ShopFactoryDirect.com Reviews

4.7 Overall Satisfaction Rating

Based on 1,950 Ratings

5
1549 (79.4%)
4
313 (16.1%)
3
68 (3.5%)
2
8 (0.4%)
1
12 (0.6%)
1,500+ 5 stars in a row

Product Satisfaction

4.7 Average

5
(362)
4
(69)
3
(14)
2
(7)
1
(8)

Price Satisfaction

4.7 Average

5
(351)
4
(73)
3
(30)
2
(4)
1
(2)

Customer Service

4.6 Average

5
(82)
4
(13)
3
(2)
2
(1)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

ShopFactoryDirect.com

About Us

Here at ShopFactoryDirect, we are committed to providing outstanding service with an enormous selection of the highest quality furniture, at the lowest possible prices. We pride ourselves on the high standard of customer service given by our dedicated team. We are not commission based so there is never the hard sell. We want to provide you the customer with the best advice, not attempt to sell the most expensive piece of furniture.

All of our products are delivered direct from the manufacturer. This eliminates the high retail markup and gives you the low prices you deserve with incredible savings compared to recommended retail prices.

www.shopfactorydirect.com
Toll Free: (800) 269-2216 
Fax: (954) 272-7021
service@shopfactorydirect.com

C

Chloie R.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I always love the quality and selection! I am a repeat customer.

Merchant Choice

Quality and selection.

Product Choice

Pricing and quality

L

Leslie B.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Was easy to find furniture I was looking for

Merchant Choice

Found leather couch and loveseat I was looking for with the color I liked.

Product Choice

It's what I was looking for at a great price.

K

Karan B.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good
F

Fatmir L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good layout

Merchant Choice

Great selection

Product Choice

My wife love it

S

Sherry D.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate site.

Merchant Choice

Had exactly what I was looking for at reasonable price.

Product Choice

Looked sturdy and the design will fit well in my spaces.

C

Clifford W.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very great customer relation very professional thank you so much barbra

Merchant Choice

i found you online

Product Choice

matching set to my sofa

M

Melvin K.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great service
D

Debbie L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate

Merchant Choice

Cheaper than other sites

Product Choice

Changing design

L

Lisa D.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great selection, great customer service!

Merchant Choice

Liked selections available

Product Choice

Value and style

E

Eliza W.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Outstanding, Ms. Ramirez thank you for your kidness

Merchant Choice

Style n price.

Product Choice

Completes my set n I love the style.

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