Excellent experience. Same Day Awards provides high quality products and in a timely manner. Importantly, their customer service is among the best in the business. Friendly, competent and courteous. In my case, when I had a USPS problem, Paul (owner/manager) personally tracked down the problem and resolved my issue. I have received several small products from them - very high quality and delivered on time - exceeded expectations. I will use them again and recommend them to anyone that needs great products and excellent service.