ShopFactoryDirect.com Reviews

4.7 Overall Satisfaction Rating

Based on 1,767 Ratings

5
1399 (79.2%)
4
292 (16.5%)
3
59 (3.3%)
2
7 (0.4%)
1
10 (0.6%)
1,250+ 5 stars in a row

Customer Service

4.7 Average

5
(65)
4
(11)
3
(1)
2
(1)
1
(2)

Product Satisfaction

4.7 Average

5
(333)
4
(64)
3
(13)
2
(7)
1
(7)

Price Satisfaction

4.7 Average

5
(324)
4
(66)
3
(28)
2
(4)
1
(2)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

ShopFactoryDirect.com

About Us

Here at ShopFactoryDirect, we are committed to providing outstanding service with an enormous selection of the highest quality furniture, at the lowest possible prices. We pride ourselves on the high standard of customer service given by our dedicated team. We are not commission based so there is never the hard sell. We want to provide you the customer with the best advice, not attempt to sell the most expensive piece of furniture.

All of our products are delivered direct from the manufacturer. This eliminates the high retail markup and gives you the low prices you deserve with incredible savings compared to recommended retail prices.

www.shopfactorydirect.com
Toll Free: (800) 269-2216 
Fax: (954) 272-7021
service@shopfactorydirect.com

J

Judy T.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience & found exactly what I wanted.
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5

Merchant Choice

You had the recliner I was looking for.

Product Choice

My friend had bought 1.

J

jackie B.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy cuz onine

Merchant Choice

liked the sofa

G

Gordon N.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website easy to navigate.

Merchant Choice

Most reasonable price

Product Choice

Love the look

L

Lori L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Many choices of great quality at a very good price. The product was delivered and in good shape.
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5

Merchant Choice

Had the design we were looking for in our historic home.

Product Choice

Met our needs at a very good price.

A

amy L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very easy to navigate the web site
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5

Merchant Choice

quality furniture great price

Product Choice

it is beautiful

Y

Yvonne C.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Pretty easy

Merchant Choice

Great price and nice selection

Product Choice

It's riveted and just what we were looking for

M

Mary D.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy
W

Wendy N.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

so far so good. pretty easy process.

Merchant Choice

liked product

D

DAVID L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate and found just what I was searching for in furniture.
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5

Merchant Choice

Reasonable prices and free shipping.

Product Choice

Needed a king size to replace our queen size bed.

M

Marvin G.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
M

Michaila
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good experience

Merchant Choice

Beautiful furnitures

Product Choice

Love antique style

M

Morna C.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy and quick

Product Choice

It was exactly what I was looking for.

C

Christine H.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great.
L

Lisa D.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to follow website. Thank you.

Merchant Choice

Best price on the table I was looking for.

Product Choice

I was searching for a totally different console table, which was discontinued, but came across this one, and liked it.

B

Brenda H.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Site easy to use. But it would have been nice to see an estimated delivery date like other sites give before an order is placed.
D

Darla
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick & easy

Merchant Choice

They offered what I wanted for the best price including free shipping. Now that's a deal.

Product Choice

I was searching for it online with various merchants but too expensive or poor quality

J

John H.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Very happy with our experience so far.
L

LeAnne B.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy. Used chat feature and got a quick response and answered all my questions.

Merchant Choice

Best price

Product Choice

Looked for it specifically...liked style

F

Francisco J.
3 weeks ago , CO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very user friendly
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5

Merchant Choice

I prefer shopping online

Product Choice

for living room

L

Lily
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy
Product Satisfaction
4/5
Price
4/5
CustomerService
5/5

Merchant Choice

Better price and free shipping

Product Choice

Like the style and color. Looks like good quality as well.

Loading Page Animation

See more ShopFactoryDirect.com Reviews

Visit ShopFactoryDirect.com ►