Springfreetrampoline.co.nz Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.8
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Sarah - 11/21/2018
Fantastic! We love it!
1 Company Review
11/21/2018 - Southland
Quick, straight-forward and simple. We love the trampoline!
Neola B - 09/22/2018
Prompt, efficient & fantastic service. Family are loving the benefits of this versatile trampoline. Delighted with this purchase.
09/22/2018 - Rolleston
I had difficulty with site not processing what I clicked on - took me 2 attempts and both times had this difficulty. Once I had placed my ordered I was amazed how quickly & efficiently the staff had delivered & erected the trampoline.
LP - 07/06/2018
Kids haven’t been off it, oval shape is perfect
07/06/2018 - Auckland
Great website, had two promo codes but only one was allowed to work, fair enough... but thought I had two. MYGIFTNZ and INSTALLNZ
Cameron - 06/17/2018
Hard to put together but worth it to see the kids' faces when it was completed and ready to be enjoyed.
06/17/2018 - Piha
Overall very satisfied, although the trampoline was quite hard to put together. The instructions reckoned it would take two hours, but it almost took us double that! Still, we are looking forward to the family enjoying it over the years ahead.
Jin W - 04/13/2018
It definitely looks much better than the spring "Bounce" trampoline we had before, I can see the quality and build is excellent. Glad we opted for installation, as it was slightly involved. It is slightly narrower than our previous round spring trampoline but it will do for our kids. I just hope it doesn't rust quick like our previous one. We expect a lot more out of this trampoline because the price is pretty high! Time will tell.
04/13/2018 - Auckland
Overall OK, just at times, the site navigation is a bit confusing going from one thing to another. The installers were good, and quick, and prompt. I'd recommend getting it professionally installed anytime! The trampoline is definitely of a high quality.
Cristina H - 03/16/2018
The installer was very good and thorough. We’re very happy with the product.
03/16/2018 - Auckland
I ordered on a Monday and they delivered and installed on a Friday in time for my son's birthday. Excellent service!
Helen L - 03/11/2018
If only I had read the instructions fully would have been much quicker to put up. Kids loving it, looks strong and well made and great in our garden
03/11/2018 - Auckland
Was some miscommunication between spring free and the people who delivered it. Didn't turn up on the Friday it was supposed to but they did get it out on Saturday morning and were very apologetic.
Kevin W - 01/01/2018
What a fantastic trampoline. Challenging to construct, but great quality. The kids love it.
01/01/2018 - Blenheim
Website had a bit of a glitch. Told me "Pick-up" wasn't available in my area when I clearly chose delivery option.
Anonymous Customer - 12/10/2017
Great product, had bit issue with delivery but all sorted at the end. My 3 year old completely loves it and every moment he want to spend on his trampoline. Thank you.
12/10/2017 - Pukekohe
Really pleased to have spring free trampoline. Expensive...YES but totally worth it because my kid's safety is of prime importance. Good quality and definitely appears to last long.
Sel - 12/23/2016
Extremely disappointed in this NZ made product. For this price I thought it would last ten years. Didn't even last four. The poles split at two years old and gave the kids fibreglass splinters. Spent four hundred dollars replacing them. Seven of the springs broke at the four year mark. Cant afford to buy new ones so have a expensive tramp to look at as the kids can no longer use it. Spoke to the company about it twice and they offered no help. Just disappointing. Wouldn't recommend at all.
Michelle H - 12/31/2015
Great customer services and Kids love their new tramp
12/31/2015 - Auckland
easy to purchase
sonja W - 12/25/2015
Awesome trampoline, great instructions for assembly, fun for all.
12/25/2015 - Auckland
awesome details, about product, great youtube videos
Warwick H - 12/05/2015
Kids love it!
12/05/2015 - Wanganui
Easy to purchase online
Andrew J - 03/07/2015
Just purchased the O92 for our twin daughters birthday and they love it, (best present yet).They love the oval size as it gives them good length for passing netballs and space when on it together.The oval shapes works perfectly with the shape of our property and is a pleasure to look at unlike the others in the market.From ordering to assembly the process was professional and it reflects in the product and service .Thanks Springfree Trampolines
Chris - 02/13/2015
Great tramp. We just love it. The kids are both under five but already spend hours on it. Highly recommend these tramps to anyone. Word of advise. Watch the assembly videos!!! It took us an hour and 5 minutes to assemble. We have friends who took over three hours and only got it right when they finally watched the video.
Michelle V - 02/13/2015
Wow, well done to whoever wrote your assembling instructions, and on the great packaging.My Dutch father in law (ex engineer by trade) was here for the big spring free construction on Christmas Eve.He was nothing but impressed with the information and instructions for assembling which were provided, and also the very well wrapped and packaged parts. And believe me he loves to criticise new equipment or information booklets, but thanks to you guys he was nothing but impressed! ; ) thank you!
Richard M - 09/23/2014
We purchased ours from Family friends second hand 6+ years ago. Some minor sun damage from the harsh Kiwi environment degraded the other strut sleeves a little and too my absolute surprise a quick call to customer service resulted in a full new replacement set for only a minimal cost. It is extremely rare to find this level of quality product and ongoing backup service in this day and age.
Phill - 06/15/2014
What can I say? We love it. Have had the trampoline for about 3 months and the kids (and the adults) all get plenty of use out of it. The build is fantastic. Clearly high quality. So glad we saved up for this rather than being tempted to get a cheaper 'version'. Nothing that I've seen comes close to this make of trampoline for day to day use and believe me, I did my research.We found the setup to fairly straight forward. I'm a pretty strong bloke, but still found we had to use the "1 person under the trampoline technique" to get the struts in. Definitely takes two to set up.I would strongly recommend this product to anyone looking at getting a trampoline. I hear the re-sale price remains quite high too (not that you'd sell it eh?)
cindy - 10/15/2013
I am extremely happy with the springfree trampoline, the boys just love it and so too do the neighbours!Product and service has been outstanding, keep up the great work.
Lewis H - 02/11/2013
It is the most awesome trampoline, our girls have been saving since 2007 to purchase this. My only recommendation is to insist on professional installation. The springs that smacked back on me had me feeling like I was run over by a truck the next day; they got me good in the ribs and the shoulder.
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