Vicki - 02/09/2022
easy to install.
02/09/2022 - Missouri
Purchased a long arm machine and have been very pleased with it. My bobbin case broke, called customer service and they returned the call quickly and gave me information to contact the Grace Company since the machine is under warranty. The Grace Company was very quick to respond and I had a new bobbin case within a few days.
Lucy M - 05/20/2021
sturdy, fits well - very useful
Sharon W - 12/30/2020
Very helpful, fast service, and always a great product.
12/30/2020 - NC
Love dealing with this company they take that extra step with customer service. Thank you!
Janet M - 11/12/2020
Hi...I haven't used this item yet because it is at a Depot in Houlton, Maine and I reside in New Brunswick Canada and am unable to pick the item up yet because of border closures. However, I'm sure I will enjoy using the "ruler base" as I have enjoyed using all the Grace products I've purchased in the pass.
11/12/2020 - NB
Have purchased in the past and very pleased with results.
Ernestine B - 11/12/2020
Very nice. All your product are very nice.
Heather H - 10/01/2020
Product was exactly as described but shipping was delayed due to the other item being on backorder. I was not charged until product shipped but was disappointed to find that it was currently on a sale price and I was not given the sale price. If I had known that, I would have just canceled the order and reordered it through the sale. My order was not even shipped until I actually called to check on the status and they said it was in stock and they had it shipped the next day
10/01/2020 - MO
I ordered two items one was on backorder so the whole order was held until both items were in stock. I called to check on the status after 1 months had passed, only to find out that it was supposed to be drop shipped from the vendor directly. My items were in stock and shipped the very next day. I was disappointed to find out that what I had ordered was currently on sale price and I was not offered the sale price even though I was not charged until it actually shipped. Had I known that I was not going to be given the sale price I would have cancelled my original order and just reordered it at the sale price. The lady that I spoke to when I called was very friendly and professional
Tami B - 10/01/2020
Product is awesome
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