SmartVALoans.com Reviews

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757 Verified Customer Reviews

757 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
742
(98%)
4 Shopper Approved - Review Star
13
(1.7%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
2
(0.3%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
104
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
5.0
5 Shopper Approved - Review Star
749
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
5.0
5 Shopper Approved - Review Star
745
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
500+

5-star reviews

7 years collecting reviews
Filter
T
Travis C.
3 weeks ago , TX

Josh Klenda was incredibly helpful throughout my experience. What can typically be a confusing and stressful process became streamlined and easy going due to his services.

Would Recommend
5/5
Product Satisfaction
5/5

A
Allen
08/16/2023 , NY

Josh and team were great in assisting with any and all questions and needs that arrived during the loan process.

Would Recommend
5/5
Product Satisfaction
5/5

B
Brian
08/14/2023 , TN

Josh B, had one of the best customer service attitudes i ever experienced. He went above and beyond in all aspects. I will definitely refer my people to him. It was a good experience.

Would Recommend
5/5
Product Satisfaction
5/5

J
Jose E.
08/10/2023 , IN

Josh was very helpful and knowledgeable. He was a pleasure to work with from start to finish and I will definitely be reaching out to him on the purchase of mty next home. Highly recommended. 5 plus stars!!!

Would Recommend
5/5
Product Satisfaction
5/5

M
Marvin T.
08/04/2023 , TX

Awesome experience with Josh and his team. Would highly recommend to anyone in the market for a loan. A group of professionals who get the job done. Best of the best

Would Recommend
5/5
Product Satisfaction
5/5

M
Mike
08/03/2023 , TN

Josh and his team were extremely attentive. Josh called me almost daily to check in and update me on any changes. I was never out of the loop nor wondering what the next step was. This is my second time purchasing through this team and I will always go to them first!

Would Recommend
5/5
Product Satisfaction
5/5

T
The G.
08/03/2023 , MO

There's so much to say! Josh Klenda takes the stress out of buying a home. When I had a question he was always available and not only answered my question but educated me on whatever it was I needed to know. He has been there for us and our conventional home loan needs as well as our daughter & son-in-law for their VA loan needs for many years. Josh so impressed my realtor that she added him to her list of lenders to recommend to her clients. We also had the pleasure of interacting with Josh's assistant Olivia and with Mike Phelps who were very helpful and responsive in our loan process. We're hoping this is our forever home but for any family and friends going through the buying process in the future, we'll recommend Josh and Community First. Josh is the epitome of honesty and integrity. When there's a refinance in our future, we'll call Josh.

Would Recommend
5/5
Product Satisfaction
5/5

K
Kenneth A.
08/03/2023 , WV

We were very happy and surprised at the exceptional service we received from Josh Klenda. He was very helpful and patience with us throughout the whole process. We would recommend this loan to anyone that is looking for great service. Again, we appreciate Josh and everyone who helped during this process.

Would Recommend
5/5
Product Satisfaction
5/5

J
Jeremy A.
07/18/2023 , TX

Josh was amazing. He worked with us and our realtor and was ahead of the game at every turn. This is our first house purchase so it was more than a little overwhelming, but Josh was there answering questions before we could even ask them. He just knew what we needed and when and it was an easy, smooth experience. Thank you to your whole team. We love our new place!

Would Recommend
5/5
Product Satisfaction
5/5

C
Christian
07/05/2023 , IL

Josh is the best ..
second to none . Thanks Josh for everything!!

Would Recommend
5/5
Product Satisfaction
5/5

M
Matthew S.
06/20/2023 , KS

I was deployed while buying my property and my realtor put me in contact with Josh klenda, his input and way of making my experience as easy as possible it was his great work and thorough explanations over email that made my process as seamless as possible this was the easiest process of the three houses I have bought by far I am very grateful it was so easy.

Would Recommend
5/5
Product Satisfaction
5/5

A
Anonymous Customer
06/02/2023

Josh was excellent, buying a houses with him was a smooth process, excellent service

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

A
Arthur E.
05/12/2023 , FL

From start to finish my lender rep (Josh Klenda) was second to none. As a first time home buyer he was with me all the way.

Would Recommend
5/5
Product Satisfaction
5/5

R
Rachael
05/02/2023 , VA

Josh is the easiest we've ever worked with.. highly recommend.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

J
Jacob
04/28/2023 , KS

Josh was recommended to us by our real estate agent and we could not have been more fortunate. Josh picked up the phone on a Saturday while out exercising when we could not get a hold of any other loan agencies and time was running out. To make it even better, after we got other quotes later in the week, Josh made sure to keep our loan competitive and manageable. We are blessed to have SmartVALoans helping us.

Would Recommend
5/5
Product Satisfaction
5/5

M
Mike P.
04/18/2023 , KY

Everything was perfect from start to finish with the purchase of my new home!! I will recommend this service to everyone!!

Would Recommend
5/5
Product Satisfaction
5/5

J
Josh W.
04/17/2023 , AR

Josh and his team were great throughout the whole process!! They went above and beyond for us. They deserve 10 stars!! They worked a miracle for us with the time line we had!

Would Recommend
5/5
Product Satisfaction
5/5

A
Ashley W.
04/17/2023

Josh and his team went above and beyond for our family! Josh was able to get us closed within a week and stayed in constant contact throughout the entire process. We will be recommending Josh and his team to all of our friends and family!

Would Recommend
5/5
Product Satisfaction
5/5

J
Jon T.
04/17/2023 , CO

The website is okay, but working with a human directly made the entire process much easier.

Would Recommend
5/5
Product Satisfaction
5/5

N
Nate
04/04/2023 , PA

We had the opportunity to work with Josh Klenda, as first time home buyers he was beyond helpful. The process felt very streamlined and every thing was very easy for us, I think it was because of how helpful Josh was. It was a pleasure to have his help through this process.

Would Recommend
5/5
Product Satisfaction
5/5

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