As the Tournament Chair for my golf club, I placed an order for more than 35 trophies and cups to be awarded to the members at our annual luncheon. Ordering on line was very easy, when needed - the customer service reps were pleasant and eager to help. I developed a great relationship with the engraving department, they were a dream to work with. Not until I gave the final approval of the drafts, did production began. My order arrived professionally packaged, as promised. This company exceeded my expectation and I strongly recommend Same Day Awards.