Saltyunderground.com Reviews

4.8 Overall Satisfaction Rating

Based on 845 Ratings

5
707 (83.7%)
4
104 (12.3%)
3
22 (2.6%)
2
8 (0.9%)
1
4 (0.5%)
500+ 5 stars in a row

Delivery Time

4.8 Average

5
(301)
4
(19)
3
(10)
2
(3)
1
(6)

Product Satisfaction

4.6 Average

5
(261)
4
(41)
3
(18)
2
(7)
1
(12)

Customer Service

4.5 Average

5
(34)
4
(2)
3
(1)
2
(1)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Saltyunderground.com

M

Matthew T.
Today , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No problems at all!
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Unique frags at reasonable prices

A

Arnold H.
Today , WI

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

First time shopper. Experience good so far in placing he order. I'll be in a better position to evaluate once shipment is received (quality of shipping materials and health of specimens).
Product Satisfaction
4/5
Delivery
4/5

Merchant Choice

Website looked to be the real deal. Nicely organized and wide selection.

T

Tracy G.
Today , AL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great selection & website easy to navigate.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Return customer, healthy livestock received before.

K

Kiernan K.
Today , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Ok
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
C

Chad C.
Today , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great price. Fast shipping
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Price quality

K

Kory S.
Today , MI

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I think 2 of the 4 nudibranchs may have died but I am not sure. I put them in the tank anyway. I put them in between some rock work to avoid predators from going after them. They were stuck to the bottom of the lid when the cup arrived. I think if you were able to find a way to eliminate all the air in the cup then this might not happen in the future.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Price

Other products?

Nickel sized blue legged hermit crabs at a good price. Too many places sell really small hermit crabs.

C

christopher N.
Today , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quality of the frags are excellent. Delivery was fast. I will ordering again
Product Satisfaction
5/5
Delivery
5/5
A

Anies H.
1 day ago , MD

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience.

Merchant Choice

Trust, Integrity, and Care.

M

Michael L.
1 day ago , CT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate. Great selection

Merchant Choice

I needed berghia

P

Patrick H.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Some conflicting info in care descriptions

Merchant Choice

Good point prices. Waiting to see quality

C

colin D.
1 day ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

shipped and arrived as promised.
Product Satisfaction
5/5
Delivery
5/5
R

Raymond C.
2 days ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Order was fine. Ups stated the box was loaded incorrectly
Everything is doing well. Frags areMuch bigger than I was anticipating
Product Satisfaction
5/5
Delivery
3/5

Merchant Choice

Prices

K

Keith Y.
2 days ago , TN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I was very pleased with all the frag I ordered. The colors are very bright and healthy looking.

Thanks again and I will be ordering from you guys again!
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

The sale you were having and the free shipping was very enticing.

D

Dave W.
2 days ago , KY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great deal, instant shipping, & beautiful livestock!
Product Satisfaction
5/5
Delivery
5/5
S

Susan K.
2 days ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Shipping was quick. Everything was alive and well packaged.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Good prices and selection.

C

Clark H.
2 days ago , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

prices are good with sale
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

berghia

J

Jennifer
2 days ago , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was a good experience. One item I ordered was not available at the time of shipment, I was directly contacted- which was nice. The order arrived on time, everything arrived looking great and healthy and everything is doing well in my tanks.
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

I prefer online ordering. You had some great deals on things I have been wanting to add to my tanks.

R

Robbie R.
2 days ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Smooth transaction
Product Satisfaction
5/5
Delivery
5/5
C

Christopher J.
2 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great experience, healthy fish and inverts
Product Satisfaction
5/5
Delivery
5/5

Merchant Choice

Prices

Other products?

More fish selection

R

RB
2 days ago , IA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent products, packing, and service. Originally UPS sent a message that there would be a delay on the shipment, which would have meant certain death for all of the corals. Salty Underground was already on it, called UPS and the package was delivered that day to me. I'm not sure how as UPS said it did not get on the plane--but somehow they got it done. Great service.
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5

Merchant Choice

Good prices and nice variety of corals.

Other products?

Just keep bringing in new corals--store is great.

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