"Just wanted to let you know that I received the recognition trophy today and it is BEAUTIFUL - great job guys, on getting it done right the first time, on time, and in an easy, personal, and committed way. I am in the service business as well and I know what it takes to keep customers happy as well the benefits derived when you do. At the end of next week a colleague/staff member of mine is retiring - after reporting to me for almost 10 years, supporting our company for 21 years, and working for over 40 years is 'hanging up the shingle' - and this momento will make that a memorable and personal milestone.
I will definitely send anyone looking for a similar way to recognize someone your way, in addition to certainly using you for anything I need.
You've earned a new fan and loyal customer 100%. Thanks for all the help