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4.1
Overall Star
Rating
Karla M - 08/16/2023
This machine is awesome. Sews quietly and is perfect for free motion quilting!!
1 Company Review
08/16/2023 - Wisconsin
My kudos to Nedra. She was extremely helpful and knowledgeable.
Terri S - 06/06/2023
SMP is phenomenal online staff Friesland and knowledgeable. I will forever make all my machine purchases through SMP. Allegro is a great upgrade from the Jazz I had. Easy features, sufficient space for quilts.
06/06/2023 - Delaware
Phenomenal
Janet G - 03/19/2023
everything is as expected except the tension, it is not the best.
Elizabeth C - 03/15/2023
I love my new Babylock Allegro - it has almost all of the features which are "must have" to the kind of sewing I do. One of the stitches which I was most looking forward to was the left-facing blanket stitch, but it doesn't seem to function as described in the manual. I can't get it to sew any narrower than 3mm, although it's supposed to make a 1mm wide stitch. The right-facing blanket stitch functions just fine, however, so I've just been using the mirrored image to make the stitch a left-facing one. The 12" work space is wonderful, as is the knee lift, needle-down option and the thread cutter. I've not tried it on bag-making, yet but I've been sewing garments and quilting some wall hangings and doing a lot of appliqué - seems to have enough puncturing power to sew bags too, if I had to. It's been lovely on knits, wovens and double-batted quilts.
03/15/2023 - Texas
I have enjoyed the great, fast service from SMP.
WILLIAM S - 03/03/2023
Baby lock sews perfectly. The arm is excellent for bulky material. All thing needed is conviently stored in the boxes both behind and in front of needle.
PATRICIA D - 02/01/2023
I bought this machine to use with the Cutie quilting frame, but there seems to be an issue with the tension (possibly the upper tension). I am taking it to a dealer to see if it can be fixed and I am unnerved by the fact that when I researched before purchase, I never saw a word about tension issues with the Allegro, only with the Jazz II. The reviews I see now are so mixed with many saying they've had zero issues using it on the frame and others saying they have had nothing but issues. I have read that Babylock is aware of the issue, but nothing more than that. I am grateful it is still under warranty since it is brand new but worry about long-term issues.
02/01/2023 - NC
Every experience with customer service so far has been pleasant. I have not yet contacted them about this issue because I contacted a Babylock dealer directly first, opting that route first so I don't have to return the machine and be without it for an extended period.
robertivy - 01/31/2023
This was the machine that my sewing machine repair shop suggested as a good option for quilting and general sewing. I didn't want just straight line sewing, and this had all the options without too many frills. It's been working great! The only problem I've encountered so far are the symbols that appear on the screen without an easy to find definition.
01/31/2023 - Texas
I have purchased a machine from this company before, and loved the process, as well as the machine. Hoping this purchase with be just as pleasant,
Karen - 12/19/2022
Like the other reviewer the first one I received didn't work, wouldn't sew, wouldn't catch the bobbin thread, feed dogs wouldn't move. Had to return it. So far, the second one has had some minor problems but seems okay. really expected more from this machine. no one wants to have to ship their machine back right after receiving it.
Carol W - 11/26/2022
I had to return it because it didn't work--bobbin thread wouldn't catch, it didn't sew. Also, the feed dogs wouldn't move...not up or down.
ERNA H - 11/25/2022
awesome sewing machine
11/25/2022 - PA
bonnie was great help thank you
Anonymous Customer - 11/15/2022
I bought this machine for my granddaughter for Christmas. We will be giving it to her on Thanksgiving since we won't be able to get to where she lives this year. After I checked it out to make sure all the accessories were accounted fort I went through the manual and liked what it said this Baby would do so I ordered one for me!! I got this machine about a week ago and I am learning how to use it. I had a little trouble with the stitching but I got that resolved with one of their techs...he was very helpful and 'p a t i e n t'!! I really love the 12" bed and the knee lift is really nice so I don't have to take my hand off my work at difficult times. The extra feet are nice to have in my arsenal and the straight stitch needle plate was a nice bonus also! Looking forward to having lots of fun with this 'Baby'!!
11/15/2022 - IL
This is the third purchase I have made with SMP and their customer service was great! I would urge anyone to deal with them. BTW...I'm not getting any freebees for the pitch but if any of you out there would drop a hint for me that would be awesome! Maybe they'll send me their top-of-the-line....LOL!
Artist-Quilter - 11/10/2022
It's a great everything! I love my Allegro! This machine has everything I could want and more. Thank you!
11/10/2022 - ME
Nichole and the techs were beyond helpful. I'd recommend them every time.
Debra H - 11/10/2022
I love Babylock and the new Allegro is a great machine, it’s perfect for piecing and doing small quilting projects.
11/10/2022
I preordered the machine. I was contacted before machine was shipped to confirm I still wanted it. The machine arrived quickly once shipped, I love the machine and the customer service I received was superb.
Shannon - 11/10/2022
This is a great machine with plenty of work space. I also purchased the acrylic extension. It has been very user friendly.
11/10/2022 - WA
Very nice and helpful customer service, I ordered over the phone and the person I spoke with answered all of my questions and my order was shipped to me the same day.
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