RicksFencing.com Reviews

About this Company

Rick's Custom Fencing & Decking was founded in 1980 by Rick and Marlene Stanley. Since that time, we have grown to be one of the largest retailers of fencing and decking in the Pacific Northwest. Rick's Fencing now has five locations throughout Oregon and Washington:

  • Hillsboro, OR founded 1980
  • Gresham, OR founded 1986
  • Vancouver, WA founded 1995
  • Salem, OR founded 1998
  • Tri-Cities, WA founded 2008

The Rick's Custom Fencing & Decking Pledge

At Rick's we take pride in the integrity of who we are, the high quality of those we employ and the dedication of all who serve our customers effectively. In order to establish and maintain the highest standard of excellence, Rick's Custom Fencing & Decking, Inc. pledges to operate under the following standards:

  • To maintain the highest ethical relationships with our customers, employees, suppliers and competitors.
  • To provide maximum satisfaction for our customers through quality performance, thoughtful, personalized service, and efficient, effective operations.
  • To provide our employees with fair and equitable compensation and the opportunity for individual self-expression and continuous personal growth.
  • To anticipate the future needs of our customers and develop the plans necessary to meet those needs, which will assure our progress and growth.

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430 Verified Customer Reviews

430 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
394
(91.6%)
4 Shopper Approved - Review Star
21
(4.9%)
3 Shopper Approved - Review Star
5
(1.2%)
2 Shopper Approved - Review Star
3
(0.7%)
1 Shopper Approved - Review Star
7
(1.6%)

Customer Service
4.5
5 Shopper Approved - Review Star
77
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
8
SHOW DETAILS

7 years collecting reviews

About this Company

Rick's Custom Fencing & Decking was founded in 1980 by Rick and Marlene Stanley. Since that time, we have grown to be one of the largest retailers of fencing and decking in the Pacific Northwest. Rick's Fencing now has five locations throughout Oregon and Washington:

  • Hillsboro, OR founded 1980
  • Gresham, OR founded 1986
  • Vancouver, WA founded 1995
  • Salem, OR founded 1998
  • Tri-Cities, WA founded 2008

The Rick's Custom Fencing & Decking Pledge

At Rick's we take pride in the integrity of who we are, the high quality of those we employ and the dedication of all who serve our customers effectively. In order to establish and maintain the highest standard of excellence, Rick's Custom Fencing & Decking, Inc. pledges to operate under the following standards:

  • To maintain the highest ethical relationships with our customers, employees, suppliers and competitors.
  • To provide maximum satisfaction for our customers through quality performance, thoughtful, personalized service, and efficient, effective operations.
  • To provide our employees with fair and equitable compensation and the opportunity for individual self-expression and continuous personal growth.
  • To anticipate the future needs of our customers and develop the plans necessary to meet those needs, which will assure our progress and growth.

Video Reviews

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J
Jane
1 week ago , OR

I worked with Kory to get the estimate, and he was friendly, courteous, and professional, and he responded to all my questions in a timely manner. When I asked him to make a change to the job after I had signed the estimate, he fixed it for me immediately and sent me a new estimate. Ray was the installer, and he was amazing! He and his partner worked quickly and did an excellent job. At the last minute I wanted something changed, and even though it was a big change and required getting additional supplies from the office, he was very kind and acted like it wasn't a big deal and took care of it. He is the best! I highly recommend this company to anyone who wants a new fence. I received excellent service from them from start to finish!


C
cathy
3 weeks ago , OR

Rick's Fencing did an excellent job constructing my fence (over 250 linear feet of it!). From the estimator, Brian, to the crew of Levi and Ramsey, they handled everything professionally, expertly and with care and consideration for my landscaped yard. I highly recommend them. ~cathy


D
Deborah
3 weeks ago , WA

From start to finish, my idea to build 2 pergolas was seamless and love the end result and look it gave my back yard oasis. Great customer service, timely project scheduling, with Chris Webb and Roadman working well together. They kept work area neat and nothing in my gardens were disturbed. They looked to be enjoying working together and were a delight to have on my project. They were on time and provided updates as needed while work was underway. Thanks to Dan for working with my HOA to get building permissions. Highly recommend Rick's for a good company to work with. Thanks!


M
Meghan S.
07/02/2022

Allen and Marshall install our beautiful gate and pedestrian gate. We contacted customer service because the gate was slightly too tall (something we didn't realize until it was installed). Customer service was great and they plan to adjust the height of our gate. I definitely recommend them.

Customer Service
5/5

D
Denise W.
07/01/2022 , OR

Great experience from start to finish on a 24ft long custom trellis project. CJ provided excellent customer service in the beginning during the estimation process and scheduling. Ray then showed up with his helper and was a very easy-going professional expert builder who did a great job listening to my a detailed instructions and turning them into a beautiful work of art. I really enjoyed working with this company would definitely use them again.


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