2 days ago , KY
Love the product. It is sturdy and well made.
6 days ago
It was average, nothing spectacular, but nothing wrong.
2 weeks ago , Tennessee
It was easy to place my order. I'm hoping they are as customer oriented as they appear to be.
As a follow-up, my shed was shipped via SAIA truck line. I thought with all the shipping problems that you hear about that I wouldn't get the shed for a long time but it arrived in town in the time frame that was promised and the truck line called immediately to set up the delivery. The truck driver arrived at the time promised and was just the nicest, customer friendly employee you could ever ask for.
The shed itself was not missing any parts and though it was a somewhat difficult assembly, we got through it ok and love it so far. One of the six supporting poles had two of its four pre-drilled holes in the wrong place and so I just used two of the four screws that were called for (I'll probably drill two more holes
myself at some point but I haven't yet and it works just fine). I'll bet they would have sent me a new pole if I had asked but I wanted to proceed with the assembly. It wasn't enough of a problem to reduce the overall experience below 5 stars.
3 weeks ago
The scrolling of items on the site moved faster than I would like. I had to review the items multiple times to find what I wanted. And the indicator of the order being processed should be closer to the checkout button. I couldn't see it and thought that my computer was malfunctioning until I moved the page up.
Checkout button was disguised with the logo. Typo in credit card number gave me an error message but after I fixed it checkout button didn't work anymore. I had to start over.
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