SperrySoftware.com Reviews

About this Company

Sperry Software develops a line of over 30 Microsoft Outlook add-ins. Since 1998 our commitment to fast, easy, and productive email solutions has served over 20,000 customers including major fortune 500 companies like Verizon Wireless, Microsoft, Barclays Bank and the US Navy.

Some of our 

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9,632 Verified Customer Reviews

9,632 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
6885
(71.5%)
4 Shopper Approved - Review Star
2109
(21.9%)
3 Shopper Approved - Review Star
555
(5.8%)
2 Shopper Approved - Review Star
32
(0.3%)
1 Shopper Approved - Review Star
51
(0.5%)

Product Satisfaction
4.5
5 Shopper Approved - Review Star
735
4 Shopper Approved - Review Star
226
3 Shopper Approved - Review Star
75
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
23
Customer Service
4.3
5 Shopper Approved - Review Star
122
4 Shopper Approved - Review Star
27
3 Shopper Approved - Review Star
17
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
13
SHOW DETAILS

5-star reviews
6,500+

5-star reviews

11 years collecting reviews

About this Company

Sperry Software develops a line of over 30 Microsoft Outlook add-ins. Since 1998 our commitment to fast, easy, and productive email solutions has served over 20,000 customers including major fortune 500 companies like Verizon Wireless, Microsoft, Barclays Bank and the US Navy.

Some of our 

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M
Shopper Approved - Verified Customer Michael W.
6 days ago , Georgia

Easy upgrade.

Product Satisfaction
5/5

Company Response

 

Thanks for giving us a review Michael!


J
Shopper Approved - Verified Customer James W.
1 week ago

Despite having a valid password, your system wouldn't accept it so a delay whilst this was sorted out, otherwise the operation went well and the online chat person was helpful in answering my queries

Product Satisfaction
5/5
Customer Service
5/5

K
Shopper Approved - Verified Customer Kaye S.
1 week ago

So far so good
Jeremy was a big help.

Product Satisfaction
3/5
Customer Service
5/5

Company Response

Hi Kaye, Thanks for the 5 stars!  


A
Shopper Approved - Verified Customer Andrew K.
1 week ago

Great software and a wonderful team of people,

Company Response

 

Thank you for writing this review Andrew, We really appreciate it!


V
Shopper Approved - Verified Customer Victoria
2 weeks ago

Thank you for the discount code to renew and redownload

Company Response

Thanks  for leaving  a review, We appreciate it Victoria!


A
Shopper Approved - Verified Customer Anonymous Customer
4 weeks ago

Ms. Jeremy chat was very helpful


O
Shopper Approved - Verified Customer Otto Z.
4 weeks ago

Was not allowed to update my app bought in 2020

Merchant Response

SperrySoftware.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

M
Shopper Approved - Verified Customer Marinos S.
01/04/2023

Efficient and painless!

Product Satisfaction
5/5

Company Response

 

Thank you for taking  the time to write  a review!


M
Shopper Approved - Verified Customer Matt A.
01/04/2023 , Merseyside

Quick and easy.

Product Satisfaction
4/5

Company Response

 

Thank you for leaving  a review Matt! 


A
Shopper Approved - Verified Customer Håkan Johansson
01/03/2023

Fast and easy. No problems at all

Product Satisfaction
5/5

Company Response

 

Thanks for the positive review Hakan! 


K
Shopper Approved - Verified Customer Kevin S.
01/01/2023

This was a great experience, thank you.

Company Response

We appreciate it Kevin and Thank  you for taking the time to write  a  review! 


G
Shopper Approved - Verified Customer Gheorghe R.
12/21/2022

Super!

Product Satisfaction
5/5

Company Response

 

Thanks  for the  positive rating! 


E
Shopper Approved - Verified Customer enrico
12/21/2022

Quick and easy

Company Response

 

Thanks  for  writing a review  Enrico!


D
Shopper Approved - Verified Customer David C.
12/20/2022 , PA

Your software seems to be, for the most part, awesome. On the other hand, your Customer Service and Support leave a little to be desired. You really shouldn't sell products on which you already have, or will soon, be discontinuing support. Personally, I think that you should have been totally transparent on the Google issue. It left a bad taste in my mouth when you denied my refund on a 'date ordered' basis when, in fact, you were no longer offering Tech Support on the product because it did not work at all due to changes made by Google.

I also dislike emails that tell me to contact a specific person with questions and then have that person never respond. Not good.

On the other hand, at least so far, I like your Outlook add-ins. They are convenient and working well.

Product Satisfaction
4/5
Customer Service
2/5

A
Shopper Approved - Verified Customer Anonymous Customer
12/20/2022

Ordering was quick and easy


A
Shopper Approved - Verified Customer Anonymous Customer
12/19/2022

Great product great customer service


T
Shopper Approved - Verified Customer Terry M.
12/18/2022

From within the trial version of the bundle when I clicked "I'm ready to buy", your site said it couldn't find the page. I navigated to the purchase page manually.

Merchant Response

SperrySoftware.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Shopper Approved - Verified Customer Joseph G.
12/11/2022 , New York

It works great and is very useful. This is Second time purchasing. Other employees wanted it as well.

Product Satisfaction
5/5

Company Response

Thank you for your feedback Joseph! 


A
Shopper Approved - Verified Customer Anonymous Customer
12/09/2022

Short and sweet process.


S
Shopper Approved - Verified Customer Stanley E.
12/03/2022

Smooth

Company Response

 

Many Thanks Stanley, We appreciate  this review.


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