/11/2019
Great quality trampoline
09/11/2019 - Canterbury
I think it's a great buy knowing the quality and workmanship is very good.
Anonymous Customer - 07/08/2019
test
Ana S - 07/08/2019
Great trampoline! The kids are over the moon
07/08/2019 - Auckland
I wanted to pay with my UK Paypal but it wouldn't let me otherwise I would give a 5*
Peter D - 04/12/2019
All the children who have used it love it. Futuristic looking, in enhances our backyard rather than detracts from it as our previous trampoline did. We had it installed and were most impressed by the installers attitude, knowledge, friendliness and enthusiasm for the product and the company.
04/12/2019 - Christchurch
Great website, easy to follow. Fantastic product and customer service, highly recomended.
Sajjad A - 02/21/2018
Great product but was difficult to assembled
02/21/2018 - Auckland
Easy and convenient
Andrew B - 12/26/2017
great product that maximised safety and mat area for a small back yard
12/26/2017 - Auckland
Easy process to follow
Steve H - 11/29/2017
None
11/29/2017 - Tauranga
No
Debbie A - 08/30/2016
We have very happy children who are thoroughly enjoying their new trampoline.
08/30/2016 - Tauranga
I would like to have seen some video footage of kids jumping on the different sized tramps to get a sense of scale that way. To add to us walking around the backyard with a tape in hand :)
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