James D - 08/11/2022
I bought this sewing machine for my wife and she loves it!
08/11/2022 - FL
I would gladly recommend to anyone who is shopping for a sewing machine. Customer service was great.
Bonnie W - 11/05/2021
I am in love with the Brilliant! It is smooth and quiet. My favorite new features are the threader and auto thread cutter. I can’t wait to try out more new things!
11/05/2021 - Mo
Good shopping experience! Can't wait to get my machine and start the online classes!
THERESA R - 10/31/2021
Love anything Babylock.
Betty S - 10/13/2021
I got this for my mother and she loves it.
Customer service was great, the lady I spoke with had great knowledge of the machines and was very helpful with helping me decide which was best for my situation.
Nicole - 09/26/2021
Finally went ahead and ordered the Brilliant and I wish had had done this long ago, Wonderful machine so far , great stitches , very quiet and so smooth, Knee lift is my favorite part. SMP had the best price and quick free shipping, I also added the extended table which is a must have
09/26/2021 - New York
Very happy overall with the entire ordering process, thank you
Victoria C - 09/08/2021
I have had Janome machines in the past and this is my first BabyLock. I LOVE IT! Had no issues with Janome. It's a good brand but the BabyLock is my favorite. In fact I am considering trading a Janome for another BabyLock. Everyone has their favorite brands whether it be cars or food products so I can't really be specific. The BabyLock just runs smoother, is more user friendly the way the stitch selection is set up and the many features like needle down and thread cutter ( a game changer ) - it just has a nicer feel and it's quiet. In particular after using the thread cutter, the machine picks up the thread right away again with no tangling like the Janome. Anyway I highly recommend the Baby Loc Brilliant. Oh and the quarter inch guide on the bobbin cover is so clear! Easy threading! Lots of accessories. Table is extra but well worth it. Tables tend to come standard with Janome.
09/08/2021 - AZ
Max was very helpful to me with making this purchase. Your "chat" option was iffy. I chatter with Nedra and then the whole chat option disappeared, however Max called me and made everything easy.
Kristine - 08/26/2021
I got this on sale, and it is an AMAZING machine. I am looking forward to sewing with this for years to come.
08/26/2021 - MA
So happy I found the Baby Lock Brilliant on sale on your site. I have been looking for an upgrade to my PQ1500SL that I bought here last year. You guys don't disappoint.
Janice G - 08/17/2021
Baby Lock is a wonderful sewing machine. I am finishing a quilt and look forward to making more projects in the future.
Dorothy H - 08/10/2021
So far, I'm loving all the perks, it's a big upgrade for me.
08/10/2021 - TN
Item was delivered sooner than the estimated time frame. I'm still trying to learn all this machine has to offer.
Elizabeth M - 07/05/2021
A fantastic machine that could be made better with the addition of a low bobbin thread alert.
07/05/2021 - TX
The machine I would have preferred was local shopping only, which was a little frustrating. But I'm happy with my choice.
Judith Y - 06/11/2021
This machine is very quit, it is large enough to handle heavy work, larger area to the right of the needle. The stitches are beautiful.
06/11/2021 - IN
I have checked out a lot of machines on your site. I talked to 2 people on the chat line. I still found that I needed to research on my own when choosing a machine. The one I really wanted you couldn't ship. I got no help in this area. Once I bought a machine they were able to give me the part #
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