RexArt.com Reviews

4.8

9,418 Reviews

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Rex Art has been selling

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9,418 Verified Customer Reviews

9,418 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

7703

(81.8%)

1390

(14.8%)

299

(3.2%)

(0.2%)

(0.1%)

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Product Satisfaction

4.8

1443

136

Delivery Time

4.8

1966

198

Customer Service

4.8

416

Price Satisfaction

4.7

1859

403

120

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Rex Art has been selling

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Jeffrey P.
1 day ago

Great

Company Choice

Your web is designed very well, most of the other sites make you jump thru hoops to order more than one item.

Madeline J.
3 days ago

Very easy to navigate and order

Company Choice

Research online

Robert L.
2 days ago

Quick response when one of my stretcher bars had a defect. They rushed a replacement.

Product Satisfaction

4/5

Price

4/5

Customer Service

5/5

Delivery

5/5

Company Choice

Products

Merchant Response

RexArt.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

Erika H.
3 days ago

Love the panesl!

Product Satisfaction

5/5

Price

5/5

Customer Service

5/5

Delivery

5/5

Company Choice

I like their panels and that they have an option for customized sizes.

Robbin B.
5 days ago

Good product

Product Satisfaction

5/5

Price

3/5

Delivery

5/5

Company Choice

Online shopping

Sharyn L.
1 week ago , FL

I love your online store. I was so happy to see this sale, but my wi-fi kept dropping the site. Thank goodness perseverance paid off and I got my order in. Thank you!
This pastel set was a Special price and a great gift! It arrived on Sunday the EXACT day needed. WOW! Love the set. Thank you for great packaging too.

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Company Choice

I have ordered from REX Art in the past. Always happy!

Charles K.
1 week ago

Perfection, start to finish.

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Gregory R.
1 week ago

easy to use can order in quantities I need!

Company Choice

ability to buy less than 50 stretcher bars at a time.

Rebecca J.
1 week ago

Always a good experience. Very dependable service and quality consistently over the years.

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Michael T.
1 week ago , CA

It was good.

Product Satisfaction

5/5

Price

5/5

Customer Service

5/5

Delivery

5/5

Company Choice

You had what I needed

Stretch
2 weeks ago , HAWAII

I ordered from Rex Art for the first time and am very, very pleased. The prices are lower than what we pay locally and they have a good supply in stock. I paid extra for priority mail because it takes longer to get to Hawaii but overall it was worth it. Their service was excellent and the product is well made!

Product Satisfaction

5/5

Price

4/5

Delivery

5/5

Company Choice

I found Rex Art when I searched to buy a specific brand of stretcher bars I needed to assemble with the ones I already had. I was impressed with their prices and availability.

Brianna M.
2 weeks ago , TN

The product descriptions are very detailed which I appreciate. After I placed my order, I was contacted by RexArt's customer service and notified that shipping would be delayed by 2-3 weeks at the moment, which I was ok with. I was very happy that they let me know this information right away. The shipping turned out to only be delayed by about 1 week, and when I received my 8x10 cradled box panels, I was pleased to find that all were packaged well and in great condition. I inspected each on arrival and am very happy with the quality and price points, so I was able to begin my project right away. Thank you so much for your great products and service!

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Company Choice

Another artist recommended, looks good to try and I like supporting family owned business in the U.S.

Eileen A.
2 weeks ago

I had a very good experience dealing with your company. I usually deal with Amazon for this item, but will see how you do with the shipping part of this order.

Company Choice

It came up on my browser.

Sherri M.
2 weeks ago

Web site not well laid out. Information not complete. For checkout had to enter address 3 times and credit card twice. Free shipping button on main page looked good, but then found it did not apply to my order. $275 shipping was very high.

Company Choice

Best flat sheet art storage option.

Merchant Company Response

Thank you for your order, and taking the time to give us your feedback.We worked with Don and Sherri regarding their order, but ultimately the cost for shipping was beyond their budget.

Unfortunately, we do not have the power to control shipping costs, and we do not believe in hiding them in the cost of our products to give people the appearance of "free shipping". This was an item that was clearly noted as an excluded item for free shipping. We wish we had the power to offer lower shipping costs, but frankly we do not. FedEx and UPS are essentially monopolies, and they hold small companies like us hostage with the highest rates and fees especially since the advent of COVID. We can only control our cost of products and the service we provide, which we always strive to do the best we can.

As a 4th generation, 71 year old family business, your satisfaction is very important to us.

Thank you,

The Rex Art Family

Ronda R.
2 weeks ago

Glad I found you. I am in need of special sized cradled panels.

Company Choice

referral from Robyn Ryan

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RexArt.com Reviews

Overview

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9,418 Verified Customer Reviews

9,418 Customer Ratings and Reviews

4.8

About this Company

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