promaster.com Reviews
674 Verified Customer Reviews
674 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
James L.1 day ago
I am ordering this today, I had ordered 2 a week ago, but UPS never delivered them to my address, I have filed a Lost Package Report with them. I need this battery for job so its important that i get it soon. Thank you, Your service has been wonderful.
Merchant Response
Jill C.5 days ago
Thank you
james L.2 weeks ago
it took me a while to find it, but then everything was ok... thank you.
Jim D.2 weeks ago
Easy to use
Helen W.2 weeks ago
Fine
Dewayne W.2 weeks ago
easy to order
Roy D.2 weeks ago
Paypal was difficult.
Terry D.3 weeks ago
Easy , Fast shipping, very good description
Todd S.4 weeks ago
Cant wait to receive my travel bag.
Anonymous Customer4 weeks ago
Shipping was HIGH!
Company Response
Thank you for your feedback regarding your recent purchase with us. We strive for stellar, 5-star service and I can see that in this case we didn’t hit the mark. We do offer free shipping on orders of $79 or greater but will take the time to review our shipping policy for items that fall below that threshold. Thank you for sharing your experience and helping ProMaster be a stronger resource for the creative community.
Manny B.4 weeks ago , PA
Love Promaster products and the customer service!!
Speedy delivery. I am impressed!
2 Product Reviews
4 weeks ago
Excellent cards - have never had a n issue with promaster cards...
4 weeks ago
I have several of these for various photo and home uses. Excellent product and large!
Anonymous Customer05/04/2023
Great products at reasonable prices.
Michael B.04/29/2023
All smooth… great products!
Joe H.04/26/2023
Glad to find the parts for my tripod!
04/26/2023
Fits perfectly on both the optical components and my tripod.
Erica04/19/2023
I cant wait to take my set up to the next level!
Stewart S.04/16/2023
Disappointed that I was forced into a PayPal account in order to complete the deal. Already regret doing it. Then there are further complications in leaving a rating. This can be so simple!
Company Response
Hi Stewart,
We’re sorry for any frustration at checkout. ProMaster uses PayPal as a secure, trusted payment processor to ensure your order is safeguarded by the highest industry standards. A PayPal account is not required to check out—if you prefer not to sign in to PayPal, just click "Pay with Debit or Credit Card" at the bottom of the first PayPal screen that appears when clicking "Complete My Order" at checkout.
A real, friendly human is available weekdays from 9-5 at [email protected] or 203-292-4428 should you need further assistance. We hope you enjoy your purchase!
Jim G.04/14/2023 , IL
It's been great! Can't wait to use the stuff. So easy to order what I wanted
Erica S.04/14/2023
Some items I wanted that were available at my location were not available online- I was really hoping for a yellow tripod that we have in stock at my store and is visible on your website but not available for me to use my proinsider points :( otherwise hooray!
Company Response
Hi Erica,
Thank you for your review! I’m sorry we didn’t have everything that you were looking for available for purchase.
There are really only two situations in which an item is unavailable on ProMaster.com:
1. It’s temporarily out of stock
2. It’s permanently discontinued.
Sadly, the yellow XC-M tripods are no longer available. If your local camera store has one in stock, it’s a collectible!
If you have any other questions, please feel free to email us anytime at [email protected]
Thanks again!
ProMaster
Anonymous Customer04/13/2023
I love ProMaster
Anonymous Customer04/10/2023
Brianna helped me to get my order completed!! Thank You Brianna!!!
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You
© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023