731 Verified Customer Reviews
731 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
1 week ago , WA
Josh was well informed and attentive to all of my needs and question concerning the VA process. I had every question answered quickly and completely. the entire process was quick and seamless.
2 weeks ago , AK
My experience was great. Josh Klenda really worked with us and informed us on the process. I would recommend his services 100%.
3 weeks ago , FL
Josh ain't joshin'. You guys are the best. Thank you.
1 month ago , MO
Josh Klenda made our home purchase quick and easy, being able to close within a month of contract. I will continue to use Josh for any other home loans or refinancing, and I will refer any veteran utilizing their VA home loans to him.
4 weeks ago , MO
I am absolutely amazed at the professionalism and efficiency, that Josh Klenda and team provided during my most recent VA transaction. As a real estate agent, my time is split among multiple transactions at a time, and my recent transaction with Community First National and smart VA loans, was by far the easiest and fastest. In my experience, closing a VA loan in under 30 days is just unheard of. But, that is exactly what they did. I could not have asked for a better experience with more efficient communication than I received during this transaction. I will recommend them over and over and over great job guys and thank you so much on behalf of Shannon-associates and myself.
02/13/2023 , FL
Was more than great more than fantastic more than unbelievable. If he was a woman I'd marry him!
P.S. hope to do more business with you in the future and surely send business your way.
I have bought several homes with Smart VA home loans, as usual Josh and his team went above and beyond making the process seamless. I would recommend them to anyone looking to purchase a home. 5 stars!!! Not even a question.
01/25/2023 , GA
Josh needs to be recognized as a pure expert he not only made sure I was comfortable with my purchase but saved me money. Taught me alot as a new buyer and guided me to even a realtor who gave me just as much teaching and comfort. I'm a service member that can honestly say I'm at peace and with no regrets using him for my first home!
01/24/2023 , GA
I really enjoyed working with Josh Klenda. He was very informative, professional and has impeccable communication!! I will definitely recommend him to all buyers I work with! Above and beyond service.
12/29/2022 , LA
Josh is the best loan person I have ever worked with. Even my realtor said he is best that she has ever worked with. I will recommend him to all of vet friends and I will use him in the future. His grade is A++++.
12/22/2022 , TX
We have nothing but great things to say about our experience with the loan processing. The services and communications are exceptional. Information is being provided to us even before we ask. It's always a pleasure working with Josh Klenda. This is not the first time we've worked with him. That tells a lot of why we are repeated customers.
12/02/2022 , MS
Josh my mortgage agent was excellent in service ,keeping me informed, always did follow-up, and help me thru the whole process, he is very knowledgeable and service was excellent.. I am a repeat customer..of Josh Klenda
12/01/2022 , KY
Exceptional service!! Highly recommend and everything you could want in a lender. Very responsive and transparent. Made the whole process easy as possible and very comfortable with them looking out for my best interest! Will definitely use again if I ever have a need.
11/24/2022 , VA
I have worked with Josh several times in the financing of homes I purchased. I have always felt that he was honest and fair, and he always answers my questions fully and in easily understood terms. It is rare to find somebody who embodies the true meaning of customer service, but you will find this true of Josh. In fact, you will feel more like you are dealing with a friend. I highly recommend Josh for your current or future home financing needs.
11/17/2022 , NC
I'm a realtor here in Fayetteville NC and let me say, Josh Klenda couldn't have made this process any easier for my clients. Very fast communication knows his stuff and how to get the best deal for his clientele; highly recommend him.
11/17/2022 , NC
From day 1, Josh Klenda put me at ease. He explained and reviewed the process as needed. But the the most important thing he did was give a call when things needed a verbal explanation. In this digital world, a call to explain means a lot.
11/03/2022 , WV
I found Josh to be very courteous and professional, went out of his way to keep me informed.
10/27/2022 , NV
Josh Klenda is the man. He is knowledgeable and looks out for his clients. He gives it straight with how the market is so an informed decision can be made.
He is definitely getting a Christmas card from me this year.
10/24/2022 , OH
I don't shop around for loan officers/companies anymore, as Josh Klenda with Community First/SmartVALoans is "our" guy. He's knowledgeable, polite, responsive, and is incredibly organized. He's patient with us when we have questions and as a general statement, he just provides great service. I've recommended him to multiple friends and co-workers, and I'll continue to do so.
10/20/2022 , MN
Josh Klenda is the most helpful and knowledgeable person I've met in finance. He's an extra mile kind of person and will not disappoint you.
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