Overall, you pay for the location, definitely not the quality of the house. We rented 3 of the 4 units. 2 units had water pouring out of the light fixture in the kitchen when someone showered in the hall bath—they claimed the tub simply needed caulked but weren’t doing that till we left; 102 unit had to deal with no air conditioning on the top floor for 3 nights, to a point where one of our friends checked into a hotel the one night since it was so hot. Finally it was fixed after 2 visits to solve the problem, but we were given the run around, being told we had to sleep with doors open and that nothing was wrong with it, false.
We also had to call about the pool since there was the most disgusting amount of hair in it, like you couldn’t put your hand through the water without grasping a handful. Thankfully they came out and cleaned it the next day, but really should’ve been done before we checked in.
Furniture was broken, sofa bed was terrible and kids opted to sleep on an air mattress instead. The place was not clean either and we called on that too. We understood that it was a beach house so sand is to be expected, but we had so much hair in the showers, so gross.
There also looked to be water damage growing in the one parking spot and no one could park there since plaster kept falling. The house smells of mildew and mold. And there’s visible mold/mildew in the bathrooms and around the air vents. And the top floor shower drips onto the bottom balcony when someone is using it, and that’s in all the units. So gross.
Maintenance acknowledged and seemed aware of all our concerns and complaints but said there was nothing they could do since the owner isn’t investing money into the units. Blinds broken, we had 4 forks and like 50 butter knives, etc. Overall, we were really unhappy with the rental and will not rent again which sucks because the location is great and it held most of our kids’ softball team and families. We really thought with COVID right now that cleaning standards would be a high concern but not at all for them.