Pets Warehouse Reviews

4.7 Overall Satisfaction Rating

Based on 11,752 Ratings

5
9032 (76.9%)
4
1854 (15.8%)
3
683 (5.8%)
2
96 (0.8%)
1
87 (0.7%)
9,000+ 5 stars in a row

Customer Service

4 Average

5
(78)
4
(12)
3
(16)
2
(9)
1
(15)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Pets Warehouse

About Us

Pets Warehouse started in 1974 with breeding birds. Today we are one of the industry's top pet retailers. Our web site has been ranked #2 by Yahoo Internet Life magazine and as the third most visited site by NPD. Our success has been built on a simple principle: take care of every customer and make them number one. From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how we could help them. We stock our web site with the latest products, the best deals and plenty of information to help you decide for yourself. We are proud of every member of our staff, because they make the difference. 

So, when you call us or log onto our web site, you're doing business with a company that is enthusiastic about pets, and about matching our customers with the items that they need. And we intend to continue serving you. Every day.

PetsWarehouse.com

C

Cristine P.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I did have a problem finding a filter cartridge for one of the aquarium filters on your site but was fortunate to find a strainer sponge for another one that I have. The site seems to navigate well when you know what you are looking for.
B

Betty C.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to find what I needed and easy to check out. Thank you.
D

Dawn M.
Today

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

It was easy to find what I wanted.
J

Jessica A.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Great prices website is easy to navigate. Huge selection of aquatic plants. Only downside is the price of shipping, but if my plants arrive healthy then it is worth it.
S

Sheilah P.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It appeared to be easy , direct and no interruptions about other products!!!
Just allowed me to get what I want
M

Melissa K.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Extremely easy to navigate
T

Tarja P.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Chewy didn't have these. They discontinued it. I'm a breeder and I need these for the pups I sell. Thank you for keeping it in stock!
E

Eric H.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick shipping and still has a recently discontinued cat food in stock.
C

Cindy L.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was quick and easy to order what I needed.
K

KATHY F.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

I WILL NOT SHOP HERE AGAIN, SHIPPING TO TOOOOOO HIGH!!!!!!!!!
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