SouthlandElectrical.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

4,954 Verified Customer Reviews

4,954 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
3667
(74%)
4 Shopper Approved - Review Star
1033
(20.9%)
3 Shopper Approved - Review Star
227
(4.6%)
2 Shopper Approved - Review Star
18
(0.4%)
1 Shopper Approved - Review Star
9
(0.2%)

Delivery Time
4.7
5 Shopper Approved - Review Star
497
4 Shopper Approved - Review Star
108
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
8
Product Satisfaction
4.7
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
122
3 Shopper Approved - Review Star
20
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
5
Price Satisfaction
4.6
5 Shopper Approved - Review Star
438
4 Shopper Approved - Review Star
159
3 Shopper Approved - Review Star
39
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
2
Customer Service
4.3
5 Shopper Approved - Review Star
42
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
6
SHOW DETAILS

5-star reviews
3,500+

5-star reviews

7 years collecting reviews
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R
Roger@CWW
01/11/2021 , WI

After I received the magnetic starter I installed it and the compressor still would not run. I rechecked all my connections and then compared the new starter to my old starter. There was a wire connecting the coil block and the heater block that was not on the new starter. I put a wire on the new starter and reinstalled it. It then worked as expected. A little disappointed that the starter was not complete when I received it but happy that it was obvious enough that I could fix it.

Product Satisfaction
2/5
Price
5/5
Delivery
4/5

Company Choice

Product availability and price.


J
Jack G.
11/12/2020 , SC

Greg Bowes, served as my salesman and he was terrific.
I had a job with a discontinued Square D box and no other option than to give the customer bad news on the cost of a new panel. But Greg, understood the product, knew the history and went about the warehouse hunting down my circuit breaker needs. I now have all the parts needed to complete the job and satisfy my customer. Thank Greg for me please.
JD G BBG&G LLC

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Michael B.
08/03/2020 , Massachusetts

The switch was missing parts and I had to remove parts off the old switch to make it work luckily it did. Switch looked like it was used as well. Not happy with what I got for that price.

Product Satisfaction
2/5
Price
2/5
Customer Service
5/5
Delivery
5/5

Product Choice

Exact what was needed

Company Choice

Google


B
Shopper Approved - Verified Customer Brian R.
07/15/2020 , Minnesota

In stock and easy to order

Product Choice

For replacement

Company Choice

Availability


P
Paul F.
06/24/2020 , OH

I had to call in and change my shipping method and expedite the order. A lady named Austin was very helpful.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

Product Choice

It was required for my install

Company Choice

Because the item was in stock


H
H
04/29/2020 , NY

I was given "quick" service.
Not being given a straight answer when asking two people what the shipping cost estimate would be, and requesting USPS due to the lightness of the package seems deceptive.
I Ordered two items that weighed a few ounces.
When I received the 3rd invoice (after the items shipped) I was quite surprised that the shipping and tax was $28 - half of the cost of the whole order, when contacting the salesperson the only option I was given was to cancel the order.
Why were they not up front with me on the total cost?
I find it hard to believe they didn't have an approximate price

Product Satisfaction
3/5
Price
1/5
Customer Service
2/5
Delivery
2/5

Product Choice

availability

Company Choice

availability


L
LDC
07/29/2019 , SC

I placed an order by phone on July 25, 2019. I asked the order to be overnighted to my facility. I received an order confirmation the same day noting the item and the overnight shipment. I was out of the office on Friday July 26. Upon returning on Monday July 29 the breaker had not been delivered. I contacted the sales person that I talked with on the previous Thursday at roughly 8:30am and was told that the order was supposed to ship today. It is now 3:00pm and I have received any shipping confirmation. I have again asked for the confirmation and I am waiting.
I needed the breaker for a startup on Tuesday, July 30 but now I am not sure if I will have the unit to meet this schedule.

Product Satisfaction
3/5
Price
5/5
Customer Service
3/5
Delivery
1/5

Product Choice

This is a replacement for a failed unit.

Company Choice

I have found in the past that availability, shipping, prices, etc. has been great.


R
Raymond V.
07/26/2019 , FL

Great and pleasant service would be from you again

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product Choice

That what was needed to replace

Company Choice

looked on line first try first buy


T
Tim S.
07/17/2019 , GA

Greg help me out through a tough spot he did a great job in timely matter will use again

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product Choice

Need for a job

Company Choice

Only one that had it


C
Shopper Approved - Verified Customer Charlene S.
03/14/2019 , North Carolina

Fast & easy shopping

Product Choice

I was what I needed

Company Choice

The most dependable company to use


K
Ken M.
02/01/2019 , BC

Prompt, courteous service. David was very knowledgeable and helpful. Heather also very helpful. Good staff, good service. Thank you.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Choice

Website - had the items i needed, even though they are obsolete.


R
Roger T.
01/12/2019 , NC

I worked with Bob. He was very nice and knowledgeable of the breaker I needed. Because of the friendly people you have I will be calling you first. I placed my order Thursday and received it Friday ! Great turn around time. Then installed on Saturday and tested. All perfect. A first time great experience. Roger Smith, Hometown Security and Electric.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

C
CircuitLady
06/04/2018 , CA

I stared on the morning and by 4pm did not get any clear answer,
I was told that I can order the part and was going to be bill thru pay pal, I never got any such conecction
I wasted a whole day for nothing.

Product Satisfaction
3/5
Price
3/5
Customer Service
1/5
Delivery
1/5

Company Choice

It listed the part that I needed for a customer.


J
Jay
05/21/2018 , TN

We have been using Southland Electrical for a couple years now. They have the BEST customer service anyone could ask for. Products are always in great condition. If you are looking for hard to find items, the people at Southland are great at finding them. They are second to none in the knowledge department! Super fast shipping as well! Thanks for all you do for us!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Product Choice

Price and availability.

Company Choice

They have hard to find items in stock.


R
Richard G.
05/10/2018

Due to my misdiagnosis, product was returned weeks ago. Still waiting on refund.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Choice

Looked like a reputable company on Google.

Product Choice

Replace bad residential panel main.


G
gordon O.
04/29/2018

So Far so good No problems

Product Choice

Needed a new part to replace one that had failed

Company Choice

found on line and had part in stock


T
Tim O.
04/29/2018

found most of what I needed

Product Choice

Company Choice

good prices


V
victor
04/25/2018

Standard online ordering process, no issues

Product Satisfaction
4/5
Price
3/5
Delivery
5/5

Product Choice

repair for a contactor

Company Choice

best price found for the item we needed


J
J.M.ELECTRIC
04/25/2018 , WI

Service Pricing OUTSTANDING!!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Darren K.
04/24/2018

Very easy steps to get what you need and to get it ordered

Product Choice

Company Choice

Their prices are much better than most places I looked.


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