Springfreetrampoline.co.nz Reviews

About this Company

Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!

Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,751 Verified Customer Reviews

1,751 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
1129
(64.5%)
4 Shopper Approved - Review Star
458
(26.2%)
3 Shopper Approved - Review Star
157
(9%)
2 Shopper Approved - Review Star
3
(0.2%)
1 Shopper Approved - Review Star
4
(0.2%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
386
4 Shopper Approved - Review Star
60
3 Shopper Approved - Review Star
13
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Delivery Time
4.7
5 Shopper Approved - Review Star
383
4 Shopper Approved - Review Star
53
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
6
Customer Service
4.6
5 Shopper Approved - Review Star
50
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

6 years collecting reviews

About this Company

Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!

Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.

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J
Shopper Approved - Verified Customer Jun D.
07/02/2020 , Parnell

Good

2.4x3.4m Medium Oval Trampoline with Safety Enclosure
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
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07/02/2020


C
Shopper Approved - Verified Customer Clare T.
06/28/2020 , Richmond

Easy to use and informative


A
Shopper Approved - Verified Customer Anneke I.
06/26/2020 , Mount Eden

It seems to be difficult to get the right billing/shipping addresses


R
Shopper Approved - Verified Customer Renyuan H.
06/22/2020 , Swanson

Hi


M
Shopper Approved - Verified Customer Megan B.
06/14/2020 , Stanley Point

Mohammad, your installer (re relocation services) arrived at 9am and was gone 9.30! He arrived just as our toddler was heading off to day care and boy-oh-boy was he excited to see him. We purchased the week of lockdown and because we couldn’t lift it/fix it we have had to wait it out. Thats’s tough going on a little guy that had his birthday smack bang in the middle of lock down too - this was his surprise!

From our family to yours at Springfree, thank you for putting the smile back on all our faces this morning with friendly, quick arrives.

Best Megan
Devonport, Auckland


M
Shopper Approved - Verified Customer Mark H.
06/10/2020 , Greenhithe

Very user friendly

3.9m Jumbo Round Trampoline with Safety Enclosure
3.9m Jumbo Round Trampoline with Safety Enclosure
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06/10/2020


T
Shopper Approved - Verified Customer Tegan A.
06/10/2020 , Belfast

YAY IM SO EXCITED!!!

2.4x4m Large Oval Trampoline with Safety Enclosure
2.4x4m Large Oval Trampoline with Safety Enclosure
Read more reviews about this product

06/10/2020

Our daughter loves trampoline but need better instructions to install what a mission. You should look at colour coding as the instructions say as tramp is not.


N
Shopper Approved - Verified Customer Nico D.
06/06/2020 , Whitby

O.G. bro


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Jen
06/04/2020 , BOP

Very fast delivery. Amazing customer service and assistance.

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
Read more reviews about this product

06/04/2020

Great quality product. Amazing customer service. Highly recommend!


P
Shopper Approved - Verified Customer Paul K.
06/01/2020 , Halswell

Very easy to use

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5

J
Jane
05/29/2020 , Marlborough

Everything was seamless, lovely to deal with, helpful and very fast delivery. Couldn't have asked for more.

Product Satisfaction
5/5
Delivery
5/5
3.4x3.4m Large Square Trampoline with Safety Enclosure
3.4x3.4m Large Square Trampoline with Safety Enclosure
Read more reviews about this product

05/29/2020

Best Children’s Entertainment Ever

The best thing we have ever bought for the grandchildren. Used and enjoyed everyday.


J
Joshua
05/26/2020

Totally impressed

Product Satisfaction
5/5
Delivery
5/5
3m Medium Round Trampoline with Safety Enclosure
3m Medium Round Trampoline with Safety Enclosure
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05/26/2020

You cant beat it.

You cant beat the quality of this product, there is no comparison across the market.


S
S W.
05/25/2020

It was a pleasure dealing with staff from this company and they went out of their way to deliver the trampoline to me within a tight time-frame. The trampoline is awesome and knowing that I've purchased a product with a lot of research having gone into its' design and safety is very reassuring. This is a company that cares about manufacturing a safe product. Muhammed who came and installed the trampoline was very pleasant and helpful. I wouldn't hesitate this company to others wishing to purchase a quality product. Thank you so much Springfree.

Product Satisfaction
5/5
Delivery
5/5
3.9m Jumbo Round Trampoline with Safety Enclosure
3.9m Jumbo Round Trampoline with Safety Enclosure
Read more reviews about this product

05/25/2020

Safety is Paramount.

When looking to purchase a trampoline safety was paramount for me. After having viewed other trampolines on the market I kept coming back to Springfree. After watching the video and listening to the thought and design safety of this product it was a no brainer. Delivery of a quality product is obviously important to this company, doing research and keeping people safe is clearly shown in their video.


S
Shopper Approved - Verified Customer Stacey D.
05/23/2020 , Khandallah

Easy to find what I wanted, place order and pay. Did find it difficult to find a link to click to get to cart so had to get there by going back in my browser.


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Shopper Approved - Verified Customer Gary J.
05/21/2020 , Flat Bush

Overall experience is great.

Product Satisfaction
5/5
Delivery
5/5
2.5m Compact Round Trampoline with Safety Enclosure
2.5m Compact Round Trampoline with Safety Enclosure
Read more reviews about this product

05/21/2020

Good quality , just a bit hard to assembly


N
Shopper Approved - Verified Customer Nicholas D.
05/21/2020 , Brooklands

Your website could do with an upgrade to make it more intuitive. Otherwise the products look awesome and cant wait to get set up.


K
Shopper Approved - Verified Customer Kiri H.
05/17/2020 , One Tree Hill

Disappointed there was no pick up option and delivery was so expensive


C
Shopper Approved - Verified Customer Cheri I.
05/15/2020 , New Lynn

Great thanks, fast response to my calls. Gave all info required to this clueless mum!

Product Satisfaction
5/5
Customer Service
5/5
Delivery
5/5
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
2.4x3.4m Medium Oval Trampoline with Safety Enclosure
Read more reviews about this product

05/15/2020

For my narrow backyard this has been a godsend! Such an amazing bounce in comparison to the cheep trampolines! Safety wise - A+++


V
Shopper Approved - Verified Customer Vanessa D.
05/15/2020 , Silverdale

We have used your service before and always good service.


B
Shopper Approved - Verified Customer Brent W.
05/14/2020 , Sumner

Thanks


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